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Chatbot Developer Salary Jobs in Boston, MA (NOW HIRING)

Chewy

Software Engineer III

Boston, MA · On-site +1

$136K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... chatbot and search systems that power intelligent, personalized, and delightful customer ... Drive initiatives that improve developer productivity, system observability, and operational ...

Fidelity Investments

Conversational UX Lead

Boston, MA · On-site

$126K/yr

  • Medical

  • Retirement

  • PTO

You will work closely with product, engineering, and platform AI teams in a fastmoving, earlygrowth ... Own the endtoend conversational experience for an AIpowered financial chatbot, from concept through ...

Fidelity Investments

Conversational UX Lead

Boston, MA · On-site

$126K/yr

  • Medical

  • Retirement

  • PTO

You will work closely with product, engineering, and platform AI teams in a fast-moving, early ... Own the end-to-end conversational experience for an AI-powered financial chatbot, from concept ...

All JobsChatbot Developer Salary JobsChatbot Developer Salary Jobs in Boston, MA

Chatbot Developer Salary information

What is the average salary of a chatbot developer?

The average salary of a chatbot developer varies depending on factors such as location, experience, and company size. In the United States, chatbot developers typically earn between $80,000 and $120,000 per year, with experienced professionals or those in high-demand areas earning even more. Entry-level positions may start around $60,000, while senior roles or those with specialized skills can command higher salaries. Salaries may also be influenced by the specific technologies and platforms a developer is familiar with, such as natural language processing (NLP) and AI frameworks.

What are the key skills and qualifications needed to thrive as a chatbot developer, and why are they important?

To thrive as a Chatbot Developer, you need strong programming skills (such as Python or JavaScript), understanding of natural language processing (NLP), and experience with software development, often backed by a degree in computer science or a related field. Familiarity with chatbot frameworks (like Dialogflow, Microsoft Bot Framework, or Rasa), APIs, and cloud platforms is typically required, and certifications in AI or cloud services can be advantageous. Problem-solving, creativity, and effective communication are essential soft skills for designing engaging conversational experiences and collaborating with cross-functional teams. These skills are critical for building robust, user-friendly chatbot solutions that meet business needs and enhance user engagement.

What are common challenges faced by chatbot developers in maintaining and improving deployed bots?

Chatbot Developers often encounter challenges such as ensuring the chatbot understands a wide variety of user intents, handling ambiguous or unexpected input gracefully, and keeping responses accurate as user needs evolve. They must continuously monitor bot performance, update natural language processing models, and address integration issues with other systems or data sources. Regularly reviewing user feedback and analytics is essential to identify areas for improvement and maintain a high-quality user experience.

What is the difference between Chatbot Developer Salary vs AI Developer?

AspectChatbot DeveloperAI Developer
Average Salary$85,000$110,000
Required SkillsNatural Language Processing, chatbot platforms, programmingMachine Learning, Deep Learning, programming
Work EnvironmentTech companies, customer service, e-commerceResearch labs, tech firms, startups
CertificationsAI certifications, programming coursesAI and ML certifications, advanced degrees

While both roles involve AI and programming skills, AI Developers typically have a broader focus on machine learning and deep learning, leading to higher average salaries. Chatbot Developers specialize in creating conversational interfaces, often with a more specific skill set and industry applications.

What are popular job titles related to Chatbot Developer Salary jobs in Boston, MA?

For Chatbot Developer Salary jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Chatbot Developer Salary jobs in Boston, MA look for?

The top searched job categories for Chatbot Developer Salary jobs in Boston, MA are:

Chatbot Developer Salary jobs near you

Senior Salesforce Developer, Service Cloud

iRobot

Bedford, MA • On-site

$88K - $126K/yr

Full-time

Re-posted 11 days ago

Job description

Salary Range: $88,000.00 - $126,000.00
Introduction
We are looking for a Senior Salesforce Developer with strong experience in Service Cloud and hands-on exposure Agentforce. This role will support and enhance our Customer Care CRM platform, including an existing AI-powered chatbot used for customer troubleshooting.
You will help expand the chatbot to support Agentforce actions, and scale it globally to support Europe and Japan with multilingual and localized workflows. This role combines Salesforce development, integrations, and AI-driven automation.
Must be local to the Bedford, MA area and have reliable transportation
What You Will Do:
  • Design, build, and support solutions on Salesforce Service Cloud, Salesforce Order Management (OMS) using Apex, Lightning, and Flows
  • Deliver enhancements across the full development lifecycle
  • Work closely with business teams to translate requirements into scalable solutions
  • Follow Salesforce best practices for development, testing, and documentation
  • Build and maintain API integrations using Apex and REST services
  • AI / Agentforce Chatbot
    Enhance the existing Agentforce chatbot to support transactional workflows
  • Improve chatbot accuracy using Salesforce Knowledge, product data, and business rules
  • Configure prompts, intents, actions, and fallback logic
  • Data Cloud & Personalization
  • Use Salesforce Data Cloud to support personalization and AI grounding
  • Support identity resolution and data mapping as needed
  • Testing, Release & Governance
  • Support testing, UAT, deployments, and production releases
  • Follow DevOps and Git-based deployment practices

To Be Successful You Will Have:
  • 5+ years of Salesforce development experience
  • Strong experience with:
    • Apex, Lightning Web Components, Flows REST APIs and integrations
    • Salesforce Service Cloud
    • Hands-on experience with Salesforce Agentforce
    • Experience working with Salesforce Order Management (OMS) & Salesforce Service cloud
  • Familiarity with Salesforce Data Cloud
  • Experience with Git and Salesforce deployments
  • Strong problem-solving and collaboration skills
  • Salesforce certifications (Platform Developer I/II)
  • Experience with AI, chatbots, or conversational automation
  • Experience supporting global or multilingual Salesforce implementations
  • Background in customer service, warranty, or technical support systems
  • LI-ONSITE (min 3xs a week in office)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of any additional employment visas at this time.

Apply