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Manager Operational Excellence Jobs in Fall Branch, TN

GPM Investments LLC

Dunkin Assistant Manager

Erwin, TN

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

Dunkin' Donuts

Dunkin Assistant Manager

Bristol, TN · On-site

$15.85 - $17.85/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

Dunkin' Donuts

Dunkin Assistant Manager

Blountville, TN · On-site

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

Dunkin' Donuts

Dunkin Assistant Manager

Johnson City, TN · On-site

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

GPM Investments LLC

Dunkin Assistant Manager

Gray, TN · On-site

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

New

Dunkin' Donuts

Dunkin Assistant Manager

Kingsport, TN · On-site

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

Dunkin' Donuts

Dunkin Assistant Manager

Kingsport, TN · On-site

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

GPM Investments LLC

Dunkin Assistant Manager

Gray, TN · On-site

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

GPM Investments LLC

Dunkin Assistant Manager

Erwin, TN · On-site

$14 - $16/hr

Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards. * Financial Management: Oversee sales initiatives, labor ...

marcjaxllc

District Manager-QSR

Johnson City, TN · On-site

$80 - $100/hr

You will lead, mentor, and empower your General Managers to drive sales growth, deliver top-tier guest satisfaction, maintain operational excellence, and build high-performing teams . Why Join Our ...

MarcJax,LLC

District Manager-QSR

Johnson City, TN · On-site

$80 - $100/hr

You will lead, mentor, and empower your General Managers to drive sales growth, deliver top-tier guest satisfaction, maintain operational excellence, and build high-performing teams . Why Join Our ...

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All JobsOperational Excellence JobsManager Operational Excellence JobsManager Operational Excellence Jobs in Fall Branch, TN

Manager Operational Excellence information

See Fall Branch, TN salary details

$12

$20

$34

How much do manager operational excellence jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager operational excellence in Fall Branch, TN is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.45 per hour, depending on experience, location, and employer.

What is a manager operational excellence?

A Manager of Operational Excellence is responsible for leading initiatives that improve an organization's processes, efficiency, and productivity. They use methodologies like Lean, Six Sigma, and continuous improvement to identify areas of waste or inefficiency and implement solutions. This role often involves working cross-functionally to drive change, train teams, and ensure that best practices are adopted throughout the organization. The goal is to enhance performance, quality, and customer satisfaction while reducing costs.

How does a manager operational excellence typically collaborate with cross-functional teams to drive process improvements?

Managers of Operational Excellence work closely with various departments such as production, quality, finance, and IT to identify inefficiencies and implement best practices. They often lead workshops, facilitate root cause analyses, and coordinate continuous improvement initiatives that require input from different functional areas. Effective communication and stakeholder engagement are essential, as these managers must align diverse teams around common goals and encourage a culture of ongoing improvement. This collaborative approach not only helps achieve operational targets but also fosters strong working relationships across the organization.

What are the key skills and qualifications needed to thrive as a manager operational excellence, and why are they important?

To thrive as a Manager Operational Excellence, you need a solid background in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving, and a relevant bachelor's degree—often in business or engineering. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Black Belt are typically expected. Strong leadership, communication, and change management skills set outstanding candidates apart in this role. These competencies are crucial for driving efficiency, fostering continuous improvement, and ensuring sustainable organizational success.

What is the difference between Manager Operational Excellence vs Continuous Improvement Manager?

AspectManager Operational ExcellenceContinuous Improvement Manager
Primary FocusOptimizing overall operational processes and strategic initiativesImplementing specific process improvements and incremental changes
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma, Kaizen certifications common
Work EnvironmentCross-departmental, strategic planningProject-based, team-focused
Industry UsageManufacturing, healthcare, financeManufacturing, service industries, logistics

The Manager Operational Excellence role typically involves overseeing broad strategic initiatives to improve overall efficiency across departments, often requiring higher-level certifications and strategic planning skills. In contrast, the Continuous Improvement Manager focuses on implementing specific process improvements and incremental changes within teams or projects. Both roles share similar certifications and industry usage but differ mainly in scope and strategic involvement.

