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Manager Of Collections Jobs in Calgary, AB (NOW HIRING)

Dental Choice

Dental Office Manager- Calgary

Calgary, AB

CA$33 - CA$36/hr

Minimum of 2 years experience in Dental Administration role and/or Minimum 1 year in Dental Office ... Monitor and manage production capacity, collections Why choose Dental Choice? * Supportive and team ...

Heritage Park

Teamster

Calgary, AB

$19/hr

Under the direction of the Animal Care and Agriculture Manager and direct supervision of the ... Demonstrate responsible stewardship of our people, collections and financial assets by ensuring ...

PwC

Finance Transformation, Manager

Calgary, AB · Hybrid

Line of Service Advisory Industry/Sector Not Applicable Specialism Finance Management Level Manager ... receivable, collections,, Procure-to-Pay - procurement, matching, invoicing, accounts payable ...

Patch & Permasearch

Java Developer

Calgary, AB · Hybrid

... and manage relational database operations at scale. Responsibilities Backend Development: Write ... Collections & Concurrency: Deep understanding of the Java Collections Framework, multithreading ...

Recruitment Partners

Billing Specialist

Calgary, AB

$65K - $75K/yr

Validate driver hours and supporting documentation. * Assist with collections follow-up and ... Strong attention to detail and ability to accurately manage large amounts of data. * Working ...

BrightPath Kids Canada

Billing Analyst

Calgary, AB

CA$50K - CA$55K/yr

... Manager, Billing and Collections as appropriate on a timely basis. * Submit invoices and claims to ... of our great learning environment! * We will support your long-term career goals by offering ...

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All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Calgary, AB

Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

Manager Of Collections jobs near you

Store Manager - BOSS Store, Chinook

HUGO BOSS Canada, Inc.

Calgary, AB • On-site

Full-time

Medical, PTO

Re-posted 19 days ago

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.

What you can expect:

  • Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
  • Achieve positive results in top line sales, profit and loss management and inventory control.
  • Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
  • Ensure standard operating procedures are executed and policies followed.
  • Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
  • Manage personnel activities of staff (i.e. hire, train, appraise, reward, motivate, discipline, etc.).
  • Monitor performance, provide direction, and take corrective action when needed.
  • Continually evaluate and react to performance issues and actively recruit candidates.
  • Exceptional leadership and management skills and the ability to motivate, develop and inspire a team while creating a highly empowered organization.
  • Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
  • Knowledgeable in all Health & Safety policies and procedures.
  • Ensure all documentation relating to Health & Safety are well recorded and maintained.

Your profile:

  • 4 year degree preferred
  • 5 years of specialty retail management experience.
  • Excellent organizational, analytical, time management and leadership skills
  • Strong customer service and communication skills
  • Independent, self-motivated, detail-oriented, and entrepreneurial
  • Strong business acumen and interpersonal skills
  • Proficient in Microsoft Office
  • Excellent knowledge of HUGO BOSS products
  • Strong consulting, negotiation, problem resolution, mediation, and interpersonal skills

Your benefits:

  • Health and Wellness Benefits
  • Earned Vacation and Sick time
  • Company Paid Holidays
  • Generous Employee Discount

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Employment Type: OTHER

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