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Manager Program Manager Jobs in Milford, DE (NOW HIRING)

The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and ...

The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and ...

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Manager Program Manager information

How does a manager program manager balance overseeing multiple projects while supporting their team's development?

Manager Program Managers often juggle several large-scale initiatives simultaneously, which requires strong organizational skills and effective delegation. They regularly meet with project leads to monitor progress, troubleshoot issues, and ensure alignment with organizational goals, while also providing mentorship and professional development opportunities for their teams. Striking a balance between delivering results and fostering team growth involves transparent communication, setting clear expectations, and empowering team members to take ownership of their work.

What is a program manager?

A Program Manager is a professional responsible for overseeing and coordinating multiple related projects within an organization to achieve strategic objectives. They manage the overall program, ensuring that individual projects align with business goals, stay on schedule, and meet budgetary requirements. Program Managers work closely with project managers, stakeholders, and executive leadership to address risks, allocate resources, and facilitate communication across teams.

What are the key skills and qualifications needed to thrive as a manager program manager?

To thrive as a Manager Program Manager, you need strong leadership, project management expertise, and a background in business or a related field, often supported by a bachelor's degree and PMP or similar certification. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as budgeting and reporting systems, is typically required. Excellent communication, strategic thinking, and stakeholder management are essential soft skills for overseeing complex programs and guiding teams. These competencies ensure effective program delivery, alignment with organizational goals, and the ability to navigate challenges across multiple projects.

What is the difference between Manager Program Manager vs Project Manager?

AspectManager Program ManagerProject Manager
CredentialsTypically requires a bachelor's degree, PMP or PgMP certification often preferredUsually requires a bachelor's degree, PMP certification common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in tech, finance, healthcare for large initiativesCommon across industries for specific project delivery

The main difference is that a Manager Program Manager oversees multiple related projects to achieve strategic goals, while a Project Manager focuses on managing a single project from start to finish. Program Managers have a broader scope, often coordinating teams and resources across projects, whereas Project Managers concentrate on delivering specific project outcomes on time and within budget.

What job categories do people searching Manager Program Manager jobs in Milford, DE look for? The top searched job categories for Manager Program Manager jobs in Milford, DE are:
What cities near Milford, DE are hiring for Manager Program Manager jobs? Cities near Milford, DE with the most Manager Program Manager job openings:
Infographic showing various Manager Program Manager job openings in Milford, DE as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lab Quality Program Manager

Bayhealth

Dover, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Bayhealth (Delaware) rating

7.3

Company rating: 7.3 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?
Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:
  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 75,233.60 - 116,604.80 YEARLY
General Summary:
The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and systems to monitor quality data and performance. Accountable to recommend, along with lab and pathology leadership, strategies to improve performance, safety and compliance. Must work closely with the PI department and ensure Bayhealth performance improvement standards are followed. Will attend applicable meetings and potentially present lab quality data results in various forums. Applies a combination of analytical, communication and reasoning skills to accurately and efficiently ensure that procedures adhere to safety and compliance rules and regulations.
Responsibilities:
1. Ensures compliance with all applicable regulatory and accreditation standards governing the Laboratory; for example, CAP, CMS, Joint Commission and AABB as well as any state/federal licensure. Serves as the department representative during all lab audits/inspections, assisting auditors with any inquiries and reporting findings to management.
2. Identifies and monitors Key Performance Indicators (KPI)s for the lab. Communicates with lab leadership and staff when targets are not achieved. Establishes the PI model to improve performance.
3. Works collaboratively with the technical supervisors to implement, maintain and regularly review quality control programs. Identifies and resolves technical problems ensuring appropriate remedial action is taken and documented whenever test systems deviate from established performance specifications.
4. Works collaboratively with the applicable technical supervisors to create, monitor and maintain relevant IQCP documents.
5. Tracks competencies for all applicable laboratory staff as well as staff performing Point-of-care testing. Works with the technical supervisors to devise streamlined competency documents for staff and holds accountability for the competency assessment program overall.
6. Presents quality metrics to leadership monthly and to the PI council, etc. Compiles a CAP-compliant year-end summary of the overall quality management of the laboratories to be reviewed and approved by the Medical Director.
7. Serves on relevant laboratory and organizational committees and work groups including the Performance Improvement Committee. Pursues knowledge of current and future advances in medical technology and applies to the laboratory. Remains aware of developments in the quality field by reading current technical literature, maintaining memberships in professional organizations and/or attending technical industry conferences/meetings.
8. All other duties as assigned within the scope and range of job responsibilities
Required Education, Credential(s) and Experience:
  • Education: Bachelor Degree Medical Technology Or a Bachelor's Degree in Health Sciences, Chemistry, or Biology.
  • Credential(s): Certified Medical Technologist/Technician Or: MT, MLS, CLS, or MLT
  • Experience: Required: Four years' experience in laboratory medicine, and one year supervisory experience, such as a charge technologist or Lead Tech

Preferred Education, Credential(s) and Experience:
  • Education: Master Degree Business, Master Degree Related field
  • Credential(s): Six Sigma Lean Green Belt Certified
  • Experience: Preferred: Previous Quality Assurance experience

To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

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