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Manager Of Support Services Jobs in Raleigh, NC (NOW HIRING)

WCPSS

Internal Support Services Technician

Raleigh, NC

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS ... Assists with the processing, staging, sale, and recording of surplus and ERD property generated by ...

WCPSS

Internal Support Services Technician

Raleigh, NC

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS ... Knowledge of Microsoft Office, specifically Word, Excel, Power Point; Google Apps; * Sound ...

Sunrock

Manager of Logistics

Butner, NC · On-site

Overview The Manager of Logistics is responsible for leading the daily transportation, dispatch ... service, and support the company's strategic initiatives. The incumbent must practice absolute ...

Sunrock

Manager of Logistics

Butner, NC · On-site

... service, and support the company's strategic initiatives. The incumbent must practice absolute ... Management, or related field. 2. A minimum of five to eight years of progressive transportation ...

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Showing results 21-40

All JobsOf Support Services JobsManager Of Support Services JobsManager Of Support Services Jobs in Raleigh, NC

Manager Of Support Services information

See Raleigh, NC salary details

$21.9K

$66K

$117.6K

How much do manager of support services jobs pay per year?

As of Sep 12, 2026, the average yearly pay for manager of support services in Raleigh, NC is $66,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $88,500.00 per year, depending on experience, location, and employer.

How much do support managers make in the US?

Support managers in the US typically earn between $60,000 and $100,000 annually, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of support services managed.

What does a manager of support services do?

A manager of support services oversees customer support teams, ensuring efficient resolution of client issues and maintaining high service quality. They coordinate staff, develop support policies, analyze performance metrics, and may use tools like CRM software to improve service delivery.
Infographic showing various Manager Of Support Services job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,003 per year, or $31.7 per hour.

Branch Technical Support Manager

Raleigh, NC • On-site

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

Posted 15 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Overview

Our Branch Technical Support Manager is responsible for the coordination and provision of support services at our branches/remote sites inclusive of end-user technologies, network gear, circuits, servers and key peripherals. This person will have familiarity with retail banking operations and will have solid communication skills as they engage service partners(internal and external). . 


Responsibilities & Qualifications

Duties & Responsibilities:
Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.


Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.


Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.


Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

#LI-BF1


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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