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Manager Technology Operations Jobs in Pelham, NH

MLabs

Tech Ops Manager

Boston, MA · Remote

$80K - $150K/yr

The Tech Ops Manager will ensure the organization maintains a secure and efficient toolset, manages ... This position collaborates closely with Engineering, Security, and Operations teams to support ...

Enstall

Senior Manager, IT

North Andover, MA · Hybrid

$125K - $150K/yr

S. IT operations while actively contributing to the design, delivery, and support of core ... Manage the U.S. IT budget, making strategic, data-driven decisions on investments, resourcing, and ...

Enstall

Senior Manager, IT

North Andover, MA · On-site

$125K - $150K/yr

S. IT operations while actively contributing to the design, delivery, and support of core ... Manage the U.S. IT budget, making strategic, data-driven decisions on investments, resourcing, and ...

ElevateBio

Specialist II, Materials Planner

Waltham, MA · On-site

$48 - $62/hr

Partnering with Technology Operations, Manufacturing, Procurement, Process Development, Warehousing ... Proactively monitor and manage inventory levels, safety stock levels, and reorder points

SwiftCruit

Senior IT Audit Manager

Waltham, MA · On-site

$130 - $175/hr

... operational risk, and ensure timely execution of remediation efforts while enabling strategic ... management, change management, operations, and emerging technology initiatives * Oversee ...

Amazon

Senior Product Manager Tech, EFS

Boston, MA · On-site

$137K - $181K/yr

You will also identify and drive operational improvements and cost reductions. Working closely with ... , other related) experience - 5+ years of working as a Technical Product Manager experience - 7+ ...

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Manager Technology Operations information

See Pelham, NH salary details

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$123.2K

How much do manager technology operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager technology operations in Pelham, NH is $65,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $80,600.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What cities near Pelham, NH are hiring for Manager Technology Operations jobs?

Cities near Pelham, NH with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

Associate Director, IT Business Relationship Management - Operations

Foundation Medicine

Boston, MA • On-site

Full-time

Re-posted 2 days ago

Job description

About the Job:

We are seeking a forward-thinking and strategically minded leader to drive innovation and modernization across our Operations technology landscape. This role will serve as a thought partner to senior Operations and IT leadership, continuously monitoring emerging trends in laboratory technologies such as LIMS, process automation, and sample management. By benchmarking industry best practices and facilitating cross-functional collaboration, the successful candidate will shape a cohesive technology vision and translate insights into actionable strategies, ensuring the organization remains at the forefront of diagnostic and operational excellence. 

A critical component of this role is the development and execution of multi-year capability roadmaps that advance the maturity of Operations. The individual will align these roadmaps with enterprise strategy, regulatory expectations, and architectural standards, while prioritizing investments through a transparent, value-driven framework. This includes maintaining a dynamic roadmap that informs annual planning and budgeting cycles, while accounting for complex interdependencies across functions such as R&D, Operations, and cybersecurity to ensure integrated and scalable outcomes. 

In addition, this role will take ownership of the operational performance and lifecycle management of core platforms supporting Operations, including LIMS, process automation, and sample management systems. The candidate will define platform strategy, governance, and release management while ensuring systems are secure, compliant, and optimized for performance and user experience. Leveraging ITIL-based practices, the role will also drive operational excellence across the technology portfolio, managing costs effectively and promoting standardization, data governance, and interoperability to enable long-term scalability and resilience. 

Key Responsibilities:

