Manager Offshore Rotation Jobs in Boston, MA (NOW HIRING)

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description:

The Epic Certified Willow Applications Manager will bring experience with Willow Inpatient and Willow Ambulatory applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and complex pharmacy workflows. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. Epic Willow Applications Manager will be responsible for collaborating with Accenture teams, software vendor teams, and client in the following role requirements.

• Act as a subject matter expert (SME) for inpatient and retail pharmacy workflows and configurations.
• Support the teams working on other, non-Epic pharmacy applications, including Omnicell, pharmacy carousel systems, and printing devices.
• Support monthly the FDB Load process.
• Support incoming e-Prescribing workflows, including Surescripts support.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Monitor and support accurate ServiceNow/ITIL documentation for all pharmacy-related Incidents and Catalog Tasks.
• Collaborate with non-pharmacy teams inside the organization to transition work or complete cross-functional tasks as needed.
• Take on-call rotations for critical incidents, including some weekend on-call rotations.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.

Basic Qualifications:

• A minimum of four years of experience as a Epic Willow Application Analyst
• Current Willow Ambulatory Epic Certification
• High school diploma or GED

Preferred Qualifications

• Current Willow Inpatient Certification

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/01/2026.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range
California $90 - $95
Cleveland $90 - $95
Colorado $90 - $95
District of Columbia $90 - $95
Illinois $90 - $95
Maine $90 - $95
Maryland $90 - $95
Massachusetts $90 - $95
Minnesota $90 - $95
New York $90 - $95
New Jersey $90 - $95
Virginia $90 - $95
Washington $90 - $95

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

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