Offshore & Weekend Coverage Team Management: * Oversee two offshore engineers and weekend L1 ... Participate in weekend L2 on-call rotation. * Documentation & Knowledge Transfer: * Maintain ...
Offshore & Weekend Coverage Team Management: * Oversee two offshore engineers and weekend L1 ... Participate in weekend L2 on-call rotation. * Documentation & Knowledge Transfer: * Maintain ...
... , CRM, Enterprise architecture, offshore advisory services and e-commerce. USM, a US ensured ... rotational 24/7 Incident Response to database alerts from production monitoring tools and Command ...
... , CRM, Enterprise architecture, offshore advisory services and e-commerce. USM, a US ensured ... rotational 24/7 Incident Response to database alerts from production monitoring tools and Command ...
... offshore and onshore assignment. * Assisting and managing of ESP equipment in order to maximize ... In this position we can offer the following work schedule: * 4 - 5 week rotation with variation as ...
... offshore and onshore assignment. * Assisting and managing of ESP equipment in order to maximize ... In this position we can offer the following work schedule: * 4 - 5 week rotation with variation as ...
... offshore and onshore assignment. * Assisting and managing of ESP equipment in order to maximize ... In this position we can offer the following work schedule: * 4 - 5 week rotation with variation as ...
... offshore and onshore assignment. * Assisting and managing of ESP equipment in order to maximize ... In this position we can offer the following work schedule: * 4 - 5 week rotation with variation as ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Hartford, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Hartford, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Cleveland, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Cleveland, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Columbus, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Epic Certified Willow Pharmacy Applications Manager 6355647
Columbus, OH · On-site
$90 - $95/hr
Lead and coordinate with offshore support teams, ensuring effective communication, task delegation ... Take on-call rotations for critical incidents, including some weekend on-call rotations. * Ensure ...
Mechanical Engineer
Mansfield, OH · On-site
From offshore installations to power plants, naval vessels to industrial facilities, your work will ... management, and vibration control of rotating equipment • Create and validate computer models ...
Mechanical Engineer
Mansfield, OH · On-site
From offshore installations to power plants, naval vessels to industrial facilities, your work will ... management, and vibration control of rotating equipment • Create and validate computer models ...
Maintenance Planner
Greenville, OH · On-site
... with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc.)Strong SAP ... Excellent organizational and time management skills.Strong communication and coordination abilities.
Maintenance Planner
Greenville, OH · On-site
... with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc.)Strong SAP ... Excellent organizational and time management skills.Strong communication and coordination abilities.
Electrical Engineer
Mansfield, OH · On-site
From offshore installations to power plants, naval vessels to industrial facilities, your work will ... Engineering Manager. DUTIES & RESPONSIBILITIES • Develop electrical designs for rotating ...
Electrical Engineer
Mansfield, OH · On-site
From offshore installations to power plants, naval vessels to industrial facilities, your work will ... Engineering Manager. DUTIES & RESPONSIBILITIES • Develop electrical designs for rotating ...
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Maintenance Planner
Greenville, OH · On-site
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Maintenance Planner
Greenville, OH · On-site
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Maintenance Planner
Greenville, OH · On-site
$42 - $45/hr
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
Maintenance Planner
Greenville, OH · On-site
$42 - $45/hr
Experience with rotating and fixed equipment (pumps, compressors, reactors, piping systems, etc ... Excellent organizational and time management skills. * Strong communication and coordination ...
... , Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud ... in 24x7 rotating support, be available to support emergency situations that directly impact ...
... , Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud ... in 24x7 rotating support, be available to support emergency situations that directly impact ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$25 - $32/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$25 - $32/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$25 - $32/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$25 - $32/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$29 - $48/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
Renewable Energy Technician - Solar - Multiple Levels [On-site]
Mount Sterling, OH · On-site
$29 - $48/hr
From developing and building scalable wind (onshore and offshore), solar, storage (battery and ... Participates in the 24-hour " On Call " rotation. Technician 3 (Senior) Performs unsupervised ...
EJ Master Fabricator (1st)
Euclid, OH · On-site
$17.75 - $23/hr
... marine and offshore, liquid terminals, and bulk material handling. We are passionate about ... Communicate effectively with management, engineering, and production teams to efficiently process ...
EJ Master Fabricator (1st)
Euclid, OH · On-site
$17.75 - $23/hr
... marine and offshore, liquid terminals, and bulk material handling. We are passionate about ... Communicate effectively with management, engineering, and production teams to efficiently process ...
EJ Master Fabricator (1st)
$17.75 - $23/hr
... marine and offshore, liquid terminals, and bulk material handling. We are passionate about ... Communicate effectively with management, engineering, and production teams to efficiently process ...
EJ Master Fabricator (1st)
$17.75 - $23/hr
... marine and offshore, liquid terminals, and bulk material handling. We are passionate about ... Communicate effectively with management, engineering, and production teams to efficiently process ...
Manager Offshore Rotation information
What are the key skills and qualifications needed to thrive as a Manager Offshore Rotation, and why are they important?
To thrive as a Manager Offshore Rotation, you need strong leadership abilities, a background in engineering or technical operations, and relevant offshore certifications such as BOSIET or HUET. Familiarity with industry-specific software, safety management systems, and regulatory compliance tools is crucial. Excellent communication, decision-making, and problem-solving skills help you effectively manage teams and respond to dynamic offshore environments. These skills and qualifications are vital for ensuring operational efficiency, safety, and the successful execution of offshore projects.
