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Manager Of It Operations Jobs in Raleigh, NC (NOW HIRING)

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operations. This role provides frontline IT support in a highly regulated, mission-critical ... Strong organizational skills and ability to manage multiple priorities. * Working knowledge of ...

NV5

IT Analyst

Cary, NC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

TIC) is a provider of engineering and consulting services to public and private sector clients ... Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ...

NV5

IT Analyst

Cary, NC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

TIC) is a provider of engineering and consulting services to public and private sector clients ... Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ...

NV5

IT Analyst

Cary, NC · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

TIC) is a provider of engineering and consulting services to public and private sector clients ... Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 ...

Duke University

IT Sourcing Manager

Durham, NC

  • Medical

  • Dental

  • Retirement

The IT Sourcing Manager operates independently and is responsible for driving IT sourcing ... of IT supplier contracts; serve as leader, mentor, coach and operational resource for Sourcing ...

Duke University

IT Sourcing Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

The IT Sourcing Manager operates independently and is responsible for driving IT sourcing ... of IT supplier contracts; serve as leader, mentor, coach and operational resource for Sourcing ...

Duke University

IT Sourcing Manager

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

The IT Sourcing Manager operates independently and is responsible for driving IT sourcing ... of IT supplier contracts; serve as leader, mentor, coach and operational resource for Sourcing ...

Spgi

Manager II, IT Service Operations

Raleigh, NC · Hybrid

  • Medical

  • Retirement

... role: Manager, IT Service Operations The Location: NYC or Raleigh, NC (hybrid 2 days per week ... Establish and promote a culture of accountability, collaboration, continuous improvement ...

Marmon

IT Site Administrator

Holly Springs, NC · On-site

Enforce endpoint management, MFA, patching, and acceptable-use policies at the site. Site Ownership ... Serve as the trusted face of IT for your location, directly contributing to smooth operations and ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management across the site. Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the seamless transition and handover of projects to service operations with ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management across the site. Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the seamless transition and handover of projects to service operations with ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management across the site. Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the seamless transition and handover of projects to service operations with ...

ACA Group

Manager, IT Security

Durham, NC · Hybrid

  • Medical

  • Dental

  • Retirement

  • PTO

In the role of IT Security Manager, you will lead the security team and be responsible for architecture, design, implementation, and management of our security framework in AWS, Azure, Microsoft 365 ...

CYNET SYSTEMS

IT Project Manager

Raleigh, NC · On-site

$70 - $75/hr

Requirement/Must Have: * 1+ years of Program Management experience managing multiple large complex ... delivering IT projects within budget, scope and schedule. * 1+ years of hands-on experience ...

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All JobsOf It Operations JobsManager Of It Operations JobsManager Of It Operations Jobs in Raleigh, NC

Manager Of It Operations information

See Raleigh, NC salary details

$30.1K

$61.7K

$115.2K

How much do manager of it operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager of it operations in Raleigh, NC is $61,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What is the difference between Manager Of It Operations vs Network Administrator?

AspectManager Of It OperationsNetwork Administrator
CertificationsITIL, PMP, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOversees IT teams, strategic planningMaintains and manages network infrastructure
Industry UsageCommon in large organizations, IT departmentsFound in various industries, smaller to mid-sized companies
Search/Comparison IntentUnderstanding managerial roles in ITFocus on network setup and troubleshooting

The Manager Of It Operations typically oversees the entire IT department, focusing on strategic planning, team management, and overall IT service delivery. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network infrastructure. Both roles require similar certifications but differ in scope and responsibilities, with the manager having a broader, leadership-focused role.

What are some common challenges faced by a manager of IT operations, and how can they be addressed?

A Manager of IT Operations often navigates challenges such as ensuring system uptime, managing diverse technical teams, and responding to unexpected outages or incidents. Balancing proactive maintenance with urgent troubleshooting requires strong organizational and communication skills. Successful managers prioritize clear documentation, implement robust monitoring tools, and foster a culture of continuous improvement to address these challenges effectively. Collaboration with other departments, such as cybersecurity and application development, is also crucial for aligning IT operations with broader business goals.

What are the key skills and qualifications needed to thrive as a manager of IT operations?

To thrive as a Manager of IT Operations, you need a strong background in IT infrastructure, systems administration, project management, and usually a relevant degree or certification such as ITIL or CompTIA. Familiarity with network management tools, cloud platforms, cybersecurity protocols, and enterprise software like ServiceNow or Microsoft Azure is essential. Leadership, problem-solving, and effective communication are critical soft skills for coordinating teams and driving operational efficiency. These skills ensure seamless IT service delivery, minimize downtime, and support organizational goals in a rapidly evolving technology environment.

How much is a Manager of IT Operations paid?

The average salary for a Manager of IT Operations typically ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Many managers in this role also receive benefits such as bonuses, health insurance, and opportunities for professional development.

What is the difference between an IT manager and a manager of IT operations?

An IT manager oversees the overall IT strategy, planning, and management of technology resources within an organization, often focusing on projects, budgets, and team leadership. A manager of IT operations specifically supervises the day-to-day functions of IT services, ensuring systems run smoothly, incidents are resolved promptly, and operational efficiency is maintained. Both roles require strong technical knowledge, but the IT manager typically has a broader strategic focus, while the manager of IT operations concentrates on operational execution.

What does a Manager Of IT Operations do?

A Manager of IT Operations oversees an organization's information technology systems, ensuring their reliability, security, and efficiency. They coordinate IT staff, manage infrastructure, implement policies, and often use tools like network monitoring and ticketing systems to support business needs.
Manager Of It Operations jobs near you
Infographic showing various Manager Of It Operations job openings in Raleigh, NC as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,685 per year, or $29.7 per hour.

IT Support Analyst

Skylimit Systems

Raleigh, NC

$26 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 hours ago

Job description

Job Summary

We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a commitment to supporting systems that enable national security and advanced aerospace innovation. This is an onsite role within secure facilities.


Essential Responsibilities

  • Provide first-line technical support for hardware, software, network, and user account issues.
  • Respond to, troubleshoot, and resolve help desk tickets in a timely manner.
  • Install, configure, and maintain desktop computers, laptops, printers, mobile devices, and peripheral equipment.
  • Support Microsoft Windows operating systems and business applications.
  • Create, modify, and maintain user accounts, permissions, and email access.
  • Assist with employee onboarding and offboarding activities.
  • Perform routine system maintenance, software updates, and security patching.
  • Troubleshoot connectivity, VPN, and network-related issues.
  • Maintain IT asset inventory and documentation.
  • Document incidents, solutions, and technical procedures.
  • Follow cybersecurity best practices and company security policies.
  • Escalate complex issues to senior IT personnel as appropriate.
  • Participate in an on-call support rotation as required.
  • Support IT operations within a highly regulated aerospace and defense manufacturing environment.


Required Qualifications

  • U.S. Citizen or legal resident.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered.
  • Experience providing computer troubleshooting and end-user support.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to communicate effectively with technical and non-technical users.
  • Strong organizational skills and ability to manage multiple priorities.
  • Working knowledge of Windows operating systems.
  • Hardware troubleshooting experience.
  • Understanding of cybersecurity principles and security best practices.
  • Ability to work within documented procedures and security requirements.


Preferred Qualifications

  • Experience with Active Directory.
  • Microsoft 365 administration and support experience.
  • Experience with ticketing/help desk systems.
  • Manufacturing, aerospace, defense, or highly regulated industry experience.
  • Knowledge of endpoint security and compliance frameworks.


Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Career Development Opportunities
  • Flexible Working Arrangements (where applicable)