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Manager Technology Operations Jobs in Bethesda, MD

SteerBridge

IT Operations Manager

Vienna, VA · On-site

$120K - $140K/yr

Manage daily IT operations across enterprise and regulated environments, ensuring system availability, performance, and reliability. * Administer and maintain cloud infrastructure, including ...

New

SteerBridge

IT Operations Manager

Vienna, VA

$120K - $140K/yr

Manage daily IT operations across enterprise and regulated environments, ensuring system availability, performance, and reliability. * Administer and maintain cloud infrastructure, including ...

New

SteerBridge

IT Operations Manager

Vienna, VA · On-site

$120K - $140K/yr

Manage daily IT operations across enterprise and regulated environments, ensuring system availability, performance, and reliability. * Administer and maintain cloud infrastructure, including ...

New

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

CAVA

Sr Manager, Technology Deployment

Washington, DC · On-site

$165K - $205K/yr

We are seeking a dynamic and experienced Senior Technology Operations Manager to lead our Technology Deployment Group. The ideal candidate will be responsible for managing all aspects of restaurant ...

Akima, LLC

IT Operations Manager

Alexandria, VA · On-site

$125K - $165K/yr

Tuvli is seeking a highly motivated, self-directed and experienced individual to fill the role of an IT Operations Manager for our existing government client in Alexandria, VA. To join our team of ...

AMERICAN SYSTEMS

IT Operations Manager

Arlington, VA · On-site

$166K - $218K/yr

Minimum of 10 years of related experience in information technology operations, configuration management, change management, systems administration, network operations, or a comparable technical ...

Unissant

Enterprise IT Operations Manager

Ashburn, VA · On-site

$139K - $183K/yr

We are seeking an Enterprise IT Operations Manager to join our team and support enterprise technology operations across a distributed, regulated environment. The ideal candidate brings practical ...

Unissant

Enterprise IT Operations Manager

Ashburn, VA · On-site

$139K - $183K/yr

We are seeking an Enterprise IT Operations Manager to join our team and support enterprise technology operations across a distributed, regulated environment.The ideal candidate brings practical ...

New

AMERICAN SYSTEMS

IT Operations Manager

Arlington, VA · On-site

$166K - $218K/yr

Minimum of 10 years of related experience in information technology operations, configuration management, change management, systems administration, network operations, or a comparable technical ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Bethesda, MD

Manager Technology Operations information

See Bethesda, MD salary details

$33.2K

$67.9K

$126.8K

How much do manager technology operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for manager technology operations in Bethesda, MD is $67,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $82,900.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Bethesda, MD are hiring for Manager Technology Operations jobs?

Cities near Bethesda, MD with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

Information Technology Operations Lead

Society for Human Resource Management (SHRM)

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today's evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.
Summary
The Information Technology Operations Lead provides operational leadership for enterprise technology services, ensuring reliable IT service delivery, effective vendor management, sound financial stewardship, and successful execution of technology initiatives. This role partners with business leaders, outsourced service providers, and technology vendors to align technology investments with organizational priorities while driving operational excellence, continuous improvement, and a high-quality end-user experience.
Responsibilities
IT Operations & Service Delivery
  • Lead day-to-day IT operations by coordinating outsourced managed service providers and internal stakeholders to ensure reliable, high-quality technology services.
  • Oversee incident, request, and problem management processes, ensuring timely resolution, service level compliance, and continuous improvement.
  • Monitor IT service performance using established metrics, including SLAs, response and resolution times, customer satisfaction, and operational health.
  • Coordinate end-user computing, including hardware procurement, asset lifecycle management, software licensing, and technology inventory.
  • Support enterprise application operations, system integrations, and technology readiness for new implementations.
  • Promote knowledge management, operational documentation, and process improvements that enhance service quality and user experience.

Technology Portfolio & Business Solutions
  • Coordinate the intake, prioritization, planning, and execution of technology initiatives aligned with organizational priorities and available resources.
  • Partner with business leaders, vendors, and technical teams to manage project timelines, dependencies, testing, deployment, and operational readiness.
  • Identify operational risks, competing priorities, and resource constraints, escalating issues and recommending solutions as appropriate.
  • Promote governance, documentation standards, and consistent operational practices across technology initiatives.

Financial & Vendor Management
  • Develop and manage the IT operating and capital budgets, including forecasting, expenditure monitoring, and variance analysis.
  • Evaluate technology investments, develop business cases, and identify opportunities to optimize technology spending and operational efficiency.
  • Manage relationships with outsourced service providers, consultants, and technology vendors, ensuring contractual obligations, service levels, and organizational expectations are met.
  • Coordinate vendor governance, contract renewals, Statements of Work, licensing, and performance reviews.

Reporting & Continuous Improvement
  • Develop executive dashboards and operational reports that provide visibility into service delivery, project status, financial performance, vendor performance, and key technology metrics.
  • Analyze operational data and recommend improvements that increase efficiency, reliability, automation, and customer satisfaction.
  • Maintain IT governance documentation, policies, operational procedures, and service standards.
  • Foster collaboration across business units to continuously improve technology services and support organizational objectives.

Education & Experience Requirements
Education
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent combination of education and experience in lieu of degree.

Experience
  • Seven (7) or more years of progressively responsible experience leading Information Technology operations, IT service delivery, enterprise applications, vendor management, or technology portfolio management.
  • Experience managing relationships with outsourced IT managed service providers, consultants, and technology vendors.
  • Experience overseeing enterprise technology operations, service delivery, or IT portfolio management.
  • Experience managing technology budgets, vendor contracts, and operational planning.
  • Experience supporting enterprise business applications or ERP platforms; NetSuite experience preferred.
  • Experience coordinating cross-functional technology initiatives and working effectively with both technical and business stakeholders.

Certifications - NA
Knowledge, Skills & Abilities
  • Ability to build and maintain effective working relationships with business stakeholders, technology vendors, and outsourced service providers to ensure reliable, high-quality technology services.
  • Comprehensive knowledge of Information Technology operations, IT service management (ITSM), enterprise business applications, technology governance, and outsourced service delivery models.
  • Knowledge of technology budgeting, financial planning, procurement, software licensing, contract administration, and vendor management.
  • Strong leadership, relationship-building, and collaboration skills with the ability to influence cross-functional teams, business leaders, and external partners without direct supervisory authority.
  • Strong analytical, organizational, project coordination, and problem-solving skills with the ability to manage multiple priorities and competing deadlines.
  • Excellent written, verbal, and presentation communication skills, including the ability to communicate technical concepts to non-technical audiences.
  • Ability to analyze operational and financial data, develop meaningful performance metrics, and recommend technology solutions that improve service delivery, operational efficiency, and business outcomes.
  • Ability to identify operational risks, evaluate technology investments, and develop practical, cost-effective solutions that align with organizational priorities.
  • Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, improve decision-making, and increase overall work quality.
  • Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

Physical Requirements
This position operates in a typical office environment (which includes a home office setting) and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent use of hands and fingers for typing, handling documents, and using office equipment.
  • Occasional standing, walking, bending, and reaching.
  • Ability to lift and carry up to 30 pounds as needed.
  • Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.

Work Environment
Hybrid Schedule (3 Days In-Office/2 Days Remote)
This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00-9:00 a.m. and concluding between 5:00-6:00 p.m. local time.
Travel: Occasional 0 - 10%
#LI
The hiring range for this position is $100,000 to $120,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).
We do not sponsor applicants for work visas.

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