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Manager Operations Manager Jobs in Weare, NH (NOW HIRING)

Merchants Fleet

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Build the Future of Cloud Delivery We're looking for a visionary, hands-on DevOps Manager / Lead to shape and scale our DevOps practice. This is a unique opportunity for a leader who thrives at the ...

Merchants Fleet

DevOps Manager (Azure)

Hooksett, NH · On-site +1

$52.25 - $71.50/hr

Build the Future of Cloud Delivery We're looking for a visionary, hands-on DevOps Manager / Lead to shape and scale our DevOps practice. This is a unique opportunity for a leader who thrives at the ...

CAVA

General Manager

Bedford, NH · On-site

Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high ...

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All JobsOperations JobsManager Operations Manager JobsManager Operations Manager Jobs in Weare, NH

Manager Operations Manager information

See Weare, NH salary details

$31K

$63.4K

$118.3K

How much do manager operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager operations manager in Weare, NH is $63,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,400.00 per year, depending on experience, location, and employer.

What is the difference between Manager Operations Manager vs Operations Supervisor?

AspectManager Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategies, manages budgetsSupervises daily operations, manages staff, ensures workflow efficiency
Required CredentialsBachelor’s degree, management experience, possibly certificationsHigh school diploma or equivalent, supervisory experience
Work EnvironmentOffice setting, strategic planning, cross-department coordinationOn-site, hands-on supervision of operational tasks
Industry UsageCommon in corporate, manufacturing, logistics sectorsCommon in retail, hospitality, manufacturing sectors

The Manager Operations Manager typically handles strategic planning and oversees multiple departments, requiring higher-level credentials and experience. In contrast, the Operations Supervisor focuses on daily operational tasks and staff supervision. Both roles are essential for efficient business operations but differ in scope and responsibilities.

Is a manager operations manager a high paying job?

An Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a well-paying management role, especially for those with strong leadership skills and relevant certifications. Salaries often range from moderate to high, reflecting the responsibility of overseeing daily operations and team management.

How much should a manager operations manager be paid?

The average salary for an operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Senior or specialized operations managers with certifications like PMP or Six Sigma may earn higher compensation, and total pay can include bonuses and benefits.
What cities near Weare, NH are hiring for Manager Operations Manager jobs? Cities near Weare, NH with the most Manager Operations Manager job openings:
Manager Operations Manager jobs near you
Infographic showing various Manager Operations Manager job openings in Weare, NH as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,356 per year, or $30.5 per hour.

Back Office Operations Manager - Tolling Operations

WSP

Merrimack, NH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description


WSP is initiating a search for a Back Office Operations Manager - Tolling Operations!
This role will be located out of Concord, NH.
Position Summary
WSP is seeking a Back Office Operations Managerto lead day-to-day operations for a high-volume customer service organization supporting complex, transaction-based services. The Contact Center Manager is accountable for delivering exceptional customer experience while consistently meeting and exceeding KPIs and SLAs related to responsiveness, quality, compliance, and productivity. This role partners closely with technology, operations, finance, and client stakeholders to ensure operational readiness, performance stability, and continuous improvement across all customer contact channels.
Operational Leadership & Service Delivery
  • Lead end-to-end contact center operations across inbound and outbound channels
  • Over see all operations of Customer Walk in Centers
  • Establish operational rhythms including daily huddles and performance reviews
  • Ensure compliance with SOPs and customer service standards
  • Drive readiness for new initiatives and operational changes
  • Strong understanding of E-ZPass and interoperability preferred

KPI / SLA Performance Management
  • Own and drive performance against KPIs and SLAs
  • Monitor service levels such as ASA, AHT, FCR, CSAT and adherence
  • Implement corrective actions to address performance gaps
  • Develop and present performance dashboards to stakeholders

Workforce Management & Planning
  • Support forecasting, scheduling, and staffing models
  • Manage intraday staffing and adherence
  • Ensure coverage during peak volumes and service fluctuations

People Leadership & Development
  • Lead supervisors, team leads, and frontline staff
  • Implement coaching and performance management frameworks
  • Support training, onboarding, and knowledge management

Process, Compliance & Controls
  • Ensure compliance with regulatory and operational requirements
  • Maintain SOPs and audit documentation
  • Support audits and compliance initiatives

Technology & Cross-Functional Collaboration
  • Partner with IT and product teams on system enhancements
  • Support system testing, releases, and operational readiness
  • Collaborate across operations and back-office teams

Vendor Coordination
  • Assist with managing vendor relationships and performance
  • Drive accountability and corrective action plans

Required Qualifications
  • Bachelor's degree or equivalent experience
  • 7+ years of contact center experience with 3+ years in leadership roles
  • Proven experience managing KPIs and SLAs in high-volume environments
  • Experience in regulated or public sector environments preferred

Required Skills
  • Strong knowledge of contact center operations and customer service models
  • Experience interpreting and improving performance metrics
  • Workforce management and scheduling knowledge
  • Leadership, communication, and stakeholder management skills
  • Familiarity with contact center tools and reporting platforms

Key Success Factors
  • Consistently meets or exceeds SLAs and KPIs
  • Builds high-performing and engaged teams
  • Drives continuous improvement and operational efficiency

#LI-MC1
About Us
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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