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Manager Technical Support Engineer Remote Jobs in Arkansas

Ocean Spray

Environmental Engineer

Bentonville, AR · On-site +1

We are open to remote candidates. In this role, the Environmental Engineer is responsible for ... Oversee and provide technical expertise for environmental systems, including wastewater treatment ...

Airliquidehr

Account Manager

Little Rock, AR · On-site +1

... our Engineering and Field Service teams to provide technical support and on-site expertise ... Success in this remote, work-from-home position depends on your ability to build and maintain ...

MasTec Industrial

Engineer, E&I

Fayetteville, AR · On-site +1

$140K - $180K/yr

Monitor, support and administer technical subcontractors * Review engineering deliverables for ... Manage 3rd party engineers for progress, quality, and cost for specific discipline * Provide input ...

MasTec Industrial

Engineer, E&I

Fort Smith, AR · On-site +1

$140K - $180K/yr

Monitor, support and administer technical subcontractors * Review engineering deliverables for ... Manage 3rd party engineers for progress, quality, and cost for specific discipline * Provide input ...

MasTec Industrial

Engineer, E&I

Little Rock, AR · On-site +1

$140K - $180K/yr

Monitor, support and administer technical subcontractors * Review engineering deliverables for ... Manage 3rd party engineers for progress, quality, and cost for specific discipline * Provide input ...

Alkami Technology

Sr. Data Engineer

Bentonville, AR · Remote

$120K - $150K/yr

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Position requires a demonstrated ability to design processes from end to end and a strong technical ...

Walmart

Senior, Software Engineer

Bentonville, AR · On-site +1

$90K - $180K/yr

This position is not eligible for remote work. Role summary: As a Senior Software Engineer at ... support within collaborative teams. You will apply advanced programming skills and technical ...

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Manager Technical Support Engineer Remote information

What does a manager technical support engineer do in a remote role?

A Manager Technical Support Engineer in a remote role oversees a team of technical support engineers who assist customers with troubleshooting and resolving technical issues. They are responsible for ensuring high-quality customer service, managing team performance, and developing processes to improve support efficiency. This role often involves collaborating with other departments, mentoring team members, and handling escalated technical problems. Working remotely, they use digital tools to communicate, monitor metrics, and maintain team cohesion.

Which company pays the highest salary for a manager technical support engineer?

Top-paying companies for a Manager Technical Support Engineer typically include large technology firms such as Google, Microsoft, and Amazon, which offer competitive salaries often exceeding $120,000 annually, especially for those with specialized skills and certifications. Salaries can vary based on experience, location, and company size, but these companies are known for offering some of the highest compensation in the industry.

What are the key skills and qualifications needed to thrive as a manager technical support engineer remote, and why are they important?

To thrive as a Manager Technical Support Engineer (Remote), you need deep technical expertise in troubleshooting, leadership experience, and a relevant degree such as in computer science or engineering. Familiarity with ticketing systems (like Zendesk or Jira), remote collaboration tools, and IT certifications (such as ITIL or CompTIA) are commonly required. Strong communication, problem-solving, and team management skills set outstanding candidates apart in this role. These competencies ensure efficient support delivery, high customer satisfaction, and effective remote team coordination.

How does a manager technical support engineer facilitate collaboration between support teams and engineering departments in a remote work environment?

As a Manager Technical Support Engineer working remotely, you play a crucial role in bridging the gap between customer support teams and engineering departments. This typically involves leading regular virtual meetings, streamlining communication through ticketing systems, and ensuring timely escalation of technical issues. You'll also coordinate cross-functional projects, provide clear documentation of customer feedback, and foster a culture of transparency to resolve complex technical problems efficiently. Strong collaboration skills and proactive communication are essential to ensure alignment and maintain high service standards across geographically dispersed teams.

What is the difference between Manager Technical Support Engineer Remote vs Technical Support Engineer?

