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Manager Remote Banking Operations Jobs in Illinois

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

... Bank of America work, create, collaborate, and learn in order to deliver exceptional brand ... Our AI-powered content operations platform, with industry leading digital asset management (DAM ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

$105K - $140K/yr

... Bank of America work, create, collaborate, and learn in order to deliver exceptional brand ... Our AI-powered content operations platform, with industry leading digital asset management (DAM ...

Danaher

Pricing Manager - Remote

Chicago, IL · On-site +1

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing ... This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring ...

Danaher

Pricing Manager - Remote

Chicago, IL · On-site +1

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing ... This role serves as a critical partner to Sales, Finance, Legal, and Operations by ensuring ...

FormativGroup

Engineering Manager - Remote

Chicago, IL · Remote

This is a hands-on Engineering Manager role for an experienced technical lead who wants to step ... Reduce operational toil through automation while applying appropriate security guardrails, blast ...

Koniag, Inc.

ICAM Enablement Manager (REMOTE)

IL · On-site +1

The position is remote. We offer competitive compensation and an extraordinary benefits package ... Experience collaborating with cross-functional teams including security, IT operations, and ...

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All JobsBanking Operations JobsManager Remote Banking Operations JobsManager Remote Banking Operations Jobs in Illinois

Manager Remote Banking Operations information

What is the difference between Manager Remote Banking Operations vs Customer Service Manager?

AspectManager Remote Banking OperationsCustomer Service Manager
CredentialsBanking certifications, management experienceCustomer service certifications, leadership skills
Work EnvironmentRemote banking teams, financial institutionsCall centers, retail banking branches
Industry UsageFinancial services, banking sectorBanking, retail, and service industries
Search IntentManaging remote banking operations, financial workflowsCustomer satisfaction, team leadership

The Manager Remote Banking Operations primarily oversees remote banking functions, ensuring smooth financial transactions and compliance within banking institutions. In contrast, a Customer Service Manager focuses on managing customer interactions and satisfaction, often within retail banking or service environments. While both roles require leadership and industry knowledge, the Manager Remote Banking Operations emphasizes operational efficiency in remote settings, whereas the Customer Service Manager concentrates on customer experience and support.

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The most popular types of Remote Banking Operations jobs in Illinois are:

What are popular job titles related to Manager Remote Banking Operations jobs in Illinois?

For Manager Remote Banking Operations jobs in Illinois, the most frequently searched job titles are:

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What cities in Illinois are hiring for Manager Remote Banking Operations jobs?

Cities in Illinois with the most Manager Remote Banking Operations job openings:

Manager Remote Banking Operations jobs near you

Corporate Trust Relationship Manager III (Remote)

Agility 360

Chicago, IL • On-site, Remote

Full-time, Contractor

Re-posted 9 days ago

Job description

Corporate Trust Relationship Manager III (Remote)
Agility 360 is seeking a Corporate Trust Relationship Manager III to manage a portfolio of Public Finance Corporate Trust clients while ensuring exceptional client service, operational excellence, compliance oversight, and relationship growth. This role serves as a key liaison between clients, business development officers, and internal teams, overseeing trustee, paying agent, escrow, custodial safekeeping, and other corporate trust services. The ideal candidate will combine strong relationship management, leadership, banking operations, and regulatory expertise to drive client satisfaction, operational efficiency, and business growth.
ESSENTIAL JOB FUNCTIONS
  • Manage a portfolio of Public Finance Corporate Trust clients requiring Trustee, Paying Agent, Escrow, custodial safekeeping, and related corporate trust services.
  • Oversee day-to-day client operations, service delivery, and reporting in partnership with client service associates.
  • Monitor and respond to client inquiries while ensuring timely resolution of service-related issues.
  • Coordinate debt service bond payments and ensure accurate execution of trustee and paying agent responsibilities.
  • Monitor portfolio compliance requirements and identify, escalate, and resolve non-routine operational issues.
  • Develop and maintain strong relationships with Public Finance Corporate Trust clients and key stakeholders.
  • Partner with Business Development Officers to support client retention, relationship expansion, and new business opportunities.
  • Review and approve new client relationships in accordance with account acceptance policies and procedures.
  • Build and maintain relationships with external intermediaries that support the Public Finance business.
  • Ensure clients receive accurate, timely, and required reporting and communication.
  • Respond to inquiries from clients, bondholders, attorneys, trustees, and other interested parties.
  • Identify operational challenges, business risks, and process improvement opportunities; implement solutions to enhance efficiency and controls.
  • Coordinate operational changes and process enhancements within the business unit.
  • Support achievement of revenue, new business, and expense management goals.
  • Lead, coach, train, and develop client service associates and other team members.
  • Participate in hiring, performance management, employee development, and annual review processes.
  • Drive product efficiency initiatives and lead business-related projects as needed.

EDUCATION / EXPERIENCE REQUIREMENTS
  • Bachelor's degree or equivalent combination of education and experience required.
  • Minimum of 8 years of experience in Corporate Trust, Public Finance, banking, or a related financial services field.
  • Previous leadership, supervisory, or team management experience required.
  • Advanced knowledge of Corporate Trust products and services, including Trustee, Paying Agent, Escrow, and custodial services.
  • Advanced knowledge of banking operations, including deposit operations, loan administration, treasury management, and commercial banking products.
  • Strong understanding of applicable regulatory requirements, legal compliance obligations, industry standards, and best practices.
  • Excellent verbal and written communication, client relationship management, and problem-solving skills.
  • Proven ability to manage complex client relationships and operational processes.

ADDITIONAL DETAILS
  • Location: Remote
  • Salary: Commensurate with experience.
  • Travel: Up to 25% travel may be required.
  • Industry: Banking / Corporate Trust / Public Finance
  • Employment Type: Contract to hire

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