Pricing Specialist-AT&T
Sandy, UT · Remote
... Lumen and Verizon on the pre-sales side of Operations You may be assigned to specific suppliers ... order management Strive for a 2-hour quote pick-up within Salesforce Strive for a 2-hour email ...
Pricing Specialist-AT&T
Sandy, UT · Remote
... Lumen and Verizon on the pre-sales side of Operations You may be assigned to specific suppliers ... order management Strive for a 2-hour quote pick-up within Salesforce Strive for a 2-hour email ...
Network Assurance Manager (Western Service Area)
Salt Lake City, UT · On-site
$88K - $164K/yr
... Lumen, etc. and/or experience working with a Local Exchange Carrier such as AT&T Local, Frontier, Verizon, etc. * Experience managing and leading a field force of technicians for operations ...
Network Assurance Manager (Western Service Area)
Salt Lake City, UT · On-site
$88K - $164K/yr
... Lumen, etc. and/or experience working with a Local Exchange Carrier such as AT&T Local, Frontier, Verizon, etc. * Experience managing and leading a field force of technicians for operations ...
Senior Engineer, Extrusion
Salt Lake City, UT · On-site
$90 - $120/hr
... Management System (OHSAS 18001) and any other system that the company requires for its operation. Knowledge & Skills * Knowledge of extrusion manufacturing of single and multi-lumen processes and ...
Senior Engineer, Extrusion
Salt Lake City, UT · On-site
$90 - $120/hr
... Management System (OHSAS 18001) and any other system that the company requires for its operation. Knowledge & Skills * Knowledge of extrusion manufacturing of single and multi-lumen processes and ...
Manager Operations Lumen information
What is the difference between Manager Operations Lumen vs Operations Supervisor?
| Aspect | Manager Operations Lumen | Operations Supervisor |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications | High school diploma or equivalent, some certifications |
| Work Environment | Corporate office, field operations | Field sites, distribution centers |
| Employer & Industry | Lumen Technologies, telecommunications | Various industries, including telecom and utilities |
| Primary Focus | Overseeing operations, strategic planning | Supervising daily activities, team management |
The Manager Operations Lumen typically handles strategic planning and overall operational management within Lumen Technologies, requiring higher-level credentials. In contrast, the Operations Supervisor focuses on supervising daily tasks and team coordination. While both roles are essential for operational success, the manager has broader responsibilities and a more strategic focus.
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Job description
Headquarters is located in Sandy, Utah however, this position is remote and can be worked from anywhere in the U.S.
- Must be willing to work 10am-7pm Mountain Time hours
- Preference for candidate to live in Mountain or Pacific Time Zones
Role and Responsibilities
Primary functions of this role include but are not limited to:
Specializing in pricing ACC, AT&T, Brightspeed, Lumen and Verizon on the pre-sales side of Operations
You may be assigned to specific suppliers exclusively.
Processing quote requests for our sales advisors by utilizing supplier portals, channel contacts, and rate cards
Processing deal registrations
Segmentation and serviceability checks
Contract creation
Ensure accuracy of signed contract/documents, order gathering forms and LOAs
Research where answers and solutions are unclear or unknown
Provide resolution on first-level pricing escalations
Salesforce opportunity, quote, and order management
Strive for a 2-hour quote pick-up within Salesforce
Strive for a 2-hour email response time
Juggle processing new quote requests while handling questions, contract, and order requests from previous quotes
Monitor and respond to questions through company chat groups and email
Build relationships with advisors, internal departments and suppliers
Team coverage
Attend regular supplier meetings and trainings
Responsible for taking calls from the shared call queue and making regular outgoing calls to suppliers and advisors
Qualifications and Education Requirements
Bachelor's degree preferred
Telecom experience6 months+ preferred
- Adaptable to constant change
- Customer service background
- Advanced organizational skills
- Microsoft Office365 predominantly with Outlook and Excel
- Intermediate computer knowledge
- Intermediate comprehension of telecom/technology carrier's product offerings
- Exceptional written and verbal skills with engaging phone presence
Preferred Skills
1+ year telecom/technology experience
- Detail driven, ability to prioritize
- Ability to work within the "grey" when things are not black and white
- Self-motivated
- Strong communicator - ability to have hard conversations
- Personable
- Team collaborator
- Quick learner
- Independent problem solver
- Forward thinker
Additional Notes
Additional job duties and projects may be assigned. Prior experience quoting with AT&T, Lumen, Brightspeed, and/or Verizon is preferred but not required.
About Telarus
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1 - 10 Employees
Headquarters location
Sandy, UT, US
Year founded
2002