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Manager Pos Technical Support Jobs in Washington

STAHL

Technical Support Manager

Washington, DC · On-site

Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New ...

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Manage, track, and resolve tickets within service level agreement thresholds, escalating as needed

DANE, LLC

Technical Support Specialist

Chantilly, VA · On-site

They are seeking a Technical Support Specialist to provide Account Management Services for the Department of State, including account oversight and tier 1 technical support for mobile and laptop ...

STAHL

Senior Technical Support Manager

Washington, DC · On-site

$128K - $177K/yr

Senior Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New ...

INSPYR Solutions

Technical Support Tech

Arlington, VA · On-site

$24/hr

Title: Technical Support Tech I Location: Sterling, VA Shift: Night shift 9pm-7am EST Pay Scale ... Ability to manage multiple requests in a fast-paced environment About INSPYR Solutions Technology ...

Jobgether

Senior Manager, Technical Support

Washington, DC · On-site

$128K - $176K/yr

Senior Manager, Technical Support Lead the evolution of a global technical support organization supporting enterprise customers through innovative technology, data-driven processes, and AI-powered ...

New

Casepoint

Technical Support Engineer

Washington, DC · On-site

$95K - $115K/yr

The Technical Support Engineer (TSE) serves as a key player within Casepoint's US technical Support ... Manage, track, and resolve tickets within service level agreement thresholds, escalating as needed

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Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Washington? The most popular types of Pos Technical Support jobs in Washington are:
Manager Pos Technical Support jobs near you

Technical Support Manager

Stahl Companies

Washington, DC

Contractor

Re-posted 8 days ago

Job description

Description
Technical Support Manager

WHO WE ARE:

STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups.
STAHL advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs.
STAHL Companies advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem.
The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government.
We are seeking a skilled and experienced Technical Support Manager to join our team!

We are seeking a highly skilled Technical Support Manager with a strong engineering background to support Navy and Department of Defense (DoD) programs. The successful candidate will bring extensive expertise in electric power systems, control systems, and advanced technologies, as well as hands-on experience with shipboard test and evaluation facilities. This role requires both technical depth and proven ability to support large-scale defense programs.

Minimum Qualifications
 Education: Bachelor of Science (B.S.) in Engineering.
Experience: Minimum of 10 years of professional experience in one or more of the following technical areas:
o    Electric power generation, distribution, and conversion.
o    Control system development.
o    Computer software and hardware design and implementation.
o    Circuit analysis and magnetics.
o    Fiber optics.
Program/Project Experience:
o    Conceptual and detailed design for submarine or surface ship systems.
o    Development of multi-functional facilities and support systems for testing and evaluation of ship structural configurations, machinery, and/or component designs (model and full scale).

Desired Qualifications
 Experience:
o    Minimum of 10 years of experience with DoD acquisition processes in one or more of the following areas:
§  DoD/Navy program management.
§  Industry or Government technical management.
§  Industry or Government business management.
 Education: Master’s degree (M.S.) in Engineering.
Key Responsibilities
·         Provide technical management support for Navy and DoD programs, with emphasis on electrical and control systems.
·         Lead and coordinate engineering support for submarine and surface ship systems, including test and evaluation activities.
·         Manage and oversee facility development and integration efforts for system-level and component-level testing.
·         Ensure compliance with DoD acquisition processes and program management requirements.
·         Serve as a liaison with government and industry stakeholders to ensure technical and programmatic alignment.
·         Mentor engineering teams and contribute to workforce development.


*Position is contingent upon award.
Work Location: Washington DC
To know more about the company, visit Stahl Companies (stahlusa.us)

Key Responsibilities
We are seeking a highly skilled Technical Support Manager with a strong engineering background to support Navy and Department of Defense (DoD) programs. The successful candidate will bring extensive expertise in electric power systems, control systems, and advanced technologies, as well as hands-on experience with shipboard test and evaluation facilities. This role requires both technical depth and proven ability to support large-scale defense programs.