Manage golden images, desktop pools, Instant Clone lifecycle, entitlements, and application ... Stay current with supported technologies and identify opportunities to apply new features to ...
Manage golden images, desktop pools, Instant Clone lifecycle, entitlements, and application ... Stay current with supported technologies and identify opportunities to apply new features to ...
Vice President - Restaurant Technology & Operations - Arby's & SONIC
Atlanta, GA · On-site
$180 - $240/hr
This role leads multiple teams of Directors and Managers and owns the operational execution of in‑restaurant, off‑premise, and enterprise technology platforms, ensuring high availability ...
Vice President - Restaurant Technology & Operations - Arby's & SONIC
Atlanta, GA · On-site
$180 - $240/hr
This role leads multiple teams of Directors and Managers and owns the operational execution of in‑restaurant, off‑premise, and enterprise technology platforms, ensuring high availability ...
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Class Summary The Deputy Director of IT Technology Operations provides leadership and oversight for ... Proven leadership experience managing complex technical teams across multiple disciplines. Strong ...
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Class Summary The Deputy Director of IT Technology Operations provides leadership and oversight for ... Proven leadership experience managing complex technical teams across multiple disciplines. Strong ...
IT Project Manager
Johns Creek, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
Quick apply
IT Project Manager
Johns Creek, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
IT Project Manager
Duluth, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
Quick apply
IT Project Manager
Duluth, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
IT Project Manager
Johns Creek, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
Quick apply
IT Project Manager
Johns Creek, GA · On-site
$80K - $110K/hr
This role sits at the intersection of IT delivery and operations, managing projects that span transportation management, financial systems, and enterprise platforms -- including Infor Lawson. The ...
IT Program Manager
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
IT Program Manager
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
IT Program Manager
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
IT Program Manager
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
Head of IT
Atlanta, GA · On-site
$110 - $150/hr
This role is both hands-on and strategic--you will run day-to-day IT operations, manage vendor performance, and partner closely with Security and Compliance to maintain strong controls without ...
Head of IT
Atlanta, GA · On-site
$110 - $150/hr
This role is both hands-on and strategic--you will run day-to-day IT operations, manage vendor performance, and partner closely with Security and Compliance to maintain strong controls without ...
IT Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
IT Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...
Navigating complex dependencies across departments (e.g., IT, Res Tech, Operations) to deliver seamless project execution, while driving alignment across stakeholders and shaping approaches to manage ...
Navigating complex dependencies across departments (e.g., IT, Res Tech, Operations) to deliver seamless project execution, while driving alignment across stakeholders and shaping approaches to manage ...
Vice President - Restaurant Technology & Operations - Arby's & SONIC
Atlanta, GA · On-site
$130 - $180/hr
This role leads multiple teams of Directors and Managers and owns the operational execution of in‑restaurant, off‑premise, and enterprise technology platforms, ensuring high availability ...
Vice President - Restaurant Technology & Operations - Arby's & SONIC
Atlanta, GA · On-site
$130 - $180/hr
This role leads multiple teams of Directors and Managers and owns the operational execution of in‑restaurant, off‑premise, and enterprise technology platforms, ensuring high availability ...
This role leads multiple teams of Directors and Managers and owns the operational execution of inrestaurant, offpremise, and enterprise technology platforms, ensuring high availability, consistent ...
This role leads multiple teams of Directors and Managers and owns the operational execution of inrestaurant, offpremise, and enterprise technology platforms, ensuring high availability, consistent ...
Senior Manager, Technology CAAS
Atlanta, GA · On-site
$104K - $142K/yr
The Client Lead Senior Manager serves as the lead accounting authority and strategic advisor for a ... Monitors operational performance and identifies opportunities for efficiency, automation, and ...
Senior Manager, Technology CAAS
Atlanta, GA · On-site
$104K - $142K/yr
The Client Lead Senior Manager serves as the lead accounting authority and strategic advisor for a ... Monitors operational performance and identifies opportunities for efficiency, automation, and ...
Manage vendor performance and build vendor partnerships that result in positive outcomes for ... Demonstratestrong, hands-on,understanding ofrestaurant technology including,networking,POS, BOS ...