AspectManager Technical Support Engineer RemoteTechnical Support Engineer
CredentialsBachelor's degree, technical certifications, leadership experienceTechnical certifications, relevant technical skills
Work EnvironmentRemote team management, strategic planningRemote or on-site customer support, troubleshooting
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesProvides technical assistance, resolves customer issues

The main difference is that the Manager Technical Support Engineer Remote focuses on team leadership and strategic oversight, while the Technical Support Engineer primarily handles direct customer support and troubleshooting. Both roles require technical expertise, but the manager role adds leadership and management responsibilities.

What cities in Arkansas are hiring for Manager Technical Support Engineer Remote jobs? Cities in Arkansas with the most Manager Technical Support Engineer Remote job openings:
Manager Technical Support Engineer Remote jobs near you
Infographic showing various Manager Technical Support Engineer Remote job openings in Arkansas as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution.

Sr Project Engineer (SRM) (Remote Option Available)

General Dynamics Ordnance & Tactical Systems

Hampton, AR • On-site, Remote

$102K - $138K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Company OverviewGeneral Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!Job SummaryWe are seeking a Senior Project Engineer to join our growing Solid Rocket Motor Engineering Team. The Senior Project Engineer will lead and coordinate project planning, resourcing, staffing, progress reporting and troubleshooting across multiple programs. Leads an Integrated Project Team (IPT) to design, develop, manufacture, and deliver products. Works with engineering management to plan, staff, and execute projects of all sizes. Serves as engineering interface to program management, senior leadership, and the customer community. Ensures project results meet requirements regarding technical quality, reliability, schedule, and cost.Impact of the RoleGeneral Profile
  • Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
  • Solves complex problems
  • Works independently, receives minimal guidance
  • May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
  • Acts as a resource for colleagues with less experience
  • Consistent exercise of discretion & judgment
Essential Functions
  • Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.
  • Reviews industry policies and procedures to ensure data accuracy, security, and regulatory compliance.
  • Reviews reports of production, malfunction, and maintenance to determine or address problems.
  • Provides technical support for the engineering process.
  • Designs, implements, and communicates, an operational plan for completing the project. Monitors progress and performance against the project plan.
  • Takes action to resolve operational problems and minimize delays.
  • Identifies, develops, and gathers resources necessary to complete the project.
  • Prepares engineering designs and work specifications.
  • Develops project schedules, budgets, and forecasts.
  • Selects materials, equipment, project staff, and external contractors.
      • Additional Responsibilities

      #Alabama #Arkansas

      Required Qualifications
      • Required education and experience: Associate's Degree and 5-7 years' experience
      • Discipline/Major: Engineering degree required
      • Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)
      Preferred Qualifications
      • Preferred education and experience: Bachelor's Degree
      • Knowledge, skills & abilities: Oral and written communication skills. Analytical thinking. Design review. Project engineering. Resource planning. Technical project management. Computer-Aided Engineering (CAE) software. Project management software.
      Physical Requirements
      • Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
      • Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
      Travel RequirementsUp to 25% travel likely. Pay Range (USD)$102,000-$138,000 Pay Transparency StatementThe salary range displayed reflects the minimum and maximum for salary for this position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, internal equity, and relevant education or training. Your recruiter can share more about the range during the hiring process. Additional CompensationHired applicant may be eligible to participate in the Company's Gain Sharing Program. BenefitsEmployees are eligible for medical, dental, vision, short and long-term disability, and basic life insurance as well as pre-tax spending accounts. Employees are also able to enroll in the company's 401k plan and are eligible for the Non-Contributory Retirement Contribution. In addition to the benefits discussed above, the company offers the following voluntary benefits: Critical Illness Insurance, Accident Insurance, Identify Theft Protection, Enhanced Legal Services, Auto and Home Insurance, Pet Insurance, Commuter Benefits, Hospital Indemnity Insurance, Educational Assistance. Paid Time OffEmployees will receive 11 paid holidays and 120 hours of PTO annually and up to 3 weeks paid family leave. _____________________________The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.
Employment Type: FULL_TIME

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