What cities near Fall Branch, TN are hiring for Manager Operational Excellence jobs?

Cities near Fall Branch, TN with the most Manager Operational Excellence job openings:

Manager Operational Excellence jobs near you
Infographic showing various Manager Operational Excellence job openings in Fall Branch, TN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,751 per year, or $20.6 per hour.

Dunkin Assistant Manager

GPM Investments LLC

Erwin, TN

$14 - $16/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

GPM Investments rating

4.0

Company rating: 4.0 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

46th of 47 rated convenience stores

Job description

Overview

Join Our Team as an Assistant Manager at Dunkin'!

Are you ready to take the next step in your management career in a fast-paced, customer-focused environment? Dunkin' Donuts is seeking an Assistant Manager who is passionate about leading a team to deliver exceptional guest experiences and drive profitable sales. This role is a fantastic opportunity to develop your leadership skills in a fun and dynamic setting.

Why You'll Love This Role:

  • Leadership Development: Grow as a leader by coaching and inspiring a team dedicated to excellence.
  • Make an Impact: Play a crucial role in recruiting and training new team members, shaping the future of our restaurant.
  • Guest Satisfaction: Be a role model for exceptional guest service, ensuring every customer leaves with a smile.
  • Drive Success: Collaborate with the Restaurant Manager to implement strategies that enhance guest experiences and drive sales.
  • Career Growth: Develop skills in operations management, financial analysis, and team development, preparing you for future leadership roles.
  • Weekly Pay: Enjoy the convenience and security of receiving your salary every week.
  • Paid Time Off: Benefit from well-deserved breaks to relax and recharge.
  • 401(k) with 6% Match: Invest in your future with our attractive 401(k) plan.
  • Must have (or be able to obtain) a Food Safety Certification
  • $1,000 SIGN ON BONUS

Responsibilities

  • Team Building: Foster a collaborative environment, providing coaching, feedback, and resolving employee concerns effectively.
  • Talent Development: Assist in recruiting and training, ensuring the team is skilled, confident, and ready to deliver top-notch service.
  • Quality Assurance: Uphold and exceed Brand standards, ensuring a consistently high-quality guest experience.
  • Operational Excellence: Manage operations to maximize guest satisfaction, maintain cleanliness, and ensure compliance with safety standards.
  • Financial Management: Oversee sales initiatives, labor, and food costs, contributing to the restaurant’s profitability.
  • Action Planning: Work closely with the Restaurant Manager to develop and implement action plans for continuous improvement.
  • Other duties as assigned

Qualifications

  • Clear verbal and written communication skills (English).
  • Experience in restaurant, retail, or a supervisory role.
  • At least 21 years of age with a high school diploma (or equivalent).
  • Valid driver's license and access to a vehicle with insurance.
  • Ability to pass a background check and drug test.
  • Flexibility to work various shifts as needed.

If you're excited about the opportunity to lead and develop a fantastic team, deliver great guest experiences, and drive sales, then we'd love to hear from you. Apply today to become an Assistant Manager at Dunkin' Donuts and take a significant step in your management career!

This Dunkin' restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

GPM Investments, LLC maintains a drug-free workplace

What GPM Investments employees say

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About GPM Investments

Sourced by ZipRecruiter

GPM Investments, LLC, a wholly-owned subsidiary of ARKO Corp., a Family of Community Brands, is based in Richmond, Virginia and operates or supplies sites in 33 states and Washington D.C. As the 6th largest convenience store chain in the country, we have approximately 3,200 locations comprised of approximately 1,400 company-operated stores, approximately 121 proprietary cardlock locations, and approximately 1,660 dealer sites to which we supply fuel. We operate in four reportable segments: retail, which consists of fuel and merchandise sales to retail consumers; wholesale, which supplies fuel to third-party dealers and consignment agents; GPM Petroleum, which supplies fuel to our sites (both in the retail and wholesale segments); and fleet fueling, which operates proprietary cardlock locations, manages third-party fueling sites, and markets fuel cards with access to a nationwide network of fueling sites.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Richmond, VA, US

Year founded

2003

Social media

Facebook

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