Job Summary:
TELUS Health is a leading health and well-being provider focused on improving health outcomes for consumers, patients, and healthcare professionals. They are seeking a SQL Server Database Administrator to manage and secure SQL Server databases that support critical client operations, ensuring seamless transitions and resolving database-related issues effectively.
Responsibilities:
• Install, configure, maintain, and secure SQL Server databases that support mission-critical client operations
• Proactively monitor database infrastructure, respond to alerts, and resolve issues before they impact our clients
• Execute database backups, configure backup policies, and lead disaster recovery activities to ensure business continuity
• Perform routine database maintenance, including performance tuning, patching, and resiliency optimization
• Work closely with our client services and administration teams to understand their needs and resolve database-related requests quickly
• Manage ticket queues with a focus on meeting incident and SLA deadlines—your responsiveness directly impacts client satisfaction
• Partner with deployment teams on software releases and infrastructure upgrades
• Respond to both internal stakeholders and external clients with professionalism and clarity
• Create and maintain technical documentation that helps the team operate efficiently and reduces dependency on any single person
• Keep our configuration management database (CMDB) current and reliable as a source of truth for system infrastructure
Qualifications:
Required:
• 5–7 years of hands-on SQL Server database administration experience
• Strong proficiency with Microsoft SQL Server 2016 and later versions
• Solid SQL and PL/SQL skills; familiarity with MySQL is a plus
• Comfort working in Windows O/S environments and Microsoft Office tools
• Excellent written and verbal communication skills—you can explain technical concepts clearly to both technical and non-technical audiences
• A customer service mindset; you understand that our clients' success is our success
• Strong analytical and problem-solving skills; you can troubleshoot issues systematically and implement lasting solutions
• Ability to manage multiple priorities and work both independently and collaboratively
• Attention to detail and a commitment to quality in everything you deliver
Preferred:
• Experience with cloud-based backup and recovery solutions (Rubrik, eVault, or similar)
• Familiarity with Google Cloud Platform or Microsoft Azure
• Hands-on experience with ServiceNow ticketing systems
Company:
TELUS Health specializes in telehomecare, electronic medical records, consumer health, benefits, and pharmacy management. It is a sub-organization of TELUS. Founded in 1998, the company is headquartered in Montréal, CAN, with a team of 5001-10000 employees. The company is currently Late Stage.