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Century Golf Partners Management LLC

The General Manager serves as the strategic and cultural leader of the Club, responsible for delivering an exceptional member experience, fostering a vibrant community, and ensuring operational and financial excellence. This role blends business leadership with a visible, hands‑on presence across the Club, acting as a community ambassador, mentor, and golf‑focused leader who strengthens relationships, elevates service standards, and champions the Club’s mission. The General Manager builds a welcoming environment where members feel known, staff feel supported, and the Club thrives as a hub for golf, social connection, and community engagement.

ESSENTIAL RESPONSIBILITIES

Community Leadership & Member Engagement

• Serve as the Club’s primary ambassador, maintaining a highly visible presence across the golf course, clubhouse, practice facilities, and events.
• Build strong, authentic relationships with members, guests, and community partners.
• Foster a culture of hospitality, inclusion, and belonging that reflects the Club’s values.
• Lead member communication with clarity, transparency, and warmth.
• Represent the Club at community events, golf associations, and industry gatherings.
• Serves as liaison with civic organizations to maintain cordial community relations.

Operational & Financial Management

• Oversee all Club operations, including golf, food & beverage, agronomy, facilities, events, and member services.
• Develop and manage annual budgets, financial forecasts, and capital plans.
• Ensure operational efficiency, cost control, and long‑term financial sustainability.
• Maintain compliance with all regulatory, safety, and industry standards.
• Lead continuous improvement initiatives to elevate service, quality, and member satisfaction.
• Implementing and monitoring the budget, monitoring the quality of the golf club’s products and services, and ensuring maximum value of services to customers and/or members.
• Securing and protecting the golf club’s assets, including facilities and equipment.
• Monitors operation of golf program, including teaching, scheduling, tournaments, locker rooms, driving range, cart rentals, and pro shop facility.
• department managers to develop short- and long-term plans and programs with supporting budget requests and financial estimates for each department and the golf club as a whole. Presents proposals to the employer for approval.

Team Leadership & Development

• Recruit, train, and mentor a high‑performing team across all departments.
• Cultivate a positive, collaborative workplace culture built on respect, accountability, and professional growth.
• Provide coaching and development opportunities for emerging leaders.
• Set clear performance expectations and conduct regular evaluations.
• Ensures that sound relationships are maintained between team members and customers and/or members, and that proper consideration is given to customer and/or member complaints and suggestions.
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Strategic Planning & Club Advancement

• Partner with the Board of Directors/Ownership to develop and execute long‑term strategic plans.
• Lead capital improvement projects and facility enhancements.
• Identify opportunities to strengthen the Club’s brand, reputation, and competitive position.
• Drive innovation in programming, member engagement, and operational practices.
• Maintaining positive and productive relationships between the members and its Board of Directors, guests, employees, community, government and industry.
• Coordinating and administering the golf club’s policies as defined by its Board of directors. Guiding and assisting the Board of Directors in the development of the club’s long- and short-range objectives, goals, policies and programs.
• Developing operating policies and procedures and delegating goals to department managers.
• Directs upkeep and repair of all facility buildings. Assists and advises employer with long-range plans for improvements to the facility.
• Defines, recommends and controls operating and financial objectives; works with develops, maintains and administers strategic long-range and annual organizational and business plans.
• Coordinates, as appropriate, facility inter- and intra-committee activities.