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Manager Of Collections Jobs in Austin, TX (NOW HIRING)

JENKINS SERVICES GROUP

General Manager

Austin, TX · On-site

$100K - $200K/yr

He/she will serve as Estimator and/or Project Manager of Large Claims as needed; and/or any other ... Reviews and monitors cash collections on a monthly basis * STAFFING & FACILITIES * Restoration ...

JENKINS SERVICES GROUP

General Manager

Austin, TX · On-site

He/she will serve as Estimator and/or Project Manager of Large Claims as needed; and/or any other ... Reviews and monitors cash collections on a monthly basis * STAFFING & FACILITIES * Restoration ...

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Three to five years of collections and/or lending experience, including providing support to ... Effective time management skills including the ability to prioritize multiple responsibilities and ...

VELOCITY CREDIT UNION

Account Resolution Specialist

Austin, TX · On-site

$14.25 - $19.75/hr

Three to five years of collections and/or lending experience, including providing support to ... Effective time management skills including the ability to prioritize multiple responsibilities and ...

Way Mechanical

Mechanical Project Manager

Round Rock, TX

$84K - $114K/yr

Way Mechanical is one of the nation's largest and most experienced mechanical contractors. We ... Responsible for timely collections. - Review with the vice president. * Monitor job site progress ...

New

QC Holdings, Inc.

Branch Manager

San Marcos, TX · On-site

$60 - $80/hr

Minimum of 2 years of experience in a management role. * Ability to train, coach, and develop employees. * Experience in customer service, banking, cash handling, or collections preferred. * Safe ...

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Manager Of Collections information

See Austin, TX salary details

$30.7K

$58.2K

$108K

How much do manager of collections jobs pay per year?

As of Sep 8, 2026, the average yearly pay for manager of collections in Austin, TX is $58,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Austin, TX?

The most popular types of Of Collections jobs in Austin, TX are:

What cities near Austin, TX are hiring for Manager Of Collections jobs?

Cities near Austin, TX with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

General Manager

JENKINS SERVICES GROUP