Manager Of Computer Operations Jobs in Post Falls, ID

Location: Spokane CC Main Campus 

Department: SCC Access Outreach/Dual Enrollment 

Salary Range: $73,516 - $83,103

Starting salary for this position is: $73,516 (Annually)
The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

Applications will be accepted until 4:00 p.m. PST on 08/02/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

JOB SUMMARY

Reporting to the Associate Dean of Access, Outreach, and Dual Enrollment, the primary purpose of this position is to provide leadership and oversight of the Spokane Community College (SCC) Dual Enrollment programs, with an emphasis on strategic growth, regional partnership development, and expansion of early college access opportunities.

This position operates within a rapidly expanding dual enrollment landscape, including significant growth in Running Start enrollment (approximately 30% increase), expansion of Associate of Arts (AA) in the High School pathways, increased Career Technical Education (CTE) Dual Credit and College in the High School offerings, and the development of new partnerships such as Trades High School initiatives. The Manager plays a critical role in scaling these programs while maintaining quality, compliance, and equitable student access.

This position will develop, expand and evaluate programs; provide information for the development and evaluation of curriculum in partnership with faculty and ensure programs are compliant with contracts and accreditation standards; and serve as a liaison with regional high schools. This position directly supervises the Dual Enrollment Support Supervisor who oversees program coordinators and front-line operations, ensuring effective day-to-day management of Dual Enrollment services.

The Manager of Dual Enrollment serves as the primary contact with program participants, parents and teachers/school districts with regard to program and course setup, registration, payments and information regarding program policies and activities. The Manager is responsible for a variety of public relation functions; registration implementation and processing; and placement testing and program setup. They will coordinate with Spokane Falls Community College (SFCC) and the District Business Office.

DUTIES AND RESPONSIBILITIES

• Provide leadership and oversight for the development, expansion, and administration of SCC's Dual Enrollment programs in accordance with guidelines established by Spokane Colleges, the Washington State Board of Community and Technical Colleges (SBCTC), and the National Alliance of Concurrent Enrollment Programs (NACEP). *
• Oversee students' progress and completion goals in order to provide the best support services to program participants. *
• Develop and implement an operational plan for Dual Enrollment programs that includes budget management to ensure the economical and effective use of the financial resources. Maintain Dual Enrollment budgets and ensure appropriate spending and compliance. *
• Ensure contract compliance. Assist the Associate Dean with development and negotiation of contracts with school districts and other partners. Responsible for coordination of contracts with current and potential partnerships. Independently consult with program participants and teachers with regard to course setup, registration and payments; provide information regarding program policies and activities and recommend alternate course of action. *
• Develop and maintain relationships with school districts, community organizations, and other partners. Foster a friendly, supportive and collegial atmosphere for students, faculty, staff and the public. *
• Serve as the liaison for SCC's Dual Enrollment programs such as AA in the High School, CTE, and College in the High School initiatives. *
• Supervise classified and part-time hourly employees and workstudy students (train, schedule, evaluate, discipline and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations of Dual Enrollment programs. *
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
• In partnership with instruction, review credentials and organize orientation for dual enrollment faculty. *
• Track and report program enrollment trends, program completion, and retention and placement success. Monitor activities to determine consistency with program goals and ensure timely and accurate information is communicated to the Spokane Colleges Business Office. *
• Monitor and ensure SCC's compliance with external regulatory bodies e.g., NACEP for dual enrollment programs. *
• Prepare a wide variety of materials such as procedures, analyses, and reports in order to provide recommendations about program activities, future trends and issues related to dual enrollment. *
• Promote and scale dual enrollment programs through strategic outreach aligned with expanding regional partnerships and increased demand. Participate in community meetings as well as on advisory boards. *
• In collaboration with the Student Recruitment Manager and program partners, foster public relations and community outreach with high schools and the community to promote Dual Enrollment programs. *
• Create and maintain marketing and promotional materials and participate in student recruitment activities. *
• Provide timely and accurate educational information to prospective students regarding Running Start, CTE Dual Credit degrees, CTE College in the High School, certificates, courses, college policies and procedures as well as campus and community resources. *
• Coordinate and manage Running Start Outreach events on and off-campus. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the Spokane Colleges strategic plan and perform related duties as required.
• May assist with enrollment management initiatives and other areas in Student Services as needed.
• May participate on campus committees or work groups as assigned.

* Indicates this is an essential duty.

COMPETENCIES

• Manages Complexity
• Decision Quality
• Action Oriented
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Persuades
• Courage
• Instills Trust
• Self-Development
• Nimble Learning

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Bachelor's degree in education, business management or a related field from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• 3 years' experience coordinating educational programs, projects or activities.
• Strong interpersonal skills with a demonstrated passion for, commitment to, and success for serving youth.
• Knowledge of planning, implementation, and monitoring of budgets and contracts.
• Ability to communicate effectively both orally and in writing to present and exchange complex academic information to individuals and groups.
• Knowledge of K-12 education system with the ability to interpret regulations and guidelines to remain in compliance.
• Ability to maintain a high level of confidentiality. Understanding of FERPA and ethical working practices.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to establish and maintain cooperative working relationships.
• Ability to provide excellent customer service, including listening to customers, identifying issues, providing options, fulfilling services and exercising knowledge of procedures, to assist others.
• Excellent analytical, problem-solving and decision-making skills.
• Knowledge of grant writing, monitoring, and reporting experience.
• Experience building/leading teams including supervisory skills that focus on continuous quality improvement.
• Attention to detail and strong time management skills.

DESIRED QUALIFICATIONS

• Master's Degree or higher in education, business management or a related field from an accredited institution.
• Knowledge of social media applications and their uses for student communications.
• Experience working in higher education with faculty and administration or comparable business setting.
• Prior experience with Running Start, CTE Dual Credit (Tech Prep) or other dual enrollment programs.
• Experience with the program review process.
• Demonstrated success working with diverse populations.
• Experience with accreditation standards such as the Northwest Commission on Colleges and Universities or National Alliance of Concurrent Enrollment Partnerships National and regional accreditation standards.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Move up to 25 lbs. frequently and up to 50 lbs. occasionally for events. Team lifts are encouraged and to be used at the employee's discretion.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• 12-month position.
• This position is overtime eligible.
• Requires local or regional travel.
• Criminal background check required.
• May be required to work alternate shifts.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA retirement plan or WA State Dept. of Retirement Systems Pension Plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.

Public Employees Benefits Board

Additional benefits information

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  
• Resume.
  
• References - the names, addresses, and phone numbers of three professional references.
  
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable; official transcripts are required upon hire.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu. 

Spokane Colleges provides equal opportunity in education and employment and does not discriminate on the basis of race, color, creed, religion, national origin, citizenship or immigration status, age, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, marital status, genetic information, disability, veteran or military status, or use of a trained guide dog or service animal. Spokane Colleges complies with applicable federal and state civil rights laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, the Americans with Disabilities Act, and Washington state nondiscrimination laws.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Freder...