What is the difference between Manager Offshore Rotation vs Offshore Engineer?
| Aspect | Manager Offshore Rotation | Offshore Engineer |
|---|---|---|
| Credentials | Bachelor's degree in engineering or related field, often with management certifications | Bachelor's or master's degree in engineering or technical field |
| Work Environment | Oversees offshore rotation schedules, manages teams, and coordinates logistics | Performs technical tasks on offshore platforms or rigs, focusing on engineering operations |
| Industry Usage | Commonly used in oil & gas, energy, and large industrial projects | Primarily in oil & gas, renewable energy, and offshore construction |
The main difference is that the Manager Offshore Rotation focuses on managing rotation schedules and team coordination, while the Offshore Engineer handles technical engineering tasks offshore. Both roles are vital in offshore projects but differ in responsibilities and focus areas.
What are some common challenges faced by a Manager Offshore Rotation, and how can they be addressed?
A Manager Offshore Rotation often faces challenges such as coordinating with diverse teams across different time zones, ensuring seamless handovers between rotating staff, and maintaining compliance with safety and operational protocols. Effective communication and robust documentation are key to overcoming these challenges, as is building strong relationships with both onshore and offshore personnel. Proactively addressing logistical issues and providing regular training can also help ensure smooth operations and support team morale.
What is a Manager Offshore Rotation?
A Manager Offshore Rotation is a professional responsible for overseeing operations, personnel, and safety on offshore sites, such as oil rigs or wind farms, while working on a scheduled rotation basis—typically several weeks on-site followed by several weeks off. This role includes managing teams, ensuring compliance with safety and environmental regulations, and coordinating logistics and maintenance activities. The rotational schedule is designed to balance the demanding nature of offshore work with adequate rest periods. Managers must have strong leadership skills, technical knowledge, and the ability to handle emergencies in remote environments.
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Other
Medical, Dental, Vision
Posted 12 days ago
Job description
Operations Support Engineer (Onshore/Offshore Liaison)
Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs. We provide excellent benefits such as Medical, Dental, Vision ++ a fun company to work!!!
General SummaryThe Operations Support Engineer (Onshore/Offshore Liaison) is responsible for ensuring the operational stability and performance of critical applications. This hands-on level 2 support role also involves overseeing incident monitoring, log analysis, and enhancing monitoring and alerts. The engineer will act as a primary point of contact for offshore teams, ensuring compliance with SLAs, and maintaining a smooth operational experience. This position emphasizes hands-on Level 2 support while coordinating and mentoring offshore and weekend support engineers. The role also includes implementing processes for monitoring, automation, and documentation to enhance support consistency and effectiveness.
Duties and Responsibilities- Incident Monitoring & First Response:
- First response to Level 2 tickets during EST time zone.
- Monitor Splunk Alerts, ServiceNow Incidents, CloudWatch, and Dynatrace Alerts and system health issues.
- Perform initial triage and apply resolution from Playbooks.
- Escalate critical issues to Onshore L2 technical lead and L3 support.
- Log Analysis & Troubleshooting:
- Investigate API errors, transaction failures, and database issues using logs and tools (Splunk, Dynatrace, etc.).
- Run SQL queries on AWS Aurora to verify data and research issues.
- Ticket Management & Shift Coverage:
- Log incidents, document workarounds, and resolutions in ServiceNow, Digital.ai, and/or Confluence.
- Ensure smooth shift handovers with detailed incident reports.
- Offshore & Weekend Coverage Team Management:
- Oversee two offshore engineers and weekend L1 resources, ensuring standard operating procedure (SOP) adherence and smooth shift changeovers.
- Manage shift schedules, ensuring 24x7 coverage.
- Conduct weekly offshore syncs and knowledge-sharing sessions.
- Incident Escalations & SLA Tracking:
- Serve as the primary escalation point for offshore engineers before involving the technical lead.
- Track and report MTTA, MTTR, and SLA compliance for offshore and weekend staff.
- Participate in weekend L2 on-call rotation.
- Documentation & Knowledge Transfer:
- Maintain Playbooks and offshore process documentation in Confluence.
- Train offshore and weekend engineers on new tools and procedures.
- Collaboration with Technical Lead, SRE/DevOps Team, Development Team:
- Ensure that offshore engineers contribute to incident tracking and postmortems.
- Collaborate with DevOps and development teams to improve deployment processes and application resilience.
- Provide leadership and coordination for offshore team members and weekend support engineers.
- Bachelor's degree in Computer Science/Information Systems or equivalent work experience.
- 5+ years of experience in application support or a related technical role.
- 3+ years experience in the banking or financial industry.
- Strong understanding of ITIL v4 Incident Management.
- Experience with offshore team coordination in a 24x7 environment.
- Proficiency in troubleshooting API errors, transaction failures, and database issues.
- Strong knowledge of monitoring tools like Splunk, Dynatrace, and AWS CloudWatch.
- Experience with ticketing and documentation tools like ServiceNow and Digital.ai.
- Excellent communication skills with both technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities.
- Experience with SRE/DevOps practices and coordination with SRE/DevOps teams.
- Experience working in Agile environments.
About Perfict
Sourced by ZipRecruiter
We are a technology company focused on providing innovative and successful business workforce solutions. Since 2011, Perfict has partnered with the biggest names across sectors offering a customized approach to each solution. We’ve established networks of genuine relationships that allow us to source the highest-quality talent and execute deals and hires quickly. With locations in US and India, we work globally to help you build your organization. Our methodology begins with listening to you about your needs. We work with your team to gain a clear understanding of your requirements, while providing a knowledge transfer of best practices.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Walnut Creek, CA, US
Year founded
2011