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Manager Servicenow Development Jobs (NOW HIRING)

Kanak Elite Services Inc

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

... in ServiceNow development. Experience with large scale implementations. Work across functional teams. Must have 5-7 years Incident and problem change, knowledge management, and configuration ...

RecruitTalent LLC.

ServiceNow Developer

Riverside, CA · Remote

$55 - $65/hr

Minimum of 5 years of relevant ServiceNow development experience. * Certified Application Developer (CAD) certification. * ITOM, ITAM, or CMDB Implementation certification. * Strong knowledge of ...

Prophecy Technologies

ServiceNow Developer

San Antonio, TX · On-site

$48.75 - $67/hr

... management. * Deliver assigned development stories and sprint tasks within Agile frameworks ... Ensure adherence to ServiceNow best practices, platform governance, and coding standards . Required ...

RecruitTalent LLC.

ServiceNow Developer

Redmond, OR · On-site

$60 - $70/hr

... development and implementation. The ideal candidate will have at least 5 years of relevant ... Perform system maintenance, user administration, and configuration management. * Ensure platform ...

Kanak Elite Services Inc

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

... development (forms, workflows, business rules, client scripts, UI policies). • Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management ...

Sidram Technologies

ServiceNow Developer

San Francisco, CA · On-site

$63.50 - $87.50/hr

Ensure adherence to ServiceNow development best practices and governance * Support platform upgrades, patches, and release management * Required Skills & Qualifications: * 5+ years of hands-on ...

RecruitTalent LLC.

ServiceNow Developer

Detroit, MI · Remote

$55.25 - $76/hr

Minimum of 5 years of relevant ServiceNow development experience. * Certified Application Developer (CAD) certification. * ITSM, ITAM, or CMDB implementation certification. * Strong knowledge of ...

Orbotech

Sr. Manager - ServiceNow Team

Ann Arbor, MI · Hybrid

Conduct performance reviews, set goals, and create individual development plans * Foster a ... Manage vendor relationships and coordinate with ServiceNow support when needed * Develop and ...

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Manager Servicenow Development information

What is the difference between Manager Servicenow Development vs Servicenow Developer?

AspectManager Servicenow DevelopmentServicenow Developer
CertificationsITIL, ServiceNow certifications, leadership trainingServiceNow Certified System Administrator, Developer certifications
Work EnvironmentTeam leadership, project management, strategic planningTechnical development, coding, configuration
ResponsibilitiesOverseeing development teams, project delivery, stakeholder communicationBuilding and customizing ServiceNow applications, scripting

The main difference is that a Manager Servicenow Development focuses on leading teams, managing projects, and strategic oversight, while a Servicenow Developer concentrates on technical development, coding, and system customization. Both roles require ServiceNow certifications, but their daily tasks and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Manager ServiceNow Development, and why are they important?

To thrive as a Manager ServiceNow Development, you need in-depth knowledge of ServiceNow architecture, IT service management (ITSM) principles, and experience in software development, typically backed by a degree in computer science or a related field. Familiarity with ServiceNow modules, scripting languages (like JavaScript), and certifications such as ServiceNow Certified System Administrator or Developer are highly valued. Strong leadership, project management, and communication skills are essential for guiding teams and collaborating with stakeholders. These skills ensure seamless platform delivery, effective team performance, and alignment with business objectives.

What are Manager ServiceNow Development roles and responsibilities?

A Manager of ServiceNow Development oversees the design, development, and implementation of ServiceNow solutions within an organization. They lead a team of ServiceNow developers and administrators, ensuring that projects meet business requirements and follow best practices. Key responsibilities include managing project timelines, collaborating with stakeholders, maintaining platform governance, and ensuring ongoing support and optimization of ServiceNow applications. Additionally, they are responsible for mentoring team members and staying updated on ServiceNow platform enhancements.

What are some common challenges faced by a Manager of ServiceNow Development, and how can they be addressed?

A Manager of ServiceNow Development often encounters challenges such as balancing project deadlines with quality assurance, managing a diverse team with varying skill sets, and ensuring that ServiceNow configurations align with organizational needs. To address these, it's important to establish clear communication channels, set realistic timelines, and provide ongoing training for team members. Additionally, collaborating closely with stakeholders across IT and business units helps ensure that the solutions developed meet both technical and business requirements.
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Manager Servicenow Development jobs near you
Infographic showing various Manager Servicenow Development job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Platform Success Manager - ServiceNow

Platform Success Manager - ServiceNow

AHEAD

Chicago, IL

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

This critical position oversees a book of clients within our Accelerate Services offerings. The main responsibilities of the role are to help customers define their ServiceNow strategy and guide the delivery team to achieve expected outcomes. A successful candidate should have the ability to establish and maintain excellent client relationships, ensure that the delivery of services is aligned to clients intended business outcomes, provide leadership and guidance of delivery resources, and maintain engagement profitability. This is a dynamic role where the skillset requires a strong understanding of the ServiceNow platform and ecosystem.
Responsibilities
  • Interfaces with customer executive sponsor to create their platform roadmap and shape demand for enterprise consumption.
  • Establishes regular cadence with clients to maintain product roadmap and ensure alignment to expected outcomes.
  • Maintain strong relationships and ensure highest level of customer satisfaction.
  • Serve as primary point of contact and escalation point to address client concerns.
  • Play a major role in client kickoff and onboarding process for each new assigned client.
  • Effectively articulate business cases and problem statements to technical delivery teams.
  • Participate in the staffing and recruiting efforts for additional delivery team resources.
  • Day-to-day team resource engagement/direction to ensure continual progress on client projects.
  • Monitor KPIs to ensure team production and client profitability.
  • Maintain in-depth product knowledge of the ServiceNow platform.
  • Participate in industry events as needed.
  • Participate in marketing events as needed.
  • Develop and build relationships with other AHEAD sales, pre-sales, and delivery team members.
  • Identify opportunities to upsell/cross-sell additional CDI products and services.
Qualifications
  • 5+ years of ServiceNow experience in overseeing platform deployments and support.
  • 3+ years of experience leading teams in dotted line or direct organizational structure.
  • Strong understanding of the ServiceNow platform capabilities and available integrations.
  • Previous experience as a ServiceNow platform owner a plus.
  • Certified System Administrator and/or Certified Implementation Specialist preferred.
The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.

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