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Manager Of It Operations Jobs in Quebec (NOW HIRING)

... of the Group's operations, the effective level of risk exposure and management, the adequate ... Participate to all types of regional or global IT audits, as part of either dedicated audits of IT ...

Knowledge of IT governance, risk management, disaster recovery, and business continuity planning. * Familiarity with DevOps, CI/CD, automation, and modern software delivery practices. * Ability to ...

IT Architect

Montreal, QC ยท Hybrid

  • Medical

  • Retirement

  • PTO

... alignment of operations architecture, technical quality, meeting needs and costs/benefits ... Transfers the solution architecture to the delivery manager * Actively monitors opportunities ...

IT Architect

Levis, QC ยท Hybrid

  • Medical

  • Retirement

  • PTO

... alignment of operations architecture, technical quality, meeting needs and costs/benefits ... Transfers the solution architecture to the delivery manager * Actively monitors opportunities ...

IT Analyst

Montreal, QC ยท Hybrid

  • Retirement

  • PTO

... for the effective operation of solutions. * Perform code reviews and analysis to support ... Possesses a good understanding of IT delivery practices and tools, including change management and ...

IT Analyst

Montreal, QC ยท Hybrid

  • Retirement

  • PTO

... for the effective operation of solutions. * Perform code reviews and analysis to support ... Possesses a good understanding of IT delivery practices and tools, including change management and ...

Strong understanding of IT Service Management (ITSM) principles and enterprise IT infrastructure ... Knowledge of data center infrastructure and operations , including structured cabling, power ...

Strong understanding of IT Service Management (ITSM) principles and enterprise IT infrastructure ... Knowledge of data center infrastructure and operations , including structured cabling, power ...

The Opportunity Join a global IT Operations team responsible for delivering highly available ... Knowledge and experience applying information security practices in the management and delivery of ...

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Manager Of It Operations information

What is the difference between Manager Of It Operations vs Network Administrator?

AspectManager Of It OperationsNetwork Administrator
CertificationsITIL, PMP, CompTIA Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOversees IT teams, strategic planningMaintains and manages network infrastructure
Industry UsageCommon in large organizations, IT departmentsFound in various industries, smaller to mid-sized companies
Search/Comparison IntentUnderstanding managerial roles in ITFocus on network setup and troubleshooting

The Manager Of It Operations typically oversees the entire IT department, focusing on strategic planning, team management, and overall IT service delivery. In contrast, a Network Administrator concentrates on maintaining and troubleshooting network infrastructure. Both roles require similar certifications but differ in scope and responsibilities, with the manager having a broader, leadership-focused role.

What are some common challenges faced by a manager of IT operations, and how can they be addressed?

A Manager of IT Operations often navigates challenges such as ensuring system uptime, managing diverse technical teams, and responding to unexpected outages or incidents. Balancing proactive maintenance with urgent troubleshooting requires strong organizational and communication skills. Successful managers prioritize clear documentation, implement robust monitoring tools, and foster a culture of continuous improvement to address these challenges effectively. Collaboration with other departments, such as cybersecurity and application development, is also crucial for aligning IT operations with broader business goals.

What are the key skills and qualifications needed to thrive as a manager of IT operations?

To thrive as a Manager of IT Operations, you need a strong background in IT infrastructure, systems administration, project management, and usually a relevant degree or certification such as ITIL or CompTIA. Familiarity with network management tools, cloud platforms, cybersecurity protocols, and enterprise software like ServiceNow or Microsoft Azure is essential. Leadership, problem-solving, and effective communication are critical soft skills for coordinating teams and driving operational efficiency. These skills ensure seamless IT service delivery, minimize downtime, and support organizational goals in a rapidly evolving technology environment.

How much is a Manager of IT Operations paid?

The average salary for a Manager of IT Operations typically ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Many managers in this role also receive benefits such as bonuses, health insurance, and opportunities for professional development.

What is the difference between an IT manager and a manager of IT operations?

An IT manager oversees the overall IT strategy, planning, and management of technology resources within an organization, often focusing on projects, budgets, and team leadership. A manager of IT operations specifically supervises the day-to-day functions of IT services, ensuring systems run smoothly, incidents are resolved promptly, and operational efficiency is maintained. Both roles require strong technical knowledge, but the IT manager typically has a broader strategic focus, while the manager of IT operations concentrates on operational execution.

What does a Manager Of IT Operations do?

A Manager of IT Operations oversees an organization's information technology systems, ensuring their reliability, security, and efficiency. They coordinate IT staff, manage infrastructure, implement policies, and often use tools like network monitoring and ticketing systems to support business needs.

What are the most commonly searched types of Of It Operations jobs in Quebec?

