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Manager Of Computer Operations Jobs in Reading, PA

Acquire and maintain a working knowledge of ITIL Incident and Change Management functions ... knowledge of operations. * Attend staff and client meetings as required. * Physical Work ...

Acquire and maintain a working knowledge of ITIL Incident and Change Management functions ... knowledge of operations. * Attend staff and client meetings as required. * Physical Work ...

The ideal candidate will have a proven track record of building highly capable teams that produce ... Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work ...

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the ... This position reports directly to the Facility Manager. Job Responsibilities Direct Operations ...

The ideal candidate will have a proven track record of building highly capable teams that produce ... Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work ...

The ideal candidate will have a proven track record of building highly capable teams that produce ... Prolonged periods sitting at a desk and working on a computer. WORK ENVIRONMENT: The work ...

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the ... This position reports directly to the Facility Manager. Job Responsibilities • Direct Operations ...

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the ... This position reports directly to the Facility Manager. Job Responsibilities • Direct Operations ...

Director of Operations

Leesport, PA · On-site

$70K - $80K/yr

As a member of EDI's Quality Committee, the Director of Operations is responsible for improving ... time management, problem solving, and conflict resolution skills. 6. Strong computer skills ...

Director of Operations

Leesport, PA · On-site

$70K - $80K/yr

As a member of EDI's Quality Committee, the Director of Operations is responsible for improving ... time management, problem solving, and conflict resolution skills. 6. Strong computer skills ...

Director of Operations

Leesport, PA · On-site

$70K - $80K/yr

As a member of EDI's Quality Committee, the Director of Operations is responsible for improving ... time management, problem solving, and conflict resolution skills. 6. Strong computer skills ...

Manage and direct all operations activities to build and ship standard body orders * Work with ... Computer skills, specifically Microsoft Excel and PowerPoint * Strong process improvement skills ...

Accounts Payable Specialist

Morgantown, PA

$20.50 - $26.50/hr

Knowledge of computer operations related to JDE screens or other A/P systems. Strong accounting ... Exceptional time management and organizational skills Strong Excel skills (pivot tables, formulas ...

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Manager Of Computer Operations information

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including managing staff, ensuring system reliability, and implementing security protocols. They coordinate hardware and software maintenance, monitor system performance, and develop procedures to support business continuity and efficiency.

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.
What are popular job titles related to Manager Of Computer Operations jobs in Reading, PA? For Manager Of Computer Operations jobs in Reading, PA, the most frequently searched job titles are:
What job categories do people searching Manager Of Computer Operations jobs in Reading, PA look for? The top searched job categories for Manager Of Computer Operations jobs in Reading, PA are:
What cities near Reading, PA are hiring for Manager Of Computer Operations jobs? Cities near Reading, PA with the most Manager Of Computer Operations job openings:

Computer Support Analyst

Netrix Global

Reading, PA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

About The Opportunity
This Computer Support Analyst position is located in Reading, PA of the United States.
Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Analyst to provide timely and accurate technical support to internal employees and client employees; answer questions or resolve computer problems for clients in person, via telephone, or from remote location. Provide assistance concerning the use of computer hardware/software and related systems and services, including printing, installation, word processing, electronic mail, and operating systems.
How You Will Make An Impact
Service Delivery
  • Monitor and respond to assigned incident management queues promptly and document all research, troubleshooting and resolutions accurately.
  • Research, troubleshoot and resolve incidents in a timely manner and according to Netrix and client specific policies and standards.
  • Provide accurate and creative solutions to user problems of a complex nature to ensure users are quickly restored to productivity.
  • Perform daily follow up on all assigned open incidents.
  • May Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Train users in the proper user of hardware and software
  • Acquire and maintain current knowledge of relevant hardware, software and systems in order to provide technically accurate solutions to users.
  • Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)

Process Improvement
  • Acquire and maintain a working knowledge of ITIL Incident and Change Management functions.
  • Develop, document and communicate procedures to resolve user problems.
  • Participate in internal and client projects as required.
  • Recommend new processes/procedures or changes to existing ones to enhance the quality of service delivered to internal and client users.

Communication
  • Identify, research, and resolve the root cause of incidents to ensure they do not recur and to resolve before other users are affected.
  • Monitor Netrix corporate email and any client email regularly to maintain current knowledge of operations.
  • Attend staff and client meetings as required.
  • Physical Work Environment: Will work primarily at the client site reporting to manager remotely, client site is in Reading, PA

Miscellaneous
  • Participate in mandatory on-call rotation as required.
  • Follow all applicable Incident and Change Management processes and procedures to ensure the accuracy and integrity of the solutions delivered.
What You Will Bring To The Table
  • Minimum of 2 years experience in hardware support & maintenance
  • Excellent troubleshooting skills
  • Strong understanding of Microsoft operating systems
  • Able to identify when something is wrong or is likely to go wrong
  • Excellent communication skills
  • Highly self-motivated and independent
  • Ability to multi-task and work with minimal supervision
  • Must maintain current technical understanding of technology within discipline.
  • This position might require a Biometric Background Check based on customer need.

Interaction
Daily interaction with client management and employees.
Impact
Computer Support Technician interacts with customers on a regular basis and needs to maintain a positive and professional attitude always.
About Us
At Netrix Global our values are the philosophies and principles that live by. They support our vision, help us achieve our goals and commit us to a common purpose.
We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!
Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.
At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.
What You Can Expect From Us
We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. The role can be remote/home office, with some travel required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion and compensation processes are based on merit, skills, and qualifications, to ensure a fair and unbiased approach for our candidates and employees. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting NetrixHR@Netrixglobal.
To learn more about Netrix Global please go to www.netrixglobal.com