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Manager Strategy & Operations Jobs in Massachusetts

As a Strategy & Execution Manager, you will operate as a key extension of the VP of North America ... From internal operations to external customer-facing initiatives, you will play a central role in ...

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Manager Strategy Operations information

How does a Manager Strategy & Operations typically collaborate with cross-functional teams to drive organizational initiatives?

A Manager Strategy & Operations works closely with various departments such as finance, marketing, product, and human resources to align company-wide initiatives with strategic goals. They often lead or facilitate cross-functional meetings, ensuring clear communication and coordination among stakeholders. By analyzing data and operational processes, they identify opportunities for improvement and help teams implement best practices. This role requires balancing strategic planning with hands-on operational support, making collaboration and strong relationship-building skills essential for success.

What are the key skills and qualifications needed to thrive as a Manager Strategy & Operations, and why are they important?

To thrive as a Manager Strategy & Operations, you need strong analytical abilities, business acumen, project management expertise, and typically a bachelor's or master's degree in business or a related field. Familiarity with data analysis tools (like Excel, Tableau), project management software (such as Asana or Jira), and often certifications like PMP or Six Sigma are valuable. Exceptional communication, leadership, and problem-solving skills set top performers apart in this role. These skills are crucial for driving strategic initiatives, optimizing processes, and ensuring cross-functional alignment for organizational success.

How much do manager strategy & operations make in the US?

Managers in Strategy & Operations roles in the US typically earn a median annual salary of around $100,000 to $130,000, with variations based on experience, industry, and location. Senior or specialized managers can earn higher, often exceeding $150,000, especially with bonuses and benefits included.

What is the difference between Manager Strategy & Operations vs Business Analyst?

AspectManager Strategy & OperationsBusiness Analyst
Required CredentialsBachelor's degree, often MBA, experience in management or strategyBachelor's degree, often in business, finance, or related fields
Work EnvironmentStrategic planning, cross-department collaboration, leadershipData analysis, process improvement, reporting
Employer & Industry UsageCorporate strategy teams, management consulting, large enterprisesBusiness units, consulting firms, finance, and tech companies
Common Search & Comparison IntentUnderstanding strategic roles, career path, responsibilitiesAnalyzing business processes, data-driven decision making

The Manager Strategy & Operations focuses on high-level strategic planning, leadership, and cross-functional initiatives, while Business Analysts primarily analyze data, improve processes, and support decision-making. Both roles are essential in driving business success but differ in scope, responsibilities, and skill sets.

What is a Manager Strategy & Operations?

A Manager, Strategy & Operations is a professional responsible for developing and implementing business strategies to improve efficiency and drive organizational growth. They analyze data, streamline processes, and collaborate with cross-functional teams to ensure operational excellence. Their work often involves identifying business opportunities, managing projects, and supporting decision-making at the leadership level. This role typically requires strong analytical skills, business acumen, and the ability to manage multiple priorities in a fast-paced environment.
What are the most commonly searched types of Strategy & Operations jobs in Massachusetts? The most popular types of Strategy & Operations jobs in Massachusetts are:
What are popular job titles related to Manager Strategy & Operations jobs in Massachusetts? For Manager Strategy & Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Manager Strategy & Operations jobs in Massachusetts look for? The top searched job categories for Manager Strategy & Operations jobs in Massachusetts are:
Infographic showing various Manager Strategy & Operations job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director of Technology Strategy & Operations

Jewish Family and Children's Service

Waltham, MA • On-site

$145K - $170K/yr

Full-time

Re-posted 8 days ago


Job description

Come put your technology and leadership skills to work in an organization that is improving the lives of more than 15,000 people of all faiths and backgrounds, in a newly created role which reports directly to the CEO.
The Director of Technology Strategy & Operations will blend strategic leadership and innovation with hands-on work, while partnering with leaders across JF&CS. Your goal will be to design, implement and support technology solutions that enhance staff productivity, improve program operations, and ensure effective use of data.
One key component of this role is to oversee, develop and evolve the agency's enterprise-wide case management system that is built on the Salesforce platform, and that both supports our operations and enables us to measure our impact. This tool is foundational to 200 users across the agency, who rely on its data, reports, dashboards, add-ons and integrations.
The Director will also leverage AI and other tools to enhance automation, decision-making, and service delivery across JF&CS, and will deliver technology training to encourage our staff's technical acumen and effectiveness. They'll oversee our IT manager and our MSP, who are responsible for our IT infrastructure, user support, and security. And they'll manage vendor relationships and create and enforce policies to ensure that our technology is secure, compliant, and reliable.
The Director will engage in hands-on system design and development while also managing a team of 5, including an IT Manager, a Help Desk Technician, two Salesforce Administrators, and our Manager of Evaluation & Impact.
Beyond the technology leadership role, the Director will participate in broad-based executive-level planning on a wide range of strategic and operational issues.
This is a full‑time position with a hybrid schedule, requiring a minimum of 3 to 4 days per week of in‑person work.
Please note: Rooted in Jewish values, JF&CS is an inclusive organization serving people of all backgrounds. Our diverse staff-including our executive team-intentionally reflects a wide range of faiths and perspectives.
Qualifications and Skills:
We are seeking an experienced technology leader who combines strategic thinking with practical execution.The ideal candidate will bring strong partnership skills, hands-on resourcefulness, and the ability to translate between technical possibilities and the real-world demands of service delivery. Ideal qualifications include:
  • 10+ years of progressively responsible technology leadership experience
  • A track record of working closely with non-technical stakeholders to design and deliver practical, usable solutions
  • Experience evaluating, implementing and managing enterprise-wide systems,; Salesforce experience is preferred
  • Insight, experience, and resourcefulness in using technical tools and AI to meet organizational needs and manage data
  • Ability to oversee internal IT infrastructure and MSP
  • Demonstrated success leading teams and developing staff skills and motivation
  • Skilled at budget management, vendor management, and financial decision-making
  • Strong interpersonal and communication skills, with the ability to build trust and align disparate teams toward shared goals
  • Ability to interact at an executive level with vendors, board members, and other external stakeholders
  • A genuine commitment to JF&CS's human services mission

Please note that a cover letter is required. Applications submitted without a cover letter will not be considered.
ABOUT JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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