Manage vendor performance and build vendor partnerships that result in positive outcomes for ... Demonstratestrong, hands-on,understanding ofrestaurant technology including,networking,POS, BOS ...
This role leads multiple teams of Directors and Managers and owns the operational execution of inrestaurant, offpremise, and enterprise technology platforms, ensuring high availability, consistent ...
This role leads multiple teams of Directors and Managers and owns the operational execution of inrestaurant, offpremise, and enterprise technology platforms, ensuring high availability, consistent ...
The Lead Technology Operations Analyst oversees cross-functional teams to understand complex ... Manage vendor performance and build vendor partnerships that result in positive outcomes for ...
The Lead Technology Operations Analyst oversees cross-functional teams to understand complex ... Manage vendor performance and build vendor partnerships that result in positive outcomes for ...
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Lead the management and execution of technical operations across Infrastructure, Data Services, and ... Evaluate emerging technologies and recommend opportunities to enhance organizational capabilities
Deputy Director of IT Technology Operations
Lawrenceville, GA · On-site
$121K - $163K/yr
Lead the management and execution of technical operations across Infrastructure, Data Services, and ... Evaluate emerging technologies and recommend opportunities to enhance organizational capabilities
Head of IT
Atlanta, GA · On-site
$140 - $210/hr
This role is both hands-on and strategic--you will run day-to-day IT operations, manage vendor performance, and partner closely with Security and Compliance to maintain strong controls without ...
Head of IT
Atlanta, GA · On-site
$140 - $210/hr
This role is both hands-on and strategic--you will run day-to-day IT operations, manage vendor performance, and partner closely with Security and Compliance to maintain strong controls without ...
Director of Technology
Atlanta, GA · On-site
$145K - $165K/yr
This role oversees IT operations, systems and business applications, cybersecurity, and risk management to ensure a secure, stable, and scalable environment that aligns with business goals. What You ...
Quick apply
Director of Technology
Atlanta, GA · On-site
$145K - $165K/yr
This role oversees IT operations, systems and business applications, cybersecurity, and risk management to ensure a secure, stable, and scalable environment that aligns with business goals. What You ...
Manager Technology Operations information
See Grayson, GA salary details
$28.8K - $36.1K
20% of jobs
$38K is the 25th percentile. Wages below this are outliers.
$36.1K - $43.5K
20% of jobs
The median wage is $48.9K / yr.
$43.5K - $50.9K
14% of jobs
$50.9K - $58.3K
9% of jobs
$58.3K - $65.7K
11% of jobs
$67.2K is the 75th percentile. Wages above this are outliers.
$65.7K - $73.1K
6% of jobs
$73.1K - $80.4K
6% of jobs
$80.4K - $87.8K
4% of jobs
$87.8K - $95.2K
3% of jobs
$95.2K - $102.6K
2% of jobs
$102.6K - $110K
4% of jobs
$28.8K
$58.9K
$110K
How much do manager technology operations jobs pay per year?
How much do manager technology operations make in the US?
What are some common challenges a manager technology operations might face when overseeing a diverse technical team?
What is the difference between Manager Technology Operations vs Network Operations Manager?
| Aspect | Manager Technology Operations | Network Operations Manager |
|---|---|---|
| Primary Focus | Overseeing overall IT service delivery, infrastructure, and technology processes | Managing network infrastructure, security, and network performance |
| Certifications | ITIL, PMP, CompTIA, Cisco certifications | Cisco CCNA, CCNP, CompTIA Network+ |
| Work Environment | IT departments, cross-functional teams, enterprise environments | Network operations centers, data centers, enterprise networks |
| Common Usage | Broader IT management roles involving multiple technology domains | Specialized network management roles focusing on network infrastructure |
The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.
What is a manager technology operations?
Is a manager technology operations a high paying job?
What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
Job Purpose
Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment, demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
ICE Endpoint Solutions is responsible for every endpoint, physical and virtual, globally, which currently accounts for 20,000 devices. Master images, golden templates, operating system updates and upgrades, security patches, software delivery, endpoint configuration, and compliance controls fall within the team's remit. Endpoint Solutions works closely with multiple IT groups to ensure physical and virtual endpoints remain secure, compliant, stable, and operationally effective.
Endpoint Solutions - Engineering implements and improves the technologies used to manage, maintain, secure, and ensure compliance across ICE's global physical and virtual endpoint estate. The EPS-Engineering team stays current with industry trends and recommends new platforms, configuration changes, and operational improvements that support an efficient, secure endpoint environment. This role has a particular focus on Horizon-based virtual desktop infrastructure, including design, administration, optimization, and operational support.
Primary Focus: Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image maintenance, application delivery, user access, performance troubleshooting, and operational support.
Responsibilities
- Assist in the planning, design, and implementation of management systems and infrastructure.
- Design, maintain, and support enterprise virtual desktop infrastructure, with a focus on Horizon-based desktop delivery.
- Manage golden images, desktop pools, Instant Clone lifecycle, entitlements, and application delivery workflows.
- Troubleshoot VDI performance, availability, access, profile, connectivity, and user experience issues across the full stack.
- Work with infrastructure, network, security, identity, and application teams to ensure the VDI platform remains secure, resilient, scalable, and operationally efficient.
- Participate in an on-call rotation for after-hours and weekend support.
- Mentor teammates and partner teams by sharing knowledge, guidance, and practical support.
- Stay current with supported technologies and identify opportunities to apply new features to business needs.
- Take projects from idea to completion independently, with guidance where required.
Knowledge and Experience
- Virtualization / Horizon Infrastructure - Strong experience designing, administering, troubleshooting, and optimizing enterprise VDI environments, with hands-on familiarity with VMware Horizon / Omnissa Horizon. Experience should include Connection Servers, Instant Clones, golden image management, desktop pools, entitlements, user experience optimization, profile management, Unified Access Gateway, and vSphere integration.
- vSphere / Virtual Infrastructure - Strong knowledge of VMware vSphere concepts, including clusters, hosts, resource management, templates, snapshots, storage, networking, and virtual machine lifecycle management.
- VDI Monitoring and Performance - Experience monitoring VDI health and performance, including log analysis, session performance, resource contention, login times, protocol behavior, storage latency, capacity trends, and user experience.
- Workstation OS - 5+ years of experience managing and optimizing Windows 11 in both physical and virtualized environments.
- Desktop Management Systems - 5+ years of experience building and managing desktop infrastructure using tools such as Broadcom Altiris, Microsoft SCCM, Intune, or Tanium.
- Thin Client Management - Experience with Wyse and HP thin client management tools is a plus.
- Patch Management - Experience in software and OS patch management.
- Scripting - Experience with management and automation scripting in PowerShell and VMware PowerCLI. Comfortable performing tasks from the command line.
- Collaboration and Mentoring - Ability to work effectively with IT teams, communicate strategy clearly, and provide practical guidance where needed.
- Microsoft Intune - Experience with modern endpoint management strategies, zero-touch provisioning via Autopilot, policy management, mobile device management, Microsoft Graph, and log analytics.
- AD / Entra ID - Strong knowledge of Active Directory, Group Policy, DNS, and Microsoft Entra ID.
- Cross-functional Troubleshooting - Ability to diagnose issues across endpoint, virtual desktop, identity, network, storage, security, and application layers.
Desirable Knowledge and Experience
- College degree in Engineering, MIS, CIS, or related discipline.
- Experience with Horizon App Volumes, Dynamic Environment Manager, monitoring platforms, VDI capacity planning, or protocol-level performance troubleshooting.
- Experience with Citrix Virtual Apps and Desktops, StoreFront, NetScaler / ADC, or Citrix app layering technologies.
- Experience with Azure Virtual Desktop or Windows 365.
- Experience with scripting languages such as PowerShell, VBS, or Python for automation tasks.
- Excellent problem-solving and analytical skills.
- Familiarity with ServiceNow and change / incident management practices.
- Experience in the financial services industry.
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $97,900 - 128,800 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
About IntercontinentalExchange
Sourced by ZipRecruiter
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990