Manager Open Source Intelligence Jobs in Chicago, IL

Reporting to the Chief Investigator, Investigators in the General Investigations Unit investigate matters involving allegations of misconduct, waste, fraud, and inefficiency within the Chicago Board of Education by employees, contractors, and others seeking to do business with the Board of Education. This position primarily focuses on digital and data‑driven investigations, but includes a broad range of standard casework as well.

• Interview complainants, witnesses, and employees to gather facts in order to investigate cases of alleged misconduct and violations of CPS policy and/or the law by Chicago Board of Education employees, vendors, etc.
• Examine and analyze a variety of work records, related documents, and other evidence, utilizing data and digital investigation techniques as applicable, including:
  • Extracting and auditing data from various sources, including device logs and databases, while ensuring data integrity.
  • Applying analysis to identify trends, patterns, or correlations.
  • Translating findings into clear and relatable charts and dashboards.
• Identify, locate and obtain evidence through site visits, written requests, subpoenas, surveillance, cyber analysis, social media, and in coordination with other departments.
• Prepare well‑written reports of investigation activities conducted.
• Prepare and coordinate investigative plans.
• Collaborate with and assist other investigative staff to conduct criminal, large‑scale, and complex investigations.
• Update, manage, and maintain caseload and case files.
• Testify in court and hearings.
• Other duties as assigned.

Bachelor’s degree from an accredited college or university.

• Minimum of three (3) years of full‑time professional experience in fact‑finding analysis, investigative research, data analysis, and/or reporting work, preferably in an investigative or compliance environment.
• Experience using data analysis and visualization tools to collect, organize, and identify patterns (e.g., Python, R, SQL, Tableau, or similar software).
• Experience auditing system logs, databases, or enterprise software (such as HRIS or ERP systems) to detect patterns or irregularities; preferred.
• Experience in digital forensics or network security; preferred.

Work outside of regular business hours is required to support investigations.

• Proficiency in data analysis and visualization tools (e.g., SQL, Python, R, Tableau, or similar software) to query, interpret, and audit large datasets, system logs, and databases.
• Familiarity and experience using open source intelligence (OSINT) tools and social media monitoring.
• Ability to exercise considerable independence and initiative in the performance of responsibilities; operate with minimal guidance and direction.
• Demonstrate high levels of professional integrity, honesty, and refined judgment, including a proven track record of handling highly sensitive and confidential information.
• Strong skills in the areas of conflict resolution, problem‑solving techniques, interviewing, and investigation.
• Strong analytical and critical‑thinking skills with a proven ability to analyze complex data and write clear, concise, and logical reports to convey complex information.
• Ability to prioritize tasks, manage shifting deadlines, and work independently while maintaining exceptional organization and attention to detail.
• Strong interpersonal skills with the ability to work with diverse constituents, build collaborative relationships, and communicate effectively across all levels with diplomacy and tact.

CPS offers comprehensive health coverage to employees and their eligible dependents, including medical plan options, pharmacy, vision, behavioral health & EAP, and an employee wellness program.

Retirement and savings options include basic life insurance, life and disability insurance, pension plans, supplemental retirement plans (403(b) and 457(b)), flexible spending accounts (FSAs), and spot pet insurance.

Competitive paid time off policies. Employees are required to establish and maintain Chicago residency within six months of hire date and maintain residency throughout employment; except for temporary part‑time positions, all CPS employees must be residents of Illinois.