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Manager Of Support Services Jobs in Raleigh, NC (NOW HIRING)

IONNA LLC

Director of Support Operations

Raleigh, NC · On-site

Be accountable for all Field Service inventory tracking and management. * Manage and hold ... A BS degree in a relevant field and minimum of 8 years leading and building support teams that run ...

IONNA LLC

Director of Support Operations

Raleigh, NC · On-site

Be accountable for all Field Service inventory tracking and management. * Manage and hold ... A BS degree in a relevant field and minimum of 8 years leading and building support teams that run ...

Compass Group

ENVIRONMENTAL SERVICES MANAGER

Durham, NC · On-site

$53K - $55K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... At least 1 year of supervisory experience in support service related field with high customer ...

Compass Group

ENVIRONMENTAL SERVICES MANAGER

Durham, NC · On-site

$53K - $55K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... At least 1 year of supervisory experience in support service related field with high customer ...

Compass Group

ENVIRONMENTAL SERVICES MANAGER

Durham, NC

$53K - $55K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... At least 1 year of supervisory experience in support service related field with high customer ...

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All JobsOf Support Services JobsManager Of Support Services JobsManager Of Support Services Jobs in Raleigh, NC

Manager Of Support Services information

See Raleigh, NC salary details

$21.9K

$66K

$117.6K

How much do manager of support services jobs pay per year?

As of Sep 10, 2026, the average yearly pay for manager of support services in Raleigh, NC is $66,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $88,500.00 per year, depending on experience, location, and employer.

How much do support managers make in the US?

Support managers in the US typically earn between $60,000 and $100,000 annually, depending on experience, industry, and location. Salaries can vary based on the size of the organization and the complexity of support services managed.

What does a manager of support services do?

A manager of support services oversees customer support teams, ensuring efficient resolution of client issues and maintaining high service quality. They coordinate staff, develop support policies, analyze performance metrics, and may use tools like CRM software to improve service delivery.
Infographic showing various Manager Of Support Services job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,003 per year, or $31.7 per hour.

Director of Support Services

Chapel Hill, NC • On-site

UNC-Chapel Hill
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about UNC-Chapel Hillexternal

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

University Of North Carolina At Chapel Hill rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

316th of 633 rated colleges and universities

Job description

Posting Information
Department ASOD Support Services-430400 Career Area Facilities and Skilled Trades Posting Open Date 08/24/2026 Application Deadline 09/07/2026 Open Until Filled No Position Type Permanent Staff (EHRA NF) Working Title Director of Support Services Appointment Type EHRA Non-Faculty Position Number 20078264 Vacancy ID NF0009979 Full Time/Part Time Full-Time Permanent FTE 1 Hours per week 40 Position Location North Carolina, US Hiring Range Dependent on qualifications Proposed Start Date 11/02/2026
Position Information
Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Office of Support Services serves the needs of the UNC Adams School of Dentistry and guides its operations in meeting the requirements and commitments in teaching, patient care, research and administrative programs.
Position Summary
The Director of Support Services is responsible for the supervisory, administrative, management, and some hands-on technical work of the operational components within a 500,000 square-foot multi-use building complex. The Director is solely responsible for the development and supervision of all capital and non-capital renovation and construction projects within the School of Dentistry. The Director will negotiate and execute equipment and operations systems service maintenance service agreements, and has fiduciary responsibility for multiple accounts, budget reviews, and budget submissions.
This position advises the School's leadership concerning the technical aspects of managing, replacing, or renovating the facilities, and develops planned obsolescence of capital equipment inventory. The Director will initiate conceptual plans for renovations, liaise with Facilities Services on campus to further the development of approved renovations; obtaining cost estimates, building and infrastructure reviews, and blueprints as it may relate to administrative, clinical, research, or academic spaces. Collaborate with the campus planning office in the selection of architects, mechanical, electrical, and plumbing contractors. Participate in the School's master planning process.
This position has oversight of and budgeting for: the repair of clinical, laboratory, and research equipment, carpentry projects, computer network wiring, parking and transportation, mail distribution, linen service, safety, and School-wide security. This position serves on committees relating to infection control, hazardous materials management, safety, project development, equipment, space use, facilities master planning and is a member of the Dean's Administrative Staff. This position is also responsible for the $1.7 million equipment inventory, writing specifications for major equipment purchases, monitoring equipment maintenance contracts. This position makes the final technical decision in a wide variety of trades; administering the work order system; authorizing requisitioning and purchase of parts and supplies; maintaining stock control procedures for parts, tools, supplies, and building materials.
The Director collaborates with the University's construction administrative manager and the construction manager, as well as, the architects and general contractors. Work directly with the general contractors on a daily basis ensuring there are no conflicts with clinic or event schedules, safety on site, and traffic (both inside and outside the buildings). Collaborate with each project team to establish timely schedules of materials and staging. Suggest alternatives during the planning stages of each project to add value, increase efficiencies, and review cost estimates to achieve maximum cost effectiveness. Provide direct input in the selection of finishes that are compatible with our goals in a healthcare environment.
Minimum Education and Experience Requirements
Bachelor's degree in institutional planning, public administration, engineering, architecture, business administration, economics, industrial technology or a related discipline and two years of facility and space planning experience; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
Advanced knowledge of repair, maintenance, and construction techniques and of tools, methods, practices, materials, and equipment used in building and mechanical trades. Working knowledge of building codes, environmental rules and all other rules and regulations governing repair, maintenance, and construction of facilities. Ability to read and interpret schematics and blueprints, sketch or draft technical drawings, and comprehend design specifications.
Preferred Qualifications, Competencies, and Experience
Experience in facility maintenance in at least three building trades; or an equivalent combination of education and experience. The successful candidate should possess the technical and functional knowledge of dental/health care facilities, experience in project development, space planning, and equipment programming. Operational experience in a dental/healthcare facility project management, equipment repair is desirable.
Special Physical/Mental Requirements Campus Security Authority Responsibilities

Not Applicable.

Special Instructions Quick Link https://unc.peopleadmin.com/postings/324396
Posting Contact Information
Department Contact Name and Title Matt O'Neal, Sr. Associate Dean - Finance & Administration Department Contact Telephone or Email matthew_oneal@unc.edu Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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About University of North Carolina at Chapel Hill

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The University of North Carolina at Chapel Hill (UNC-Chapel Hill), located in Chapel Hill, NC, US, is renowned for being one of the leading research institutes in the world. Operating within the education industry, this public research university offers a broad range of undergraduate, graduate, and professional programs across various disciplines. UNC-Chapel Hill was chartered in 1789 and has maintained its legacy of academic excellence and innovative research for more than two centuries. The institution operates under the core values of excellence, innovation, engagement, accessibility, diversity, and inclusivity. Their mission is to serve the people of North Carolina and the United States by teaching a diverse community of students to become the next generation of leaders.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Chapel Hill, NC, US

Year founded

1789

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