Manager Of Homelessness Services Jobs (NOW HIRING)

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

Special Populations and Equity Manager

Alameda County Health, Housing and Homelessness Services, is recruiting for a provisional* appointment:

SPECIAL POPULATIONS AND EQUITY MANAGER (Healthcare Program Administrator II)

Join our dynamic motivated and compassionate team!

$122,865.60-$156,811.20 Annually

Plus, an excellent benefits package!

This is a *provisional recruitment.

*Provisional Appointments: For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

ABOUT US

Alameda County Health, Housing and Homelessness Services, serves to implement expanded services and support and lead the development of a strategic framework to address and work to end homelessness in Alameda County. Housing and Homelessness is working to build a robust, integrated, and coordinated system of homelessness and housing services, and to improve efficiency and coordination within HCSA and with external partners.

Learn more about us!

https://homelessness.acgov.org/index.page?

The POSITION

Under direction, the Special Populations and Equity Manager provides leadership in developing, planning, organizing, and directing a team that leads homelessness response system programming for Special Populations for residents who are homeless, at risk of homelessness, fleeing gender-based violence and trafficking, and transition-aged youth (TAY). The Manager, Special Populations and Equity Unit will supervise housing and services programming or the use of U.S. Department of Housing and Urban Development (HUD)

Continuum of Care (CoC) funds and other funding sources to reduce and end homelessness.

Under direction, the Manager will plan, supervise, review, and evaluate thew ork of program staff; will ensure compliance with HUD and other state/local funding sources, will coordinate and provide program planning.

DISTINGUISHING FEATURES

This position is located in the Alameda County Health Housing and Homeless Services (H&H), System Access and Equity division and reports to the Director of System Access and Equity. Incumbents in this class are responsible for managing a spectrum of homelessness services. The Manager, Special Populations and Equity Unit collaborates with the full H&H team, along with Housing and Community Development (HCD) Department, Behavioral Health Department (BHD), Public Health Department (PHD), Social Services Agency (SSA), other County agencies/departments, the Continuum of Care, people currently or recently experiencing homelessness, and community organizations on program development and management of funding related to its assigned area. This position supervises the activities associated with identification of housing and related supportive services for residents experiencing homelessness in Alameda County. Successful performance of the work requires a high level of technical programmatic knowledge in addition to well-developed supervisory skills.

EXAMPLE OF DUTIES

• Plans, directs, reviews and evaluates the work of Program staff and associated support staff;

provides for the training and professional development of staff in the Special Populations and Equity Unit.

• Supervises employees who oversee programs funded by H&H as well as the Youth Advisory

Board.

• Collaborates with colleagues, supervisor, and the Deputy Director for Health and Homeless Services to identify projects and opportunities to integrate the work of the System Access and Equity and Health Care for the Homeless.
• Coordinates the effective provision of services and utilization of resources for programs for youth and young adults and survivors of gender-based violence; coordinates planning,
• budgeting and informational activities to ensure maximum service provision.
• Collaborates with direct reports, supervisor, and various staff at H&H to ensure that programs are operated through a racial equity framework and identifies initiatives and opportunities that will further racial equity in the homelessness response system in Alameda County.
• Integrates the voices of those with lived experience and lived expertise throughout system-level and program-level design, planning, and implementation.
• Collaborates with colleagues at H&H to strengthen and streamline the process by which people experiencing homelessness submit grievances and receive follow up from H&H, as appropriate, and performs analysis on themes in grievances to improve programs funded by H&
• Oversees the development of Critical Incident Report (CIR) policy and framework for use among H&H funded providers, co-create CIR dashboard, evaluate CIR data monthly, and provide recommendations to address disparities that emerge from CIR reports
• Develops and modifies techniques and formats to evaluate pilot or current program effectiveness to determine the need for program modifications and/or new program development.
• Researches best practices in programs for people experiencing homelessness, funding sources, service delivery organizations and other elements for possible program inclusion; evaluates alternatives, prepares reports.
• Monitors the performance of assigned programs for youth and young adults, the Youth Advisory Board, and survivors of gender-based violence through direct reports; ensures compliance with contract requirements and funding source regulations; implements policy, procedure, and operational changes to programs to maximize impact of services.
• Directs the maintenance of accurate records and files; prepares periodic and special statistical or narrative reports; may access multiple databases to prepare such reports.
• Directs the negotiation of contracts with service providers; ensures that contracts are renewed in a timely manner; prepares, distributes and follows up on contract documentation.
• Analyzes changes in local, state, and federal funds, including Homeless Housing Assistance and Prevention (HHAP) and HUD funding requirements and regulations; evaluates the impact upon program operations and drafts policy and procedural changes as required.
• Prepares a variety of correspondence, periodic and special reports, informational publications, program documentation, policies, procedures and other written materials.
• Interacts with other Alameda County departments and agencies, other governmental and public and private organizations, including technical assistance agencies.
• Operates a variety of standard office equipment including a word processor and/or computer; may drive a county or personal vehicle to make site visits and attend meetings.

Special Populations and Equity Manager (Healthcare Program Administrator II)

https://www.jobapscloud.com/Alameda/specs/classspecdisplay.asp?ClassNumber=0315&R1=undefined&R3=undefined

MINIMUM QUALIFICATIONS

Education:

Possession of a bachelor’s degree from an accredited college or university in business administration, health care administration, public health, social welfare or related field.

(Additional experience as outlined below may be substituted for the education on a year for year basis.)

AND

Experience:

The equivalent of four years full-time professional experience in program administration, management, planning and evaluation in the oversight of direct delivery of health care services to clients equivalent to the Alameda County’s class of Health Care Program Administrator I.

Substitution:

A master’s degree in business administration, health care administration, public health, social welfare or related field may be substituted for one year of experience.

License:

Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned.

HOW TO APPLY

Deadline: TBD

Please submit a County of Alameda Job Application, resume and cover letter to:

Tyler Clark, (HCSAJOBAPPS@ACGOV.ORG)

The application template is available online on Alameda County’s Online Employment Center @

https://jobapscloud.com/Alameda/sup/bulpreview.asp?R1=00&R2=AF000&R3=01

NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, candidates can click on the “Review” tab to “Print My Application” or “SAVE as PDF”. AN ALAMEDA COUNTY JOB APPLICATION MUST BE EMAILED TO HCSAJOBAPPS@ACGOV.ORG TO BE CONSIDERED FOR THE POSITION.

BENEFITS

In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:

https://www.acgov.org/hrs/divisions/ebc/

For your Health & Well-Being

• Medical and Dental HMO & PPO Plans
• Vision or Vision Reimbursement
• Basic and Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short and Long -Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)
• Annual Cost of Living Adjustments as determined by bargaining units
• May be eligible for Public Service Loan Forgiveness
• May be eligible for up to $1,200 in annual County allowance

For your Work/Life Balance

• 12 paid holidays
• 4 Floating holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Employee Mortgage Loan Program
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Employee Wellness Program
• Employee Discount Program
• Child Care Resources

*Benefit rates are dependent upon the management employee's represented or unrepresented classification.

*Click here to learn more about benefits.