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Manager Of Professional Services Jobs in Rochester, NY

Studio Manager

Rochester, NY ยท On-site

$50 - $60/hr

The Studio Manager serves as the leader and ambassador of Midtown's Studio experience, bringing our Studio brands to life through exceptional programming, strong instructor leadership and a highly ...

Tennis Pro

Rochester, NY ยท On-site

$65K - $85K/yr

Midtown is seeking a Tennis Professional , who is passionate about helping members and will foster their love of racquet sports. Why join the Midtown Team - Our Culture: * We exist to inspire people ...

New

Manager of Pole Attachment & Make-Ready

Rochester, NY ยท On-site

$112K - $115K/yr

Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to ... professionals who share a common vision of excellence. If you're looking to be part of a dynamic ...

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Manager Of Professional Services information

See Rochester, NY salary details

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How much do manager of professional services jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for manager of professional services in Rochester, NY is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.50 per hour, depending on experience, location, and employer.

What is a manager of professional services?

A Manager of Professional Services oversees teams that deliver specialized services to clients, such as consulting, implementation, or support. They are responsible for managing client relationships, ensuring projects are delivered on time and within budget, and maintaining high service quality. This role often involves coordinating resources, developing team members, and collaborating with sales and other departments to meet client needs. The Manager of Professional Services plays a crucial role in driving customer satisfaction and the overall success of service delivery.

How does a manager of professional services typically collaborate with cross-functional teams to deliver client solutions?

A Manager of Professional Services regularly works with cross-functional teams, such as sales, product development, and customer support, to ensure seamless delivery of client projects. This role often involves coordinating project timelines, aligning technical resources, and communicating client feedback to relevant departments. Effective collaboration is critical, as the manager needs to balance client expectations with internal capabilities, resolve issues promptly, and drive continuous improvement across service offerings.

What are the key skills and qualifications needed to thrive as a manager of professional services, and why are they important?

To thrive as a Manager of Professional Services, you need strong leadership, project management, and client relationship skills, typically supported by a relevant bachelor's degree and industry experience. Familiarity with project management software (like Asana or MS Project), CRM systems, and sometimes PMP certification are commonly required. Exceptional communication, problem-solving, and team-building abilities set top performers apart in this role. These skills ensure projects are delivered efficiently, clients are satisfied, and teams remain motivated and aligned with organizational goals.

What is the difference between Manager Of Professional Services vs Customer Success Manager?

AspectManager Of Professional ServicesCustomer Success Manager
Primary FocusOverseeing professional service delivery, project management, and client implementationEnsuring customer satisfaction, retention, and product adoption
Required CredentialsTypically requires a degree in business, management, or related field; certifications in project management are commonOften requires a background in customer service, communication, or related fields; certifications in customer success are beneficial
Work EnvironmentProject-based, client-facing, often in consulting or tech servicesClient-facing, focused on ongoing relationships and user engagement

The Manager Of Professional Services primarily manages project delivery and client implementations, while the Customer Success Manager focuses on maintaining customer relationships and ensuring product success. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and objectives.

Is manager of professional services a good career path?

A manager of professional services oversees client projects, manages teams, and ensures service delivery, often requiring strong leadership, communication, and technical skills. It can be a rewarding career with opportunities for advancement and specialization, especially in consulting or technology sectors, but success depends on experience and industry demand.

What cities near Rochester, NY are hiring for Manager Of Professional Services jobs?

Cities near Rochester, NY with the most Manager Of Professional Services job openings:

Manager of Food Services | Full-Time Days | Rochester General Hospital

103 Rochester General Hospital

Rochester, NY โ€ข On-site

$62 - $73/hr

Other

Medical, Vision, Life

This job post hasย expired today.ย Applications are no longer accepted.


Key responsibilities

  • Responsible for the daily operation of the kitchen and/or retail areas.

  • Provides leadership and direction to the Supervisors and food service staff, including scheduling, payroll, and staff development.

  • Develops objectives, goals, policies, and procedures in collaboration with senior management and ensures compliance with regulatory standards.


Job description

Job Title: Manager of Food Services Department: Food and Nutrition Services

Location: Rochester General Hospital on Portland Avenue

Hours Per Week: 40

Schedule: Top candidate able to work 7a-3:30p or 10am to 6:30pm

Position Summary

Responsible for the daily operation of the kitchen and/or retail areas. Provides leadership and direction to the Supervisors and food service staff. Handles all scheduling and payroll for the entire department, and assumes the leadership role. Works collaboratively with either the Director of Food & Nutrition or the Vice President of Food & Nutrition, develops objectives, goals, and policies & procedures while maintaining sufficient inventory for the department.

Key Responsibilities
  • In conjunction with either the Food Service Director or Vice President of Food & Nutrition, develops objectives, goals, and policies & procedures while maintaining sufficient inventory for the department.
  • Implements necessary measures to achieve stated objectives and goals, following through to assure that objectives are met or exceeded.
  • Responsible for quality assurance duties, specifically related to service operations and maintaining good customer relations.
  • Responsible for scheduling of all department staff, while maintains staffing at appropriate, productive levels.
  • Maintains the automated payroll for the department.
  • Must be able to problem, solve and interact with multiple disciplines daily.
  • Responsible for interview and selection process.
  • Responsible for progressive discipline of subordinate staff utilizing RRH Human Resources policies and leadership staff assistance.
  • Determines the staffโ€™s job objectives, work methods, and performance standards.
  • Delegates to each supervisor, sufficient authority to perform his/her job functions within their designated area which includes but not limited to performing evaluations, discipline, and staff training and coaching.
  • Food Service Director or Vice President of Food & Nutrition is kept informed of Human Resources issues.
  • Assures the appropriate standards of DNV, DOH, OSHA and other regulatory agencies.
  • Ensures that all RRH and departmental policies and procedures are followed by all departmental staff on fair and consistent basis.
  • May be accountable for retail operations, cash controls and financial reporting
  • Performs other duties as assigned.
Desired Attributes
  • AAS in Food/Nutritional Services preferred.
  • Microsoft Word and Excel experience preferred.
  • 5-7 years of food production and retail experience preferred.
  • Strong leadership and organizational skills in daily operations.
Minimum Qualifications
  • High School diploma or GED required.
Required Licensure/Certification
  • American National Standards Institute accredited Food Safety Certification within 3 to 6 months of hire (i.e. Always Food Safe).
Physical Requirements
  • M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
  • For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
  • Any physical requirements reported by a prospective employee and/or employeeโ€™s physician or delegate will be considered for accommodations.

PAY RANGE: $62,400.00 - $72,800.00

CITY: Rochester

POSTAL CODE: 14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. Its vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

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