The most popular types of Of It Operations jobs in Quebec are:

Infographic showing various Manager Of It Operations job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Full-time

Posted 20 days ago


Job description

Societe Generale ("SG") is aย top-tier global European bank, headquartered in France,ย with 120,000 employeesย serving someย 26 million clientsย in more than 62 countries around the world. We have been supporting the development of our economies for more than 160 years by providing our corporate, institutional and individual clients with a broad array of value-added financial solutions and advisory services.

Our longstanding relationships of trust with clients, our cutting-edge expertise, our unique ability to innovate, our ESG capabilities and our leading franchises are part of our DNA and serve our core objective: to create sustainable value for all our stakeholders.

The Group operates inย three complementary business areas,ย incorporating ESG offers for all its clients:

  • Global Banking and Investor Solutions,ย the Wholesale Banking arm of SG, is a top-tier player providing large corporates and investors with tailormade solutions with unique global leadership in equity derivatives, structured finance and ESG;

  • French Retail Banking, Private Banking & Insurance,ย comprises the core of retail banking, private banking, insuranceย activities, and the leading online banking activities;

  • Mobility, International Retail Banking & Financial Servicesย includes universal banks that are well-established on their local markets,ย Ayvens, a global player in sustainable mobility, as well as specialized financing activities.

In the Americas specifically, SG consists of U.S. and Canadian subsidiaries, branches and representative offices, as well as branches, subsidiaries and representative offices in Brazil, Chile, Mexico and other countries in Latin America relating to the Wholesale Banking Division of SG (collectively, "SG Americas").

The SG Internal Group Audit Division (IGAD) represents SG's independent internal audit function, comprised of over 1,200 professionals covering SG's global business and services in over 150 countries. Moreover, we have a dedicated team of about 60 professionals to cover SG Americas, SG Internal Audit Americas ("SGIAA"). The team is composed of individuals with diverse backgrounds and subject matter expertise based in the New York, Sao Paulo, and the newly formed team in Montreal.

SGIAA conducts independent audits of operational entities in an objective, thorough and impartial manner in line with professional standards. In addition, SGIAA assesses the compliance of the Group's operations, the effective level of risk exposure and management, the adequate enforcement of procedures and the effectiveness and relevance of the permanent control set-up.

1.ย ย ย ย ย ย ย ย ย  ROLE & RESPONSIBILITIES

The IT Auditor Associate will be part of the Internal Audit IT Team covering Information Technology systems, Cyber Security and Data Management functions. The Associate is expected to have a high degree of independence and autonomy and participates to all stages of the audit process, under the supervision of the head of assignment.ย 

The candidate's primary responsibilities will be to assist in:

  • Participate to all types of regional or global IT audits, as part of either dedicated audits of IT functions or as part of integrated audit conducted in conjunction with the business/financial auditors.

  • Independently and autonomously participate in the audit process: create diagnostic matrix with proposed processes and controls for review, identify use cases for data quality testing and relevant sampling strategies, provide concise and comprehensive debriefing presentation for IGAD management and auditees.

  • Ensure that Audit management is informed, on a timely basis, of all significant issues arising from missions and of any event that may have an impact on the company.

  • Write clear and impactful findings and audit reports that provide added value to the organization.

  • Perform diligent follow-up of audit recommendations and action plans.

  • Contribute to the development of risk assessment, internal control evaluations, and other processes necessary to determine areas of risk or weakness that will contribute to the development of audit plan and strategy.

  • Participating in department wide transformation projects (data analytics, digital transformation, etc) and actively contribute, communicate and implement the changes, and support others through the process.

  • Bachelor's degree in Computer Science, Information Systems, Information Technology or a business discipline.
  • Candidate should have at least 3 years of information systems experience, preferably within banking/financial institutions.
  • Knowledge of cyber security principles, practices, and technologies.
  • Knowledge of one or more IS/IT areas: governance, projects, developments and SDLC, production, security, risk management, disaster recovery planning, and technical infrastructure components.
  • Familiarity with IS/IT processes (incident management, change management, release management, configuration management, etc.)
  • Knowledge of IT Security concepts, familiarity with vulnerability testing and awareness of security exploits
  • Familiarity with Infrastructure components, such as: Database management systems (e.g., DB2, SQL Server and Oracle), major computing platforms (Windows NT/2000, UNIX operating systems) and client/server architectures, commonly used systems and applications, and web-based technologies, Network components (firewalls, routers, switches, IAPs)

ย ย ย ย ย ย  Plus

  • Proficiency in security assessment tools and methodologies (e.g., vulnerability scanners, penetration testing).
  • Understanding of network security, application security, and data protection.
  • Familiarity with investment banking/financial services business and products
  • Familiarity with one or more security and control frameworks such as ISO 17799, COBIT, COSO, Common Criteria, FFIEC, etc.
  • Familiarity with regulations and statutes such as: GLBA, the California Privacy Bill, or the Volker Rule / Dodd Frank Act

LANGUAGE:ย 

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.ย 

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").