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Manager Patient Program Jobs in Midway, KY (NOW HIRING)

CenterWell

Patient Care Coordinator

Frankfort, KY · On-site

$59K - $80K/yr

... management to provide ongoing updates on Company's services available in a market. · Conduct ... Actively participate in weekly program business development meetings. · Assist program in ...

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CenterWell

Patient Care Coordinator

Shelbyville, KY · On-site

$59K - $80K/yr

... management to provide ongoing updates on Company's services available in a market. * Conduct ... Collaborate with program staff and other field sales resources via weekly meetings. Actively ...

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All JobsPatient Program JobsManager Patient Program JobsManager Patient Program Jobs in Midway, KY

Manager Patient Program information

See Midway, KY salary details

$31.2K

$60.4K

$100.5K

How much do manager patient program jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager patient program in Midway, KY is $60,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $60,600.00 per year, depending on experience, location, and employer.

What are the roles and responsibilities of a Manager Patient Program?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.

What are common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What cities near Midway, KY are hiring for Manager Patient Program jobs?

Cities near Midway, KY with the most Manager Patient Program job openings:

Manager Patient Program jobs near you

Patient Transfer Coordinator

Appalachian Regional Healthcare, Inc.

Lexington, KY • On-site

$15.25 - $20/hr

Full-time

Re-posted 14 days ago

Appalachian Regional Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

607th of 893 rated healthcare providers

Job description

Overview
The Command Center Patient Transfer Coordinator coordinates patient transfers with one call convenience for the referring provider/physician. The Patient Transfer Coordinator answers calls to collect clinical information relative to a transfer request and facilitates the transfer by matching the patient's clinical needs to the facility with service and bed capacity capability. The specialist works in collaboration with referring and accepting providers, hospital house nurse supervisors, bed placement coordinators, and other hospital staff to coordinate a streamlined transfer of the patient. This position requires the coordinator to multitask, maintain great customer service and identify and escalate concerns.
Responsibilities
The Command Center Transfer Coordinator may be assigned one or more duties. These duties include, but are not limited to, the following:
  • Promptly answer, evaluate, and prioritize incoming transfer request calls for service while communicating effectively with all callers
  • Communicate with referring and accepting providers, transport service providers, and various hospital facility staff to complete patient transfers
  • Request and coordinate all medical transportation to complete transfers as necessary
  • Ability to multi-task in a fast paced environment
  • Ensure appropriate clinical information is gathered and presented to accepting physician and provide timely communication to referring and accepting provide
  • Utilize excellent problem solving and critical thinking abilities
  • Demonstrate exceptional customer service, communication, and telephone skills
  • Maintain a calm and professional demeanor at all times
  • Thoroughly and accurately document all communication related to each transfer center call in a timely manner and within timelines set forth within Command Center policy/procedures
  • Demonstrate a working knowledge of EMTALA rules and regulations
  • Maintain a high degree of familiarity with and demonstrate compliance with established policies and procedures related to coordination of patient placement and transfer
  • Demonstrate the ability to make accurate moment to moment decision making in regards to the patient transfer process
  • Effectively triage all incoming requests for service according to the center's policies and guidelines
  • Participate in training programs and ongoing education as required
  • Follow up with referring and receiving providers to gather feedback and ensure a seamless transfer process
  • Escalate issues and communication appropriate with Command Center Clinical Nurse Manager and/or Director as appropriate

Perform other duties as assigned
Qualifications
Education:
  • High School Diploma or Equivalent
  • Graduate of an accredited school of Nursing, Paramedic program, or Emergency Medical Technician training program
  • Licensure (State of Kentucky or Compact State): RN/Paramedic/EMT
  • BLS Required
  • ACLS Preferred

Minimum Work
Experience:
  • A minimum of 3 year(s) of health care related experience in an acute care hospital setting, patient care setting, and/or emergency medical transport setting.
  • Experience in Critical Care/Emergency Department preferred

Required Skills, Knowledge, and Abilities:
  • Basic computer literacy/data entry and technology skills
  • Exemplary interpersonal communication and telephone skills
  • Must be capable of performing work in a multitasking, fast paced environment and retain detailed information
  • Ability to adjust in a fast paced environment while maintaining a positive and calm attitude in all contacts
  • Knowledge and basic understanding of EMTALA guidelines
  • Critical thinking and problem solving skills
  • Ability to work independently and as a team member
  • Ability to resolve complaints, problems, and issues with tact and focus on service excellence
  • Knowledge of patient medical conditions and medical terminology
  • Ability to recognize and react to changing priorities and ability to make timely & accurate judgment decisions
  • Ability to work as a team member
  • Strong attention to detail

What Appalachian Regional Healthcare employees say

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