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Manager Remote Customer Service Rep Jobs in Gurnee, IL

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Manage an established book of business through consistent pipeline discipline, account planning ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Manage an established book of business through consistent pipeline discipline, account planning ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Manage an established book of business through consistent pipeline discipline, account planning ...

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All JobsCustomer Service Rep JobsManager Remote Customer Service Rep JobsManager Remote Customer Service Rep Jobs in Gurnee, IL

Manager Remote Customer Service Rep information

See Gurnee, IL salary details

$23.5K

$55.7K

$96.9K

How much do manager remote customer service rep jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager remote customer service rep in Gurnee, IL is $55,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,200.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

What are the most commonly searched types of Remote Customer Service Rep jobs in Gurnee, IL?

The most popular types of Remote Customer Service Rep jobs in Gurnee, IL are:

What are popular job titles related to Manager Remote Customer Service Rep jobs in Gurnee, IL?

For Manager Remote Customer Service Rep jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Manager Remote Customer Service Rep jobs in Gurnee, IL look for?

The top searched job categories for Manager Remote Customer Service Rep jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Manager Remote Customer Service Rep jobs?

Cities near Gurnee, IL with the most Manager Remote Customer Service Rep job openings:

Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in Gurnee, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,668 per year, or $26.8 per hour.

Customer Service Representative

Addison Group

Buffalo Grove, IL • Remote

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $22.00 - $25.00 / Hourly based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams.

Job Description:

The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.

Key Responsibilities:

  • Provide professional and positive support during all customer and team interactions.
  • Enter, track, and confirm orders accurately; communicate updates as needed.
  • Respond to inquiries related to products, pricing, and availability.
  • Research and resolve order or service-related issues promptly.
  • Maintain strong knowledge of systems, inventory control, and order processing.
  • Process returns, credits, and adjustments as necessary.
  • Support sales teams and build lasting customer relationships.
  • Collaborate closely with internal departments, including warehouse staff.

Qualifications:

  • Minimum 3 years Custer Service and order entry experience within manufacturing
  • Full cycle customer service includes order entry to final delivery.
  • Strong technical skills, CRM experience (SAP preferred)
  • Able to work onsite everyday and two days remote after training
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.

Additional Details:

  • Friendly and collaborative team with plenty of training
  • Small CSR team, everyone pitches in and supports the daily tasks.
  • Need to be flexible and proactive in nature.
  • Requires strong multitasking skills, adaptability, and a customer-first approach.

Perks:

  • Remote work after training
  • Newly remodeled office space
  • Excellent benefits and PTO
  • Great work/life balance
  • Professional growth and development opportunities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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