  • Thought Leadership 
    • Monitor emerging trends in lab technology (LIMS, process automation, sample management)
    • Benchmark industry best practices across lab diagnostics domains
    • Advise senior Operations and IT leaders on strategic opportunities, risks, and modernization pathways
    • Facilitate cross-functional forums to align on Operations technology strategy and innovation priorities
    • Translate insights into actionable recommendations and investment proposals
  • Capability Roadmaps 
    • Develop multiyear roadmaps to advance the capabilities of Operations
    • Align roadmaps with enterprise strategy, regulatory requirements, and architectural standards
    • Prioritize investments using a transparent, valuebased framework
    • Maintain a living roadmap that guides annual planning, budgeting, and sequencing of initiatives
    • Ensure roadmaps reflect crossfunctional dependencies (e.g., R&D<>Operations data flows, cybersecurity)
  • Platform Run Ownership 
    • Serve as platform Run owners for core Operations systems (LIMS, process automation, sample management) 
    • Define platform vision, governance, and release strategy
    • Manage platform lifecycle (for non-custom development), upgrades, integrations, and vendor relationships
    • Ensure platforms are secure, compliant, scalable, and optimized for user experience
    • Drive standardization, data governance, and interoperability across Operations systems
  • Operations Technology Operations 
    • Drive ITIL-base process excellence for the Operations technology portfolio
    • Manage Operations technology investments and costs in line with IT budget
    • Comply with FMI's attendance policies

Qualifications:

Basic Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field required; advanced degree (MBA, MS) preferred 
  • Minimum of 8+ years of progressive experience in IT, digital, or operations technology roles within regulated industries (e.g., healthcare, life sciences, diagnostics) 
  • 4+ years of management experience 
  • Demonstrated experience with laboratory systems and technologies, including LIMS, process automation platforms, and sample management solutions 

Preferred Qualifications:

  • Master's degree in Business Administration (MBA), Information Systems, Engineering, or Life Sciences 
  • 10+ years of experience in laboratory diagnostics, biopharma, or healthcare environments with a strong focus on Operations technology 
  • Deep expertise in LIMS platforms (e.g., Thermo Fisher SampleManager, LabWare, LabVantage) and modern lab automation ecosystems
  • Experience leading large-scale digital transformation or modernization initiatives within regulated environments 
  • Proven track record of developing and executing multi-year technology roadmaps aligned to business strategy and regulatory requirements 
  • Strong understanding of IT governance, system lifecycle management, and vendor management practices 
  • Experience operating within ITIL-based service management frameworks, including incident, problem, and change management 
  • Familiarity with regulatory and compliance standards (e.g., FDA, GxP, HIPAA, GDPR) and their impact on technology platforms and data management 
  • Experience driving cross-functional initiatives and influencing senior stakeholders across Operations, IT, R&D, and cybersecurity 
  • Solid understanding of enterprise architecture principles, data governance, and system integration/interoperability practices 
  • Demonstrated ability to manage technology budgets, prioritize investments, and deliver measurable business value 
  • Strong analytical, strategic thinking, and problem-solving skills with the ability to translate complex insights into actionable recommendations 
  • Excellent communication and leadership skills, with experience facilitating executive-level discussions and decision-making forums 
  • Strong familiarity with cloud-based platforms and architectures (AWS, Azure) supporting laboratory and data-intensive workloads 
  • Demonstrated experience implementing data governance frameworks, including master data management and data quality programs 
  • Experience establishing platform governance models, including release management, product ownership, and lifecycle optimization 
  • Proven ability to design and operationalize value-based portfolio management frameworks and investment prioritization models 
  • Advanced knowledge of cybersecurity principles as applied to laboratory and operational technology environments 
  • Experience integrating complex systems across R&D, Operations, and enterprise platforms (e.g., ERP, data platforms, analytics) 
  • Track record of building and leading high-performing, cross-functional teams in a matrixed organization 
  • Strong executive presence with experience influencing C-level stakeholders and presenting to governance boards or steering committees 
  • Certification in ITIL, TOGAF, PMP, or relevant industry frameworks is a plus 
  • Experience with Lean, Six Sigma, or continuous improvement methodologies applied to laboratory or operational processes 
  • Understanding of HIPAA and the importance of patient data privacy
  • Commitment to reflect FMI's values: Integrity, Courage, and Passion

The expected salary range for this position based on the primary location of Boston, MA is $184,110 - $216,600 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

#LI-Hybrid

Foundation Medicine, Inc. (FMI) is a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases.

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin.  Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.  See also FMI's EEO Statement and EEO is the Law and Supplement.  If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

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