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Manager Patient Program Jobs in Hartford, CT (NOW HIRING)

Trinityhealth

Manager of Patient Access

Hartford, CT · On-site

... programs * Lead the redesign of registration processes and systems to improve overall patient ... Manage timely and professional follow-up to customer complaints and issues * Manage regular ongoing ...

Trinity Health

Manager of Patient Access

Hartford, CT

... programs * Lead the redesign of registration processes and systems to improve overall patient ... Manage timely and professional follow-up to customer complaints and issues * Manage regular ongoing ...

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Manager Patient Program information

See Hartford, CT salary details

$35.8K

$69.4K

$115.5K

How much do manager patient program jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager patient program in Hartford, CT is $69,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $69,600.00 per year, depending on experience, location, and employer.

What are the roles and responsibilities of a Manager Patient Program?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.

What are common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What cities near Hartford, CT are hiring for Manager Patient Program jobs?

Cities near Hartford, CT with the most Manager Patient Program job openings:

Manager Patient Program jobs near you

Manager Patient Access - (Hospital Patient Access-ED Depart)

Trinityhealth

Hartford, CT • On-site

Full-time

Re-posted 20 days ago

Key responsibilities

  • Manage all onsite Patient Access operations to maximize patient throughput and gather data for reimbursement.

  • Provide guidance and direction to staff in various registration and admission functions, ensuring effective coordination and quality performance.

  • Lead the redesign of registration processes and systems to improve patient experience, data integrity, and staff productivity.

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Position Purpose

100% Work Onsite Position - Hartford, CT

Manages all onsite Patient Access operations, maximizing patient throughput while gathering appropriate critical data to obtain reimbursement for services rendered. Responsible for leading and directing the work of all onsite front-end operations within the Patient Access department. Motivates staff to achieve the highest levels of customer satisfaction and to meet the organization goals for customer service and financial performance.

What you will do

  • Provide guidance and direction to assigned staff in Inpatient Admissions, Outpatient Registration, Emergency Department Registration, Financial Counseling, and other onsite/offsite locations

  • Responsible for front end unbilled management and denial prevention

  • Provide operational guidance and direction to assigned staff to ensure service integration, effective coordination of departmental work activities, and quality job performance

  • Serve as primary liaison regarding registration and/or pre-service functions (Inpatient Admissions, Outpatient, Emergency Department, Series, Ambulatory Surgery, Clinic, and Lab Specimen Registrations)

  • Serve as a subject matter expert for developing training materials, systems, procedures, and new programs

  • Lead the redesign of registration processes and systems to improve overall patient experience, data integrity, and staff productivity

  • Manage timely and professional follow-up to customer complaints and issues

  • Manage regular ongoing performance feedback cycle, performs associate evaluations, and reviews and approves performance goals

  • Analyze and display data in meaningful formats; develop and communicate policies/procedures and other business documentation

Minimum Qualifications

  • Bachelor's degree in Healthcare, Business Administration, or a related field; equivalent combination of education and experience may be considered

  • 3+ years of relevant patient access/intake experience

  • 3+ years supervisory experience required

  • Knowledge of all aspects of patient access operations, including but not limited to patient registration, point-of-service, medical necessity, bed management and collections

  • Experience in a complex, multi-site environment preferred

  • Emergency Department experience STRONGLY preferred

Position Highlights and Benefits

  • Full time 40hrs M-F days

  • Excellent benefits - starting day 1!

(Salary Range: $32.5171-$48.7757)

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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Benefits

Hours and flexibility

Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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