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Manager Pos Technical Support Jobs in Missouri (NOW HIRING)

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Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

How much does a manager pos technical support make in the US?

A Manager of POS Technical Support in the US typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. The role often requires technical skills, customer service experience, and knowledge of POS systems and troubleshooting tools.

What is manager POS technical support?

A manager POS technical support role involves overseeing technical assistance for point-of-sale systems, ensuring their proper operation and resolving hardware or software issues. The position typically requires knowledge of POS technology, troubleshooting skills, and leadership abilities to coordinate support teams and communicate with clients or vendors.

What are the most commonly searched types of Pos Technical Support jobs in Missouri?

The most popular types of Pos Technical Support jobs in Missouri are:

What cities in Missouri are hiring for Manager Pos Technical Support jobs?

Cities in Missouri with the most Manager Pos Technical Support job openings:

Manager Pos Technical Support jobs near you

Technical Support Specialist (Full-Time)

Acosta

Chesterfield, MO • On-site

Full-time

Re-posted yesterday

Acosta rating

6.1

Company rating: 6.1 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

38th of 52 rated marketing agency

Job description

 The IT Support Specialist plays a pivotal role in powering the day-to-day technology experience of our associates by ensuring employees have the hardware, software, and technical support needed to be productive from day one. Serving as the face of IT onsite in Maryland Heights, this role owns the deployment, configuration, inventory management, and lifecycle support of enterprise technology assets while providing hands-on technical assistance across hardware, software, and network environments.

Working closely with associates, IT teams, and business leaders, the IT Support Specialist helps maintain a reliable, secure, and efficient technology environment that supports business operations. This highly visible, customer-focused role requires five days onsite and is ideal for someone who enjoys solving problems, supporting end users, managing technology assets, and driving exceptional service experiences across the organization.

Note: This is a full-time (overtime eligible), onsite position based in St. Louis, MO, requiring attendance five days a week. Occasional travel between two local office locations is expected.

Education and Certifications

  • High School Diploma or GED is required 
  • Associates or Bachelors Degree in Computer Science or related discipline is preferred
  • Industry Certifications are a plus (i.e. CompTIA A+, Microsoft Certified, ITIL)

Knowledge, Skills, and Abilities 

  • Minimum of 2 years in technical support or related IT position
  • Proficiency in IT Asset Management and ITSM platforms (e.g., ServiceNow, Jira)
  • Strong knowledge of computer systems, networks, and troubleshooting methodologies
  • Excellent verbal and written communication skills, including technical documentation
  • Excellent time management skills and strong ability to prioritize
  • Strong time management and prioritization abilities
  • Effective problem-solving and critical-thinking skills; able to work independently and collaboratively
  • Provide hands-on technical support for hardware, software, and network-related issues
  • Troubleshoot and resolve incidents efficiently, escalating complex issues when necessary
  • Communicate clearly with non-technical users to diagnose problems and deliver effective solutions
  • Collaborate with IT teams including network, systems, and cybersecurity professionals to ensure seamless operations
  • Manage support tickets using ITSM tools, prioritizing tasks and ensuring timely resolution
  • Maintain accurate documentation and generate reports on support performance and service delivery
  • Assist in adhering to IT support policies and procedures. Ensure compliance with these policies and update them as necessary to reflect changes in technology and business needs
  • Recommend and implement process improvements to enhance support efficiency and user satisfaction
  • Ensure compliance with IT policies, updating procedures to reflect evolving technologies and business needs
  • Uphold security best practices and support adherence to organizational standards
  • Assist in planning and executing IT support-related projects and initiatives
  • Maintain and update IT asset inventory, including hardware and software records
  • Participate in continuous improvement efforts within IT service management (ITSM)
  • Perform other duties as assigned to support IT operations

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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