1

Manager Of Computer Operations Jobs in Roswell, GA

The Operations Manager is responsible for the management and operation of the overall hotel with ... Working knowledge of computer capabilities and related information systems, i.e. Word, Outlook ...

Operation Manager

Hapeville, GA · On-site

$45K - $48K/yr

The Operations Manager is responsible for the management and operation of the overall hotel with ... Working knowledge of computer capabilities and related information systems, i.e. Word, Outlook ...

... and operational management of the firm's nationwide paralegal program. This role serves as a key ... member of the Paralegal Services leadership team, providing day-to-day oversight of paralegals ...

Director of Operations

Atlanta, GA · On-site

$100 - $125/hr

Management Responsibility * Direct Reports: 7-10 business leaders of Homeowners Advantage with a ... The Director of Operations will be responsible for the development and growth of the property ...

... and operational management of the firm's nationwide paralegal program. This role serves as a key ... member of the Paralegal Services leadership team, providing day-to-day oversight of paralegals ...

Operation Manager

Hapeville, GA · On-site

$45K - $48K/yr

The Operations Manager is responsible for the management and operation of the overall hotel with ... EDUCATION/EXPERIENCE REQUIRED: • Working knowledge of computer capabilities and related ...

Operations Manager - 942869

Cumming, GA · On-site

$136K - $156K/yr

Due to growth, we are seeking a General Manager of Construction Operations who will be responsible for driving the performance of the company's operations including Project Managers, Estimators ...

Showing results 41-60

Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including managing staff, ensuring system reliability, and implementing security protocols. They coordinate hardware and software maintenance, monitor system performance, and develop procedures to support business continuity and efficiency.

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.
What are popular job titles related to Manager Of Computer Operations jobs in Roswell, GA? For Manager Of Computer Operations jobs in Roswell, GA, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Roswell, GA look for? The top searched job categories for Manager Of Computer Operations jobs in Roswell, GA are:
What cities near Roswell, GA are hiring for Manager Of Computer Operations jobs? Cities near Roswell, GA with the most Manager Of Computer Operations job openings:
Infographic showing various Manager Of Computer Operations job openings in Roswell, GA as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Manager of Client Experience

ABM Industries, Inc.

Atlanta, GA • On-site

Full-time

Re-posted 16 days ago


ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 409 frontline employees who took The Breakroom Quiz

171st of 251 rated facilities management


Job description


Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management
The Manager of Client Experience functions as a Client Advocate, Key Representative and/or single point of contact from ABM, ensuring excellence at the point of service and client expectations are met. The MCX is responsible to execute, advise and manage quality, compliance, and governance programs to ensure that ABM's services and associated operational processes are consistent for our multi-location Commercial Real Estate Clients (CRE) established standards. The MCX role includes, but is not limited to, executing, and ensuring ABM's operational processes, procedures, and systems, administering strong governance, and facilitating reporting and quality control mechanisms. Lastly, the MCX role is responsible for ensuring their client or portfolio of clients has a positive and successful experience along their journey with ABM ultimately facilitating improved client retention and growth opportunities.
Responsibilities
  • Serve as the compliance and governance facilitator for ABM services ensuring quality assurance, standardized processes, business process improvement programs, metrics, innovations, outcomes are met for ABM's multi-location CRE clients.
  • Partner and build relationships with key ABM Operations and Strategic Account Management stakeholders to ensure high levels of client satisfaction, positive client experiences laying the foundation for continued growth and partnerships.
  • Administer the processes in place and execute system-wide changes as required by client requests, SOWs, client complaints, and KPI's resulting from internal and external audits.
  • Identify and complete validation activities associated with strategic client compliance, strategic client governance and operational excellence at the point of service.
  • Utilize ABM systems and processes to engage clients and solicit feedback on quality and delivery of services.
  • Conduct Client Business Reviews reporting on metrics and outcomes as directed by the VPCE or DCE and on behalf of the Client.
  • Ensure all standardization programs have been set and are being utilized.
  • Drive above contract services (TAG) and cross selling ("solve one more").
  • Coordinate all billing and accounting requirements relative to the Client, and in conjunction with ABM's standards.
  • Review and approve monthly contractual billing.
  • Monitors the accounts receivable activity of the account ensuring accuracy and timeliness.
  • Partner with ABM field operations to mitigate and resolve client issues.
  • Proactively identify innovation opportunities to improve operational efficiency/service delivery.
  • Contribute to the development and execution of account-based playbooks.
  • Ensure proactive service delivery through predictive analytics driven by internal and external systems that produce leading/lagging indicators of performance.
  • Liaise between ABM field Operations and ABM Clients to ensure compliance, KPIs, outcomes and standards are being met.

Qualifications
  • Bachelor's Degree and/or equivalent work experience.
  • 4+ years of experience in supporting/overseeing multiple client relationships.
  • Experience with enterprise software solutions, CRM, and large, complex organizations.
  • Ability to engage clients and lead/support client business reviews, client presentations and client retention initiatives.
  • Ability to build relationships with key stakeholders to ensure high levels of satisfaction and lay the foundation for continued growth and partnership.
  • Demonstrate a professional and adaptable demeanor with internal and external clients.
  • Excellent verbal, written communication skills, and interpersonal skills with the ability to engage at all levels of the organization.
  • Exhibit high energy level & demonstrate ability to work as a valuable contributor to the team.
  • Must be a highly motivated candidate with the ability to work independently in a highly fluid environment.
  • Willingness to stay well-informed of market trends, regulations, and best practice specifically in the CRE space.
  • General understanding of accounts receivable processes, profit and loss statements, and general knowledge of financials.
  • Must be able to work with Microsoft suite of products such as PowerPoint, PBI, Excel, Outlook, Word, Teams, and OneNote.
  • Proven ability to collaborate in a dynamic diverse environment.

About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

What ABM Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom