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Manager Of Program Operations Jobs in North Carolina

Labcorp

Program Operations Manager

Durham, NC · On-site

Manage execution of operational workflows that support Gaps in Care programs, ensuring adherence to KPIs, SLAs, compliance, and clinical standards. * Ensure operational workflows are optimized for ...

Labcorp

Program Operations Manager

Durham, NC · Hybrid

Manage execution of operational workflows that support Gaps in Care programs, ensuring adherence to KPIs, SLAs, compliance, and clinical standards. * Ensure operational workflows are optimized for ...

Beyond SOF

Operations Manager

Liberty, NC · On-site

OPERATIONS MANAGER The Operations Manager will serve as the Client's main POC for the performance of program operations functions, assist the Government with financial issues, and assist with the ...

Corning

Sr Manager of Programs

Hickory, NC

$183K - $252K/yr

Acts through a team of Program Managers leading major technological innovations within OCS. May lead an innovation program directly. Programs have high complexity, risk, and ambiguity.

Corning Inc.

Sr Manager of Programs

Hickory, NC · On-site

$183.88 - $252.83/hr

Acts through a team of Program Managers leading major technological innovations within OCS. May lead an innovation program directly. Programs have high complexity, risk, and ambiguity.

Biogen

NC · On-site

Demonstration of project/program management skills including risk assessment and identification of ... Deep operational expertise. Experience planning and delivering global clinical programs and studies ...

WANDAS LITTLE HANDS EDUCATIONAL CEN

Be Seen First

Program Assistant of Operations

Raleigh, NC · On-site

$18 - $22/hr

Assistant to Program Management Team i.e. scheduling, coverage and day to day operations; * To ... To oversee entry of all staff time cards and preparation for monthly payroll;. * To assist with ...

WANDAS LITTLE HANDS EDUCATIONAL CEN

Be Seen First

Program Assistant of Operations

Raleigh, NC · On-site

$18 - $22/hr

Assistant to Program Management Team i.e. scheduling, coverage and day to day operations; * To ... To oversee entry of all staff time cards and preparation for monthly payroll;. * To assist with ...

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Manager Of Program Operations information

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are popular job titles related to Manager Of Program Operations jobs in North Carolina?

For Manager Of Program Operations jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Manager Of Program Operations jobs in North Carolina look for?

The top searched job categories for Manager Of Program Operations jobs in North Carolina are:

What cities in North Carolina are hiring for Manager Of Program Operations jobs?

Cities in North Carolina with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 7% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Program Operations Manager

Labcorp

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,153 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Program Operations Manager to join our team in either Burlington or Durham, NC!
Job Responsibilities:
  • Manage execution of operational workflows that support Gaps in Care programs, ensuring adherence to KPIs, SLAs, compliance, and clinical standards.
  • Ensure operational workflows are optimized for outreach, scheduling, provider coordination, and results tracking. Develop and monitor operational dashboards and performance metrics and identify operational inefficiencies, partnering with the Director to develop improvement plans and projects. Develop and maintain documentation and knowledge management for repeatable processes.
  • Partner with Sales, Client Success, Product, IT, Clinical, Lab, RCM, Implementation and other teams to ensure programs are deployed effectively and align with client expectations, roadmaps features, and delivery capabilities.
  • Support onboarding of new diagnostics services or capabilities within the operational ecosystem.
  • Partner with subject matter experts to ensure diagnostic interventions and outreach meet evidence-based standards and payer requirements (e.g. HEDIS, Stars, NCQA, CMS, TCPA).
  • Lead cross-functional projects focused on optimizing operational performance and client outcomes. Act as a key operational stakeholder in pilots and new product developments related to gaps in care and diagnostic services with both internal stakeholders and external vendors.
  • Develop applicable deliverables and documents such as communication plans and SOPs to assist with internal and external stakeholder management.
  • Provide daily and on-going support in identifying and resolving operational items. Maintain issues log and mitigation strategies.
  • Build consensus among stakeholder groups by mediating differences and fostering agreement to deliver results.

Minimum Requirements
  • Bachelor's degree
  • 3 or more years' experience managing operations in the healthcare industry
  • 3 or more years' experience working with physician practices, payers, health systems and/or employer groups.

Preferred Experience
  • Masters Degree or MBA
  • 2 or more years experience leading projects or programs in the health plan industry to support quality performance improvement is strongly preferred.
  • 2 or more years experience overseeing healthcare operations with a strong understanding of claims and/or lab data.
  • Project Management Professional (PMP) certification or equivalent.
  • Current or prior Labcorp experience

Additional Job Standards
  • Proven ability to scale programs across multiple markets.
  • Strong analytical and problem-solving skills Agility in navigating and learning new commercial channel processes and how they impact the GIC product line.
  • Self-starter with the ability to work independently and as part of a team, taking initiative and driving projects forward.
  • Excellent written, verbal communication and presentation skills.
  • Solid understanding of healthcare regulations and quality programs, including CMS, HIPAA, NCQA, HEDIS, and FDA guidelines.
  • Experience working with EHRs, claims systems, or other care coordination platforms.
  • Advanced skills in MS PowerPoint, Word, Excel & Visio
  • Experience pulling reports using Workday and/or Tableau
  • Agile and Kanban Experience
  • Ability to travel 10% of the time

Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.
We're on a mission to improve health and improve lives at Labcorp! The Strategic Payer Initiatives team is looking for a new dynamic and organized Program Operations Manager to carry out our company's mission. This position will provide operational oversight and performance optimization of complex laboratory-driven programs that close gaps in care. This role will be responsible for ensuring accurate identification, outreach, tracking, and resolution of lab-based care gaps (e.g., HbA1c, LDL, microalbumin, colorectal cancer screening, etc.) across mid-market payers, national accounts, Fortune 500 payers, and channel partners.
This role requires collaboration, engagement and consensus building among cross-functional teams, along with gathering market insights to deliver measurable outcomes, patient and client satisfaction, and operational efficiency. Gaps in Care (GIC) Solutions serves Labcorp's mission by developing innovative and convenient products tailored to improve quality outcomes and meet the everyday needs of all populations.
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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