1

Manager Of Retail Operations Jobs in Boston, MA (NOW HIRING)

... manage metrics, including the business scorecard. • Conduct operational analyses focused on ... Required : • Bachelor's degree and at least 5 years of directly relevant work experience.

Head of Retail

Boston, MA · On-site

$201 - $268/hr

Ours is a no ego culture of collaboration and innovation where those seeking their next challenge ... You own the retail P&L. You'll build and manage account plans against clear targets for revenue ...

You'll lead a team of account managers and specialists and you'll partner closely with Product, Marketing, Finance, and Supply Chain to make retail a bigger, faster-growing engine for the business.

You'll lead a team of account managers and specialists and you'll partner closely with Product, Marketing, Finance, and Supply Chain to make retail a bigger, faster-growing engine for the business.

You'll lead a team of account managers and specialists and you'll partner closely with Product, Marketing, Finance, and Supply Chain to make retail a bigger, faster-growing engine for the business.

Manager of Operations

Foxboro, MA · On-site

$25 - $35/hr

We are seeking a highly capable Manager of Operations who will serve as a key member of our senior leadership team, partnering directly with the Owner/Operator to drive operational excellence ...

Manager of Operations

Foxboro, MA · On-site

$25 - $35/hr

We are seeking a highly capable Manager of Operations who will serve as a key member of our senior leadership team, partnering directly with the Owner/Operator to drive operational excellence ...

Retail Operations Lead

Bellingham, MA · On-site

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

Retail Operations Lead

Bellingham, MA

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

Retail Operations Lead

Bellingham, MA

$16 - $19.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... of product, product placement, seasonal displays, and promotional setups. * Manages inventory ...

next page

Showing results 1-20

Manager Of Retail Operations information

See Boston, MA salary details

$15

$24

$41

How much do manager of retail operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for manager of retail operations in Boston, MA is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.39 per hour, depending on experience, location, and employer.

What does a manager of retail operations do?

A Manager of Retail Operations oversees the daily operations of retail stores or chains to ensure sales goals are met and customers are satisfied. Their responsibilities include managing staff, monitoring inventory, implementing company policies, analyzing sales data, and ensuring stores maintain a high standard of visual presentation. They also work on improving processes, training employees, and coordinating with other departments to streamline operations. Ultimately, their goal is to maximize profitability and enhance the overall customer experience.

What are some common challenges faced by a manager of retail operations, and how are they typically addressed?

Managers of Retail Operations often encounter challenges such as maintaining consistent store performance across multiple locations, adapting to rapidly changing consumer trends, and ensuring effective communication between corporate leadership and frontline staff. These challenges are typically addressed by implementing standardized operating procedures, leveraging data analytics to monitor performance, and fostering strong relationships with store managers. Continuous training and clear communication channels are also essential for aligning teams and swiftly addressing any operational issues that arise.

What are the key skills and qualifications needed to thrive as a manager of retail operations, and why are they important?

To thrive as a Manager of Retail Operations, you need strong leadership abilities, inventory management experience, and a solid understanding of sales strategies, usually supported by a degree in business or retail management. Familiarity with point-of-sale (POS) systems, retail analytics tools, and workforce management software is essential. Exceptional communication, problem-solving, and customer service skills help you motivate teams and address challenges proactively. These skills ensure efficient store operations, high customer satisfaction, and sustained profitability in a competitive retail environment.

What is the difference between Manager Of Retail Operations vs Retail Store Manager?

AspectManager Of Retail OperationsRetail Store Manager
Primary FocusOversees multiple store locations, strategic planning, and overall retail performanceManages daily store operations, staff, and customer service within a single store
Required CredentialsExperience in retail management, leadership skills, possibly a bachelor's degreeExperience in retail, strong leadership, and customer service skills
Work EnvironmentCorporate offices, multiple store locationsSingle retail store
Industry UsageCommon in larger retail chains and corporationsCommon in individual retail stores and smaller chains

The Manager Of Retail Operations typically oversees multiple stores and focuses on strategic and operational planning, while a Retail Store Manager handles daily store management and staff within a single location. Both roles require retail experience and leadership skills, but their scope and responsibilities differ significantly.

Is manager of retail operations a high paying job?

A manager of retail operations typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a well-paying role within the retail industry, often supplemented with bonuses and benefits. Advanced skills in leadership, inventory management, and customer service can influence earning potential.

What cities near Boston, MA are hiring for Manager Of Retail Operations jobs?

Cities near Boston, MA with the most Manager Of Retail Operations job openings:

Retail Operations Manager

White Elephant Resorts

Boston, MA • On-site

$75 - $95/hr

Other

Re-posted 7 hours ago


Job description

Are you passionate about luxury retail, hospitality, and creating elevated guest experiences? White Elephant Resorts is seeking a highly organized, creative, and hands‑on Retail Operations Manager to support and grow our retail business across our iconic resort destinations in Nantucket, Palm Beach and Aspen along with our online storefront.

This is an exciting opportunity for someone who thrives in a fast‑paced, collaborative environment and loves blending operations, merchandising, e‑commerce, and brand storytelling.

As Retail Operations Manager, you’ll oversee the day‑to‑day execution of retail initiatives across multiple luxury properties while helping shape a cohesive and elevated brand experience both in‑store and online.

Key responsibilities include:
  • Managing retail operations across Nantucket, Palm Beach, Aspen, and e‑commerce platforms
  • Coordinating seasonal store setups, merchandising refreshes, and inventory management
  • Maintaining and updating Shopify product listings, collections, imagery, and online merchandising
  • Supporting product launches, promotions, and retail marketing initiatives
  • Partnering with creative, marketing, social media, hotel operations, and finance teams
  • Coordinating with vendors, logistics partners, photographers, and external agencies
  • Assisting with photoshoots, creative productions, and special retail projects
  • Helping identify operational improvements that enhance retail performance and guest experience

We’re seeking someone who is equal parts organized operator and creative problem‑solver.

Qualifications:
  • 3+ years of experience in retail operations, merchandising, e‑commerce, project management, or a related field
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities in a dynamic environment
  • Excellent communication and project coordination skills
  • Experience with Shopify and inventory management systems preferred
  • Background in luxury hospitality, retail, fashion, or lifestyle brands is a plus
  • Positive, team‑oriented attitude with a hands‑on approach
  • Willingness to travel seasonally to Nantucket and occasionally to Palm Beach and Aspen
Why Join White Elephant Resorts?

At White Elephant Resorts, we create exceptional guest experiences rooted in timeless style, hospitality, and thoughtful design. This role offers the opportunity to work across some of the most beautiful luxury destinations while contributing to a growing lifestyle and retail brand.

If you’re excited by luxury retail, creative collaboration, and operational excellence, we’d love to hear from you.

Apply today and help shape the future of retail at White Elephant Resorts.
#J-18808-Ljbffr