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Manager Of Operations Jobs in Rialto, CA (NOW HIRING)

Heihotels

Director of Operations

Anaheim, CA

$145K - $150K/yr

Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and ... As a member of the Executive Committee for the property, the Director of Operations is expected to ...

HEI Hotels and Resorts

Director of Operations

Anaheim, CA · On-site

$145K - $150K/yr

Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and ... As a member of the Executive Committee for the property, the Director of Operations is expected to ...

GEODIS

Senior Operations Manager

Ontario, CA · On-site

$128.40K/yr

Senior Manager of Operations Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider ...

GEODIS

Senior Operations Manager

Ontario, CA · On-site

$43.37 - $80.10/hr

Senior Manager of Operations Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider ...

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See Rialto, CA salary details

$31.1K

$63.6K

$118.8K

How much do manager of operations jobs pay per year?

As of Jun 1, 2026, the average yearly pay for manager of operations in Rialto, CA is $63,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $77,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of Operations, and why are they important?

To thrive as a Manager of Operations, you need strong leadership, analytical, and organizational skills, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and process improvement methodologies like Six Sigma is typically required. Excellent communication, problem-solving, and team-building abilities help drive performance and manage cross-functional teams effectively. These skills ensure efficient operations, strategic alignment, and the achievement of organizational goals.

How does a Manager of Operations typically collaborate with other departments to drive organizational success?

A Manager of Operations regularly works cross-functionally with teams such as finance, human resources, and sales to ensure smooth business processes and alignment with company goals. This often involves coordinating project timelines, optimizing resource allocation, and facilitating communication between departments to address operational challenges. By fostering strong interdepartmental relationships, Managers of Operations help identify bottlenecks, implement process improvements, and support strategic initiatives that contribute to organizational growth. Effective collaboration is key to maintaining efficiency and meeting performance targets.

What does a Manager of Operations do?

A Manager of Operations oversees the day-to-day activities within a company to ensure efficiency and effectiveness in meeting organizational goals. Their responsibilities typically include managing staff, optimizing processes, monitoring budgets, and implementing policies to improve productivity. They also collaborate with other departments to streamline operations and address any issues that arise. Ultimately, their goal is to maintain smooth business operations and drive growth.
More about Manager Of Operations jobs
What are the most commonly searched types of Of Operations jobs in Rialto, CA? The most popular types of Of Operations jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Manager Of Operations jobs? Cities near Rialto, CA with the most Manager Of Operations job openings:
Manager Of Operations jobs near you
Manager of Operational Excellence

Manager of Operational Excellence

Athens Services

City Of Industry, CA

$120K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Athens Services rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

10th of 70 rated recycling and waste

Job description

Summary

The Operational Excellence (OpEx) Manager is responsible for driving transformative initiatives that enhance operational efficiency and elevate the Customer Experience (CX). This role will focus on optimizing standard operating procedures, streamlining processes, and fostering seamless cross-functional collaboration to ensure a consistently exceptional customer journey. By championing a white-glove, high-touch service approach, the OpEx Manager will implement strategies that align with organizational goals and customer satisfaction benchmarks. The ideal candidate has a strategic mindset, a commitment to continuous improvement, and a passion for delivering outstanding service.

Job Description

Key Responsibilities

Operational Excellence:

  • Collaborate with the OpEx team and other key departments to align on service excellence standards.
  • Mentor CX department leaders in Continuous Improvement and Lean methodologies, fostering a culture of ongoing process improvement.
  • Establish and monitor performance metrics to ensure high operational efficiency and quality standards.
  • Identify and address opportunities for improvement within customer service processes, using data analysis to streamline operations and enhance the customer experience.

White-Glove Strategy Implementation:

  • Design and implement strategies to deliver exceptional, personalized service across all customer interactions.
  • Develop and track key performance indicators (KPIs) to assess the effectiveness of our white-glove approach, working with CX leaders to make adjustments that drive higher customer satisfaction.

Cross-Functional Collaboration:

  • Partner with other departments to align on customer service goals, initiatives, and quality standards.
  • Identify and address inter-department friction costs and failure points that lead to service failures.
  • Work closely with the Customer Experience Director and CX Managers to drive improvements and share best practices across teams.

Team Leadership:

  • Lead, mentor, and develop a high-performing team focused on delivering outstanding customer service.
  • Conduct regular training sessions to upskill team members in customer service best practices and operational excellence.

Customer Feedback & Reporting:

  • Gather and analyze customer feedback to identify trends and areas for improvement.
  • Prepare and present reports to senior management on customer satisfaction metrics, operational performance, and process improvements.

Qualifications:

  • Bachelor's degree in Business Administration, Customer Service Management, or a related field. Additional certifications or advanced degrees in relevant disciplines may also be advantageous.
  • Operations Excellence, Six Sigma, Lean background with experience in completing projects using continuous improvement methodology.
  • 5+ years of experience in customer service management.
  • Demonstrated success in implementing customer service strategies and enhancing service quality.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal abilities, with a collaborative, cross-departmental approach.

Salary Range: $120,000 - $145,000

Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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