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Manager Order Management Jobs in Covington, KY (NOW HIRING)

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

Baerlocher USA LLC

Order Management Specialist

Cincinnati, OH · On-site

$18 - $24/hr

Order Management Specialist At Baerlocher USA, we believe exceptional customer experiences start with exceptional people. We are looking for a highly organized, detail-oriented professional who ...

New

Baerlocher USA LLC

Order Management Specialist

Cincinnati, OH · On-site

$18 - $24/hr

Order Management Specialist At Baerlocher USA, we believe exceptional customer experiences start with exceptional people. We are looking for a highly organized, detail-oriented professional who ...

New

Gates

Customer Operation Order Management Clerk

Hebron, KY · On-site

$15.25 - $18.50/hr

What To Expect As Customer Operations Order Management Clerk you will play a key role in delivering superior service to our customers across North America. In this role you will be responsible for ...

Trak Group

Sales Associate

Cincinnati, OH · Hybrid

$13.50 - $18.25/hr

Key Responsibilities Manage and prioritize customer orders to ensure timely and accurate order entry. Process customer purchase orders and coordinate procurement activities to fulfill customer ...

Standex

Customer Service Representative

Fairfield, OH · On-site

$15 - $20.50/hr

What You'll Do Order Management & Customer Communication * Own customer orders from entry through delivery, including issue resolution and escalation * Enter and manage orders in ERP, ensuring ...

QUEEN CITY POLYMERS

ORDER PROCESSOR

West Chester, OH · On-site

$15.25 - $19.75/hr

The Order Processor plays a vital role in creating an outstanding customer experience by ensuring ... The ideal candidate enjoys problem solving, managing multiple priorities, and contributing to a ...

TEXAS PIPE AND SUPPLY COMPANY

Order Puller

West Chester, OH

$14.25 - $17/hr

Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and ...

Texas Pipe Family of Companies

Order Puller

West Chester, OH · On-site

$14.25 - $17/hr

Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and ...

Texas Pipe Family of Companies

Order Puller

West Chester, OH · On-site

$14.25 - $17/hr

Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and ...

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All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Covington, KY

Manager Order Management information

See Covington, KY salary details

$27.7K

$67.8K

$140.3K

How much do manager order management jobs pay per year?

As of Aug 29, 2026, the average yearly pay for manager order management in Covington, KY is $67,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $73,800.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What job categories do people searching Manager Order Management jobs in Covington, KY look for?

The top searched job categories for Manager Order Management jobs in Covington, KY are:

What cities near Covington, KY are hiring for Manager Order Management jobs?

Cities near Covington, KY with the most Manager Order Management job openings:

Manager Order Management jobs near you

Order Management Specialist

HR Elements

Cincinnati, OH • On-site

$18.75 - $25/hr

Full-time

Re-posted 6 days ago

Job description

Order Management Specialist

Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys coordinating customer orders, inventory, logistics, and delivery execution.

The Order Management Specialist serves as a key liaison between customers and internal teams, ensuring orders are processed accurately, deliveries remain on schedule, and communication is proactive throughout the order lifecycle.

Key ResponsibilitiesOrder Management & Customer Support

  • Manage customer orders from entry through delivery with a high degree of accuracy

  • Process and maintain orders within SAP and other business systems

  • Monitor order status, inventory availability, and shipment schedules

  • Proactively identify and communicate potential delivery risks or delays

  • Serve as a primary point of contact for order-related customer inquiries

  • Maintain accurate order documentation and customer records

Cross-Functional Coordination

  • Partner closely with Sales, Supply Chain, Operations, and Shipping teams to ensure successful order execution

  • Coordinate shipment readiness activities to support on-time delivery performance

  • Communicate order updates and resolutions to both customers and internal stakeholders

  • Build strong working relationships across multiple departments

Process Improvement

  • Support continuous improvement initiatives related to order management and customer experience

  • Identify recurring issues and recommend process enhancements

  • Utilize Microsoft 365 tools and business systems to improve operational efficiency

QualificationsRequired

  • High School Diploma or equivalent

  • 2+ years of experience in order management, customer operations, logistics coordination, customer service, supply chain support, or related operational roles

  • Strong organizational skills and attention to detail

  • Excellent written and verbal communication skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Proficiency with Microsoft Office and Microsoft 365

Preferred

  • SAP or ERP system experience

  • Experience in manufacturing, distribution, logistics, industrial, or supply chain environments

  • CRM system experience

  • Experience supporting order fulfillment, inventory coordination, shipping, or customer operations

Ideal Backgrounds

Candidates may come from roles such as:

  • Order Management Specialist

  • Customer Operations Specialist

  • Logistics Coordinator

  • Supply Chain Coordinator

  • Order Fulfillment Specialist

  • Sales Support Specialist

  • Customer Account Coordinator

  • Customer Service Representative within a manufacturing or distribution environment

This is an excellent opportunity for someone who enjoys operational coordination, problem-solving, and working across teams to ensure customers receive a best-in-class experience.

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