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Manager Pos Technical Support Jobs in Ohio (NOW HIRING)

ETC Techsolutions LLC

Be Seen First

Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology ... Conduct end-user training for support requests * Assist with pre-sales technical support and ...

TEKsystems

PC Technical Support

Tipp City, OH

$23 - $25/hr

Create, manage, and maintain Active Directory user accounts and access permissions. * Reset and ... Perform additional technical support duties as assigned. Required Qualifications * Previous ...

ETC Techsolutions LLC

Be Seen First

Technical Support Specialist

Akron, OH · On-site

$50K - $70K/yr

Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology ... Conduct end-user training for support requests * Assist with pre-sales technical support and ...

TEKsystems

PC Technical Support

Tipp City, OH

$23 - $25/hr

Create, manage, and maintain Active Directory user accounts and access permissions. * Reset and ... Perform additional technical support duties as assigned. Required Qualifications * Previous ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Provide analysis and troubleshooting for complex technical problems related to operations, service management, desktop, and store support with minimal supervision. What You'll Do: To perform this job ...

Adare Pharma

Technical Support Analyst

Vandalia, OH · On-site

Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ... Support Microsoft 365 services, collaboration tools, endpoint management platforms, identity and ...

adareps

Technical Support Analyst

Vandalia, OH · On-site

Position Technical Support Analyst Location Vandalia, OH Summary The Technical Support Analyst ... Support Microsoft 365 services, collaboration tools, endpoint management platforms, identity and ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Provide analysis and troubleshooting for complex technical problems related to operations, service management, desktop, and store support with minimal supervision. What You'll Do: To perform this job ...

Pansophic Learning

Technical Support Engineer

Parma, OH

$25 - $28/hr

As a Technical Support Engineer, you will support the following areas: * Provide customers with ... Manages personal ticket queue to ensure compliance with policies, procedures, and SLA (Service ...

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Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Ohio?

The most popular types of Pos Technical Support jobs in Ohio are:

What cities in Ohio are hiring for Manager Pos Technical Support jobs?

Cities in Ohio with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

Technical Support Specialist

Dynamic Campus

Tiffin, OH • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Technical Support Specialist | Tiffin University | Tiffin, OH
At our partner institution at Tiffin University
The Technical Support Specialist is responsible for the day-to-day operation of the organization's computer desktop, laptops, printers, and other network peripherals. The Technical Support Specialist is also responsible for providing support services to all users to gain full benefit from the organization's investment in information technology and services. Support services include Help Desk, Training, Desktop Applications Software support, Desktop Operating System Support, and equipment and software inventory management.
Hours of operation are Monday - Friday, 8:00 am - 5:00 pm. Hours may vary.
Responsibilities
  • Provide strong desktop technical service with a customer service orientation
  • Receive, process and respond to Help Desk tickets received from web submissions and direct telephone calls
  • Effectively troubleshoot and solve desktop hardware and software issues
  • Support Help Desk, Desktop Technology, and Lab/Classroom Technology functional areas
  • Follow best practices to ensure end user data is protected and recoverable
  • When necessary, work in concert with software and hardware vendors for problem resolution
  • Thoroughly understand multiple versions of the Windows desktop operating system as well as patch and imaging technologies
  • Add and remove computers to and from a network domain
  • Help customers use both hardware and software products effectively
  • Assist with rollout of new PCs, laptops, printers, etc. in accordance with applicable replacement schedules and associated licensing
  • Complete, maintain, and process pertinent paperwork, records and documentation

Requirements
  • Associate's degree in computer science, Information Technologies or related field, or an equivalent combination of experience, education, and training
  • Prior experience in Customer Support Services
  • Display strong end user orientation, and support customer service skills
  • Experience with Help Desk ticketing systems and customer service workflow
  • Strong understanding of technical troubleshooting methodology
  • Demonstrate excellence in teamwork, as well as excellent oral, written and interpersonal communication skills
  • Ability to work a flexible schedule as needed
  • Orientation to detail and thorough documentation
  • Ability to work with a range of technical staff to develop joint solutions
  • May need to be able to lift 50 lbs. as needed to move equipment
  • Willing to use a ladder or crawl under desks and tight spaces for troubleshooting equipment, cabling, projectors, etc.
  • Must be able to sit for long periods at a time and stand for long periods at a time
  • Experience with classroom A/V technology a plus

Dynamic Campus Core Values
  • Be a Servant Leader
  • Be a Team Player
  • Be Accountable
  • Act with the highest integrity
  • Provide excellent customer service
  • Find solutions not problems

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