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Manager Service Virtualization Jobs in Chicago, IL

WEBIT Services

T3 Service Desk Engineer

Naperville, IL · On-site

$85K - $110K/yr

Virtualization: VMware & Hyper-V * Backup systems and Storage * Network and Security (Firewall ... Collaborate with project teams to design, implement, and manage IT projects for clients.

The Hartford

Sr Analyst SDET

Chicago, IL · On-site

... Service virtualization, Enterprise data and data quality assurance in addition to helping the ... Develop automated Test Data Management capabilities across the program ecosystem. Provide solutions ...

ITRegulators, Inc.

IT Support Specialist

Bolingbrook, IL · On-site

$60K - $90K/yr

ITRegulators, Inc. is a premier Managed Service Provider (MSP) and strategic technology partner. We ... Cloud & Virtualization: Strong administration skills in Microsoft 365 (Exchange Online, SharePoint ...

Trace3

Account Manager I

Chicago, IL · On-site

... security, virtualization, backup, networking, innovation, cloud and data intelligence services ... The Account Manager I, Midwest will be involved in the entire sales cycle, including leading ...

TRG

Network Support Engineer

Niles, IL · On-site

... services. * Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records. * Server Virtualization and Cloud:

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

$125K/yr

Concordia Wireless is a privately held full-service engineering and telecom infrastructure ... Cisco ASRrouters for high-throughput edge routing and Catalyst switches Virtualization:

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

... network services. * Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records. Server Virtualization and Cloud:

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

... network services. * Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records. Server Virtualization and Cloud:

Impact Networking

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

That approach helped us grow from a small office technology company into a national managed ... VMWare, Hyper-V and other virtualization technologies * Azure and other cloud solutions * Microsoft ...

Robert Half

Systems Engineer

Glenview, IL · On-site

$55 - $65/hr

... can manage core Microsoft, virtualization, and cloud technologies while maintaining stability ... services by handling IaaS resources, hybrid connectivity, identity integration, backup operations ...

SDI Presence

Systems Administrator

Chicago, IL · On-site

$93K - $114K/yr

... managed services, consulting and advisory solutions, work and asset management solutions, and ... VMware experience a plus (vCenter, vSphere, application virtualization, desktop virtualization ...

SDI Presence

Systems Administrator

Chicago, IL · On-site

$93K - $114K/yr

... managed services, consulting and advisory solutions, work and asset management solutions, and ... VMware experience a plus (vCenter, vSphere, application virtualization, desktop virtualization ...

Concordia Group

IT Manager

Carol Stream, IL · On-site

$125K/yr

Description Concordia Wireless is a privately held full-service engineering and telecom ... Cisco ASR routers for high-throughput edge routing and Catalyst switches Virtualization:

Concordia Group

IT Manager

Carol Stream, IL · Hybrid

Concordia Wireless is a privately held full-service engineering and telecom infrastructure ... Cisco ASR routers for high-throughput edge routing and Catalyst switches Virtualization:

Deloitte

Radiant Logic Engineer

Chicago, IL · On-site

Through powerful solutions and managed services that simplify complexity, we enable our clients to ... Work You'll Do Implement and support RadiantOne Virtual Directory Server Virtualize, correlate, and ...

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All JobsService Virtualization JobsManager Service Virtualization JobsManager Service Virtualization Jobs in Chicago, IL

Manager Service Virtualization information

What is a Manager Service Virtualization?

A Manager Service Virtualization oversees the implementation and management of service virtualization tools and processes within an organization. Service virtualization is the practice of simulating the behavior of components in complex applications, enabling teams to test and develop software even when certain parts are unavailable or incomplete. The manager leads teams that design, deploy, and maintain these virtual services, ensuring efficient and reliable software delivery. They also coordinate with other IT and business units to optimize development workflows and reduce bottlenecks.

What are the key skills and qualifications needed to thrive as a Manager Service Virtualization, and why are they important?

To thrive as a Manager Service Virtualization, you need expertise in service virtualization concepts, strong project management abilities, and a background in software development or IT, often supported by a relevant degree. Familiarity with tools like CA Service Virtualization, Parasoft Virtualize, or IBM Rational Test Virtualization Server, and certifications in service virtualization or DevOps practices are typically required. Strong leadership, communication, and problem-solving skills help you manage teams and collaborate across departments effectively. These skills ensure successful implementation of virtualization solutions, streamlined testing processes, and the delivery of high-quality software products.

How does a Manager Service Virtualization typically collaborate with development and QA teams to streamline testing processes?

A Manager Service Virtualization works closely with both development and QA teams to implement and optimize virtual services that simulate dependent systems. This enables teams to test applications earlier and more thoroughly, even when some components are unavailable or unstable. The manager often facilitates communication between teams, ensures that virtual assets are maintained and updated, and helps integrate service virtualization tools into the CI/CD pipeline. Effective collaboration reduces bottlenecks, accelerates release cycles, and improves software quality.

What is the difference between Manager Service Virtualization vs Service Virtualization Engineer?

AspectManager Service VirtualizationService Virtualization Engineer
CredentialsTypically requires managerial experience, certifications like ISTQB, or related technical certificationsRequires technical certifications, experience with virtualization tools, and scripting skills
Work EnvironmentLeads teams, manages projects, oversees implementation in enterprise settingsFocuses on designing, developing, and maintaining virtualization solutions
Employer & Industry UsageUsed in large IT organizations, banking, insurance, and telecom sectorsCommon in software testing, QA, and development teams within similar industries

The main difference is that the Manager Service Virtualization oversees teams and projects, focusing on strategic implementation, while the Service Virtualization Engineer is hands-on, developing and maintaining virtualization solutions. Both roles are essential in ensuring seamless testing and integration processes in enterprise environments.

What are the most commonly searched types of Service Virtualization jobs in Chicago, IL? The most popular types of Service Virtualization jobs in Chicago, IL are:
What are popular job titles related to Manager Service Virtualization jobs in Chicago, IL? For Manager Service Virtualization jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Manager Service Virtualization jobs in Chicago, IL look for? The top searched job categories for Manager Service Virtualization jobs in Chicago, IL are:
Manager Service Virtualization jobs near you
Infographic showing various Manager Service Virtualization job openings in Chicago, IL as of July 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 100% In-person job distribution.

T3 Service Desk Engineer

WEBIT Services

Naperville, IL • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Job Summary:
WEBIT Services is building a Candidate Pipeline for the Tier 3 Service Desk Engineer Position. Please apply to be considered when the position opens.
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within our service desk team. You will handle complex technical issues, provide expert guidance, and collaborate with other IT professionals to ensure the delivery of superior IT services. Your role will involve troubleshooting advanced issues, mentoring junior staff, and participating in project work.
Key Responsibilities:
  • Advanced Technical Support: Resolve complex technical issues escalated from Tier 1 and Tier 2 support, ensuring timely and effective resolution, including but not limited to:
    • Virtualization: VMware & Hyper-V
    • Backup systems and Storage
    • Network and Security (Firewall Systems, Router and Switches etc.)
    • Active Directory and O365 Administration
  • System Administration: Perform advanced system administration tasks, including server management, network configuration, and security implementations on Windows Servers 2008-2022 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365)
  • Project Participation: Collaborate with project teams to design, implement, and manage IT projects for clients.
  • Mentorship and Training: Provide guidance and training to Tier 1 and Tier 2 support staff, fostering a culture of continuous learning and improvement.
  • Client Interaction: Communicate effectively with clients to understand their technical needs, provide updates, and ensure satisfaction with services rendered.
  • Documentation: Maintain detailed and accurate documentation of technical solutions, procedures, and client interactions.
  • Proactive Maintenance: Conduct regular system audits, performance tuning, and preventive maintenance to ensure optimal system performance and reliability.
  • Incident Management: Lead the response to major incidents, including identification, resolution, and post-incident review to prevent recurrence.
  • Security: Implement and manage security measures to protect client data and systems from threats and vulnerabilities.

Qualifications:
• Experience in a technical support role, with at least 2 years in a Tier 3 or senior support capacity.
• Certifications: Relevant industry certifications such as MCSE, CCNA, ITIL, or similar are highly desirable.
• Technical Skills: Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex technical issues independently.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Customer Service: Strong commitment to providing exceptional customer service and maintaining client relationships.
• Team Player: Ability to work collaboratively within a team environment and share knowledge effectively.
Requirements
  • Experience in a technical support role, with at least 2 years in a Tier 3 or senior support capacity.
  • Certifications: Relevant industry certifications such as MCSE, CCNA, ITIL, or similar are highly desirable.
  • Technical Skills: Proficient in Windows and Linux server administration, networking (LAN/WAN), virtualization (VMware, Hyper-V), cloud services (AWS, Azure), and security best practices.
  • Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex technical issues independently.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Customer Service: Strong commitment to providing exceptional customer service and maintaining client relationships.
  • Team Player: Ability to work collaboratively within a team environment and share knowledge effectively.

Benefits
Benefits:
  • Company-paid Day-1 Health Insurance for employee
  • Company-paid AD&D Insurance
  • Company-paid LTD & STD Insurance
  • Unlimited PTO
  • Employee Assistance Program
  • Dental Insurance
  • Vision Insurance
  • 401k
  • Life Insurance

Additional Information:
  • Position Type: Full time, salaried
  • Salary Range: $85,000 - $110,000/yr
  • Unlimited PTO Eligibility: After 90 days
  • Employee Ownership Eligible after 1 year of service

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