Position Summary The Store Operations Lead is a key operational role responsible for ensuring consistent execution of store operations that support a seamless customer experience and strong business performance. This position plays a critical role in validating daytoday operational work and maintaining accuracy, compliance, and operational standards across the store.
The role is primarily executionfocused, with accountability for standardized operational work, inventory integrity, and adherence to established processes. Through consistent application of Standard Work across warehouse coordination, pricing accuracy, and operational reporting, the Store Operations Lead supports brand standards, operational efficiency, and sales performance through reliable, highquality execution and service excellence.Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Process and manage cash handling, complex transactions, and postsale order activities with accuracy and integrity; serve as Manager on Duty when assigned, handling discounts, escalations, and system overridesin accordance withpolicy.
Maintainaccurateinventory by performing receiving, storage, cycle counts, and product transfers; execute customer order fulfillment activities, including pickup and delivery processes, to ensure accuracy and timeliness.
Perform daily operational reporting across operations, warehouse, and labeling functions toidentifyerrors, track performance, and support corrective action through execution validation, efficiency, and compliance
Perform daily operational reporting across operations, warehouse, and labeling functions toidentifyerrors, track performance, and support corrective action through execution validation, efficiency, and compliance.
Qualifications
Education/Experience:High School Diploma or GED equivalentrequired. Minimum3 years of retail experience in a direct customer interactive environment.High volume experience is preferred.Equivalentcombination of education and experience will be considered.
Computer Skills:To perform this job successfully, an individual must have experience in Microsoft Office programs.Experience with operational reporting tools (e.g., Tableau) is preferred.
Certificates and Licenses:Nonerequired
Supervisory Responsibilities: This position will not have any supervisory responsibilities.
Position Hiring RangeThe hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.
Compensation: $21.00 - $27.25
Overtime pay is available for eligible, non-exempt Team Members.Reimbursement for expenses as required by applicable law and Company policy.Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.
Additional available benefits upon meeting eligibility requirements include:
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)
For more details, please visit our website at: Careers (livingspaces.com)
Equal Opportunity Employer
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
E-Verify
Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
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