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Manager Redpanda Jobs (NOW HIRING)

Letter AI

Customer Success Manager

Chicago, IL

Customer Success Manager Letter AI is the world's first unified revenue acceleration platform ... Our platform empowers sales teams at customers like Lenovo and Redpanda to ramp up faster with AI ...

Spear AI

Full-Stack Engineer

Washington, DC

State management (React Context, Zustand, Redux, etc.) Back-end (Essential) * Node.js * Python ... Experience with Kafka, RedPanda, or other streaming platforms is a plus DevOps * CI/CD (GitHub ...

Spear AI

Technical Integrator

Manassas, VA · On-site

Familiarity with modern message bus architectures (Redpanda, Kafka) in a defense context ... Clear growth path toward Technical Program Manager or Principal Integrator as the program scales.

Spear AI

Technical Integrator

Manassas, VA · On-site

Familiarity with modern message bus architectures (Redpanda, Kafka) in a defense context ... Clear growth path toward Technical Program Manager or Principal Integrator as the program scales.

Prophecy Technologies

AWS Databricks Data Engineer

Quincy, MA · On-site

$120.40K - $144.60K/yr

... manage unique cybersecurity data. Your primary goal will be to develop automation, analyses, and ... Proficiency in big data technologies such as Presto/Trino, Spark/Flink, Airflow/Prefect, RedPanda ...

Unisity, LLC

Software Engineer 2

Annapolis Junction, MD

$107.10K - $146.70K/yr

Experience with stream processing systems (Kafka, Redis Streams, AMQP, Redpanda Connect/Benthos) * Possession of excellent customer relations skills, including managing requirements for feature ...

Bright Vision Technologies

Kafka Platform Engineer

... Redpanda, AWS MSK, Azure Event Hubs) Qualifications : Required : • Bachelor's degree in Computer ... to managed Kafka services (AWS MSK, Azure Event Hubs Kafka API) • Familiarity with stream ...

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Manager Redpanda information

What is the difference between Manager Redpanda vs Data Engineer?

AspectManager RedpandaData Engineer
Primary FocusOversees Redpanda platform operations and team managementDesigns, builds, and maintains data pipelines and infrastructure
Required SkillsLeadership, Redpanda platform knowledge, project managementProgramming, data modeling, ETL processes
CertificationsRedpanda platform certifications, leadership certificationsData engineering certifications, cloud platform certifications
Work EnvironmentManagement, team coordination, platform oversightTechnical development, data infrastructure setup

The Manager Redpanda focuses on leading teams and managing Redpanda platform operations, while the Data Engineer concentrates on building and maintaining data systems. Both roles require technical knowledge, but the Manager Redpanda emphasizes leadership and platform management, whereas the Data Engineer is more hands-on with data infrastructure development.

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Manager Redpanda jobs near you

Customer Success Manager

Letter AI

Chicago, IL

Other

Posted 22 days ago

Job description

Customer Success Manager

Letter AI is the world's first unified revenue acceleration platform powered natively by generative AI. Our platform empowers sales teams at customers like Lenovo and Redpanda to ramp up faster with AI-powered training and coaching, instantly find and personalize collateral for customers, and engage their buyers with the industry's first AI Sales Room. We recently raised a $40M Series B led by Battery Ventures, with participation from existing investors including Y Combinator, Lightbank, Northwestern Mutual Future Ventures, Stage 2 Capital, and Formus. The round comes just four months after announcing our Series A, indicating a shift we're seeing in real time: revenue teams aren't asking for more content or tools. They're asking for better outcomes, and Letter AI is bringing those outcomes to life! We 10Xed our revenue last year and are looking for the best of the best in Chicago to join us on the adventure.

The Role

We are looking for an early Customer Success Manager to join our expanding Customer Success team. You will play a meaningful role in helping define how we support and engage our customers as we scale. In this role, you will own key aspects of the customer success journey and ensure both existing and new customers derive maximum value from our platform.

  • Own day-to-day customer relationships, serving as the primary point of contact and trusted partner for our clients
  • Deliver a high-touch, highly responsive customer experience, with frequent touchpoints and fast turnaround on customer needs
  • Onboard new customers and guide pilot customers through successful conversion and long-term adoption
  • Proactively monitor customer health and engagement, quickly identifying risks and taking action to ensure retention and success
  • Actively gather customer feedback and partner with the product team to continuously improve the customer experience
  • Build deep relationships with customers by understanding their goals, challenges, and definition of success
  • Collaborate closely with Sales and Marketing to support renewals, expansions, and upsell opportunities

Qualifications for the role include:

  • 3+ years of experience in customer success, account management, or a related field
  • Proven track record of managing customer relationships and driving customer success
  • Strong problem-solving skills and ability to think strategically about customer needs
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced startup environment and manage multiple priorities
  • Experience with customer success tools and platforms is a plus

As a part of the team at this early stage, you will not only receive a competitive salary and benefits, but also a meaningful equity stake in the company.

How We Operate

At Letter AI, we want you to be unapologetically you while operating with our core principles in mind:

  • Customer-obsessed: Make your customers unreasonably happy and everything else will fall into place
  • Ambitious yet practical: Set big goals, but stay grounded with disciplined execution and ruthless prioritization
  • Direct yet kind: Never hold back from speaking your mind, but do so in a way that is kind to your colleagues
  • Driven yet humble: Push for excellence and deliver fast, but keep your humility

Join us on this exciting journey to build the world's next generational sales tech company. We look forward to hearing from you!

Apply