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Manager Technology Operations Jobs in Buffalo, NY

Rentokil

Mgr, Tech Service

Cheektowaga, NY · On-site +1

Supports Operations in the resolution of service quality issues, pest infestation, and customer ... Works collaboratively with Technical Account Managers and National Account Managers to drive ...

Rentokil

Mgr, Tech Service

Cheektowaga, NY · On-site

Supports Operations in the resolution of service quality issues, pest infestation, and customer ... Works collaboratively with Technical Account Managers and National Account Managers to drive ...

Rentokil

Mgr, Tech Service

Cheektowaga, NY · On-site

Supports Operations in the resolution of service quality issues, pest infestation, and customer ... Works collaboratively with Technical Account Managers and National Account Managers to drive ...

Conax Technologies

Director IT & AI Innovation

Buffalo, NY · On-site

$140 - $190/hr

Lead day‑to‑day and long‑range IT operations, including systems administration, network security, uptime, user support, hardware/software lifecycle management, and multi‑site technology ...

medplast

Corp IT - IT Administrator

Orchard Park, NY

$90K - $100K/yr

... s to provide technical leadership and support at our manufacturing site. This hands-on role combines systems administration, networking, technical support, project management, and business ...

medplast

Corp IT - IT Administrator

Orchard Park, NY · On-site

$90K - $100K/yr

... s to provide technical leadership and support at our manufacturing site. This hands-on role combines systems administration, networking, technical support, project management, and business ...

medplast

Corp IT - IT Administrator

Orchard Park, NY · On-site

$90K - $100K/yr

... s to provide technical leadership and support at our manufacturing site. This hands-on role combines systems administration, networking, technical support, project management, and business ...

Viant

Corp IT - IT Administrator

Orchard Park, NY · On-site

$90K - $100K/yr

... s to provide technical leadership and support at our manufacturing site. This hands-on role combines systems administration, networking, technical support, project management, and business ...

Cohen & Co.

Assurance Product Owner

Buffalo, NY

Support product management activities for technology solutions purchased and/or developed for the Assurance practice * Gather and synthesize user needs, operational issues, adoption feedback ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Buffalo, NY

Manager Technology Operations information

See Buffalo, NY salary details

$30K

$61.5K

$114.8K

How much do manager technology operations jobs pay per year?

As of Aug 26, 2026, the average yearly pay for manager technology operations in Buffalo, NY is $61,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What are the most commonly searched types of Technology Operations jobs in Buffalo, NY?

The most popular types of Technology Operations jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Manager Technology Operations jobs?

Cities near Buffalo, NY with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

Apptad - IT Operations Manager - Infrastructure

East Aurora, NY • On-site

Apptad, Inc.
IT Services • 501 - 1,000 employees
Learn more about Apptad, Inc.external

Full-time

Posted 12 days ago

Job description

Role: IT Operations Manager - Infrastructure
Location: - Plant 20, 500 Jamison Rd, East Aurora, NY (5 days Onsite)
Employment Eligibility
  • Experience working in manufacturing or plant-based IT environments (preferred).

Role Summary
The Service Delivery Manager (SDM) will be responsible for end-to-end service delivery of IT infrastructure and end-user computing services for a manufacturing plant environment. This role owns operational excellence, SLA adherence, stakeholder satisfaction, and continuous improvement, while also actively identifying new business opportunities within the client environment.
Key Responsibilities
Service Delivery & Operations
  • Own end-to-end delivery of IT services including Network, Service Desk, SCCM, Application Packaging, and Telecom Expense Management (TEM).
  • Ensure all services are delivered in line with agreed SLAs, KPIs, and OLAs.
  • Lead daily, weekly, and monthly operational governance with on-site and offshore teams.
  • Ensure ITIL-aligned processes are followed and continuously improved.

Skills
  • Stakeholder & Client Management
  • Technical Oversight (Hands-on Leadership)
  • Drive Continuous Improvement & Transformation through Automation
  • Business Growth & New Opportunities: Actively identify new business opportunities within the client environment.
  • People & Vendor Management
  • Excellent stakeholder management and executive communication skills.
  • Strong leadership, decision-making, and escalation management abilities.
  • Commercial acumen with the ability to identify and articulate business value.
  • Ability to work independently in a fully on-site role.

Experience
  • 10+ years of overall IT experience.
  • 5+ years in a Service Delivery Manager or similar leadership role.
  • Experience working with US-based clients in an on-site capacity.
  • Demonstrated success in client engagement, service stabilization, and growth initiatives.
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About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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