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Manager Technology Operations Jobs in Athens, TN

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TECH SOLUTIONS COORDINATOR

Cleveland, TN · On-site

$20/hr

Coordinate daily Tech Solutions operations, including preparing, maintaining, and updating ... Ability to work in a fast-paced environment, attentive to detail, flexible, and manage stressful ...

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Manager Technology Operations information

See Athens, TN salary details

$26K

$53.2K

$99.3K

How much do manager technology operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for manager technology operations in Athens, TN is $53,158.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Athens, TN are hiring for Manager Technology Operations jobs?

Cities near Athens, TN with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

IS-IT Compliance and Controls Manager

Mastercraft Boat Company LLC

Vonore, TN • On-site

Full-time

Posted 10 days ago

Job description

Position Summary

The IT Controls & Compliance Manager is responsible for overseeing the execution, monitoring, and continuous improvement of IT governance, risk, and compliance programs across multiple manufacturing facilities and business units. This role ensures that IT processes and controls support public company obligations, regulatory requirements, cybersecurity standards, and internal policies.

The position partners closely with Information Technology, Finance, Internal Audit, Operations, Information Security, and external auditors to maintain an effective control environment. The Manager serves as a day-to-day owner of IT control execution, compliance monitoring, audit coordination, change governance, and process improvement activities.

Key ResponsibilitiesControls Administration & Governance
  • Maintain and enhance the IT controls framework supporting organizational compliance requirements.
  • Document, review, and update IT policies, standards, procedures, and control documentation.
  • Monitor effectiveness of IT General Controls and key technology-related business controls.
  • Coordinate periodic control testing and remediation activities.
  • Track and report control deficiencies, corrective action plans, and control improvement opportunities.
Compliance Management
  • Support compliance programs related to SOX, cybersecurity governance, data protection, and corporate policies.
  • Ensure compliance activities are performed consistently across business units and manufacturing locations.
  • Coordinate evidence collection and retention required for internal and external audits.
  • Maintain compliance records, documentation repositories, and audit support materials.
Audit Coordination
  • Serve as a primary IT liaison for internal and external audits.
  • Coordinate audit requests, interviews, testing schedules, walkthroughs, and evidence collection.
  • Track audit findings and ensure corrective actions are completed on schedule.
  • Assist management with audit response preparation and remediation planning.
Change Control Management
  • Administer enterprise change management processes and governance standards.
  • Coordinate Change Advisory Board meetings and support change review processes.
  • Review change records to ensure proper approvals, testing, documentation, and risk assessments are completed.
  • Monitor change-related performance metrics, success rates, emergency changes, and compliance trends.
Asset & Configuration Governance
  • Support governance of IT asset management and configuration management processes.
  • Ensure hardware, software, endpoint, server, and infrastructure inventories remain accurate and compliant.
  • Monitor software licensing compliance and asset lifecycle controls.
  • Validate compliance with asset disposition, refresh, and inventory management procedures.
Risk Management
  • Participate in periodic IT risk assessments across infrastructure, applications, manufacturing systems, and business processes.
  • Identify control gaps, process weaknesses, and compliance risks.
  • Develop and track remediation plans in partnership with business and technology teams.
  • Assist with business continuity and disaster recovery governance activities.
Incident & Event Management Oversight
  • Monitor compliance with incident and event management processes.
  • Ensure root cause analysis and corrective actions are documented and completed.
  • Track operational and compliance metrics related to major incidents and service disruptions.
  • Identify process improvement opportunities based on incident trends and recurring issues.
Reporting & Continuous Improvement
  • Develop compliance dashboards, KPI reporting, and management updates.
  • Present compliance metrics, audit status, risk items, and remediation progress to IT leadership.
  • Recommend process improvements to strengthen governance, operational maturity, and audit readiness.
  • Support automation initiatives that improve control effectiveness, evidence management, and reporting.
QualificationsEducation
  • Bachelor's degree in Information Systems, Computer Science, Accounting, Business Administration, Risk Management, or related field.
Experience
  • 5-8 years of experience in IT controls, compliance, audit, governance, cybersecurity, or risk management.
  • Experience supporting public company compliance requirements, including SOX-related IT controls.
  • Experience working within manufacturing, multi-site operations, or distributed business environments.
  • Experience with audit coordination, control testing, evidence collection, and remediation tracking.
  • Previous supervisory, team leadership, or cross-functional program leadership experience preferred.
Preferred Certifications
  • CISA
  • CRISC
  • CISSP
  • CIA
  • ITIL Foundation
  • PMP preferred
Required Competencies

Technical

Leadership

Business

IT General Controls

Cross-functional collaboration

Manufacturing operations awareness

SOX Compliance

Process improvement

Financial controls understanding

Change Management

Project management

Regulatory compliance

Audit Management

Communication and presentation skills

Vendor governance

Risk Assessments

Organizational effectiveness

Business process discipline

Policy Governance

Follow-through and accountability

Operational risk awareness

Asset Management



Cybersecurity Controls




Key Performance Indicators
  • ITGC testing completion: 100%
  • Audit findings closed on time: greater than 95%
  • Change success rate: greater than 98%
  • Emergency changes: less than 5%
  • Asset inventory accuracy: greater than 99%
  • Compliance training completion: 100%
  • Evidence collection timeliness: 100%
  • Policy review completion: 100%
Typical Reporting Structure

Reports to the Director, IT Site Services & Controls Compliance. This role may directly supervise or coordinate work performed by Controls Analysts, Compliance Analysts, Change Management Coordinators, Asset Governance Specialists, or other IT governance resources.

Key Stakeholders
  • CIO and IT Leadership
  • Finance and Accounting
  • Internal Audit
  • Manufacturing Site Leadership
  • Information Security
  • External Auditors
  • Business Process Owners
  • Technology Vendors and Service Providers