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Manager Systems Support Engineer Jobs in Bethesda, MD

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Manager Systems Support Engineer information

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$20

$45

$81

How much do manager systems support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager systems support engineer in Bethesda, MD is $45.91, according to ZipRecruiter salary data. Most workers in this role earn between $33.94 and $51.97 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What job categories do people searching Manager Systems Support Engineer jobs in Bethesda, MD look for?

The top searched job categories for Manager Systems Support Engineer jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for Manager Systems Support Engineer jobs?

Cities near Bethesda, MD with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Bethesda, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $95,484 per year, or $45.9 per hour.

Cryptographic Support Systems Engineer

Peraton

Linthicum, MD

$176K - $282K/yr

Full-time

PTO

Re-posted 13 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services

Job description

Responsibilities

Peraton is hiring a Cryptographic Support Systems Engineer to join our Cyber Mission business unit in Linthicum, MD. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location.

As a Cryptographic Support Systems Engineer you will support the Program Management Office (PMO) overseeing a large multi-organizational software development project. You will provide general systems engineering support including requirements definition, documentation, and integration support in the oversight of this ongoing development effort as well as providing support to the testing team validating the development work. #MDFSP #AJCM

Qualifications

Individual Capabilities/Experience Required:

  • A Bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, or a related discipline and at least 15 years of systems engineering experience. A Master's or PhD Degree may be substituted for two years of experience. Note: A High School Diploma or GED plus 19 years of systems engineering experience would also be acceptable.
  • Experience configuring and developing tests for automated testing in a DevOps platform and Continuous Integration/Continuous Delivery pipeline
  • Position requires an active TS/SCI clearance with polygraph
    • Position requires that the candidate's last polygraph is <10 years old

 Individual Capabilities/Experience Desired:

  • Strong oral, written and interpersonal communications skills.
  • Ability to work within a team setting to complete assigned tasks within expected schedule to complete.
  • Flexible/easily adaptable within a dynamic work environment that may require surge efforts.
  • Analysis of design and implementation alternatives, tradeoffs, and recommendations.
  • Analysis of functional, system, and non-functional requirements, data flows, and dependencies
  • Architecture experience (DoDAF).
  • Defining, developing, and documenting operational support concepts leading to development and implementation of requirements, specifications, and design plans.
  • Prior experience as a Release Train Engineer (RTE)/Product Owner/Scrum Master on an agile/scrum team

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$176,000 - $282,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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