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Manager Technology Operations Jobs in Charlottesville, VA

W3Global Inc.

Tooling Operations Manager

Louisa, VA

$80K - $95K/yr

Background in Manufacturing Engineering, Engineering Technology, Operations Management, or a related discipline preferred. * Experience with purchasing, inventory management, supplier coordination ...

Merck

Dir, Technical Ops (Drug Substance)

Elkton, VA

... Operation Risk Management, Process Improvements, Process Safety, Results-Oriented, Risk Assessments, Stakeholder Communications, Strategic Thinking, Succession Planning, Technical Issues, Technology ...

Merck & Co., Inc.

Manager, Operations

Elkton, VA · On-site

This facility is designed to move quickly and reliably, receiving technology transfers from ... improve operational efficiency. * Support the use of standard work, visual management, and ...

MSD

Manager, Operations

Elkton, VA · On-site

This facility is designed to move quickly and reliably, receiving technology transfers from ... improve operational efficiency. * Support the use of standard work, visual management, and ...

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Manager Technology Operations information

See Charlottesville, VA salary details

$30.8K

$63K

$117.6K

How much do manager technology operations jobs pay per year?

As of Aug 26, 2026, the average yearly pay for manager technology operations in Charlottesville, VA is $62,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $76,900.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Charlottesville, VA are hiring for Manager Technology Operations jobs?

Cities near Charlottesville, VA with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

IT Operations Manager

Charlottesville, VA • On-site

University of Virginia
Colleges, Universities, and Professional Schools • 10K+ employees

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

209th of 622 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about University of Virginiaexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Department Overview
The Information Technology department supports enterprise infrastructure, network operations, and service delivery across the organization. The team is focused on delivering reliable, scalable, and secure technology solutions that enable business continuity and operational excellence.
Position Summary
We are seeking a driven and experienced IT Operations Manager to lead technology infrastructure and service delivery functions. This role owns end-to-end operational accountability across network availability, incident management, and service continuity.
The IT Operations Manager will partner closely with Network Engineering and customer experience stakeholders to align IT operations with organizational objectives while building a culture of reliability, continuous improvement, and service excellence.
Responsibilities
Network Availability & Infrastructure
  • Maintain accountability for network uptime, performance, and resilience across enterprise environments, targeting 99.9%+ availability SLAs
  • Oversee port activation, configuration, and lifecycle management across network switches, routers, and access points
  • Manage and maintain accurate inventory of network infrastructure assets including hardware, firmware, and topology documentation
  • Coordinate with network engineers on capacity planning, redundancy, and failover strategies

Incident & Problem Management
  • Lead the full incident management lifecycle from detection through resolution and post-incident review
  • Chair problem management reviews to identify root causes and drive permanent remediation
  • Establish escalation paths, on-call rotations, and communication protocols for P1/P2 incidents
  • Conduct blameless post-mortems and translate findings into process and runbook improvements

Service Availability & KPI Development
  • Design and operationalize KPI frameworks including uptime, MTTR, MTBF, change success rate, and customer satisfaction
  • Deploy monitoring dashboards and reporting cadences for technical and executive stakeholders
  • Drive continuous improvement initiatives using KPI trends and industry benchmarks
  • Partner with application owners and business leaders to define SLAs and OLAs

Team Leadership & Vendor Management
  • Lead, mentor, and develop systems and network engineering staff
  • Set performance expectations and support career development
  • Manage vendor, ISP, and managed service provider relationships and ensure accountability to SLAs
  • Serve as escalation point for IT Service Desk and field support teams

Minimum Qualifications
Education:
  • Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)

Experience:
  • 7+ years of IT operations experience
  • 3+ years of leadership experience
  • Hands-on experience with enterprise networking (LAN/WAN, switching, routing, firewall)
  • Strong knowledge of ITIL processes including incident, problem, change, and asset management
  • Experience defining and reporting on IT service KPIs and SLAs
  • Experience with monitoring tools such as SolarWinds, Datadog, Nagios, or similar

Licensure/Certifications:
  • None required

Preferred Qualifications
Education:
  • Advanced degree in a related field

Experience:
  • Experience with cloud platforms (AWS, Azure, GCP) and hybrid environments
  • Experience with ITSM platforms such as ServiceNow or Jira Service Management

Licensure/Certifications:
  • ITIL v4 Foundation or higher
  • CCNA, CompTIA Network+, or equivalent

Physical Demands
This position primarily involves sedentary work. Occasional standing, walking, and lifting of light objects may be required.
Position Type & Work Location
  • Full-time, benefited position
  • On-site / Hybrid work arrangement
  • Travel up to 5%

Additional Benefits
  • Comprehensive health, dental, and vision insurance
  • Retirement plan with employer match up to 5%
  • Flexible hybrid work options
  • Annual professional development and certification budget
  • Generous PTO and paid holidays
  • Company-provided equipment and home office stipend

About UVA and the Community
The University of Virginia is located in Charlottesville, a vibrant community offering a high quality of life with access to outdoor recreation, cultural experiences, and a thriving food and arts scene. UVA is consistently ranked among the top public universities and is committed to fostering a collaborative and inclusive environment.
How to Apply
Please apply online through Online and search for R0082358. Complete the application and upload the following required materials:
Internal applicants may search and apply for jobs on the UVA Internal Careers website .
  • Cover letter
  • Resume

Reference Check Process
Reference checks will be completed via SkillSurvey. Five references will be requested, with a minimum of three responses required.
Contact
For questions about this position, please contact the recruiter Bill Crane at Xer5ff@virginia.edu
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .
University of Virginia logo

About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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