Job Title
Program Support Assistant (OA)
Duties
Duties include, but are not limited to:
- Prepares various reporting documents.
- Utilizing data obtained from a variety of sources, the incumbent independently calculates/computes, prepares, and distributes various reports and special analyses or review for use by the hospital and service administrative staff and program officials assuring accuracy, completeness and timeliness.
- Uses computer applications proficiently and manages hardware and software systems (including Microsoft Word, Excel, Outlook.)
- Provides primary support for service including coordinating communications for staff and patients/families; prioritizing messages and notifying staff appropriately for necessary action.
- Entering and retrieving patient/program data and assimilates reports.
- Manages inquiries and problem solves customer concerns, refers to program official as appropriate.
- Clerical duties such as timekeeping, faxing, filing, typing, using computer applications, coordinating meetings efficiently.
- Prepares minutes, exercising independent judgement to determine important aspects for appropriate inclusion or deletion.
- Maintains confidentiality of sensitive information at all time in accordance with medical center policy, directives, and other applicable requirements.
- Assumes responsibilities for other duties when assigned or required to support the organization's mission.
Work Schedule: Monday - Friday, 7:00 am - 3:30 pm or 7:30 am - 4:00 pm
Virtual: This is not a virtual position.
Position Description/PD#: PD07610A
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not Authorized. An obligated service period and failure to complete the obligated service period may result in a debt for the unearned portion of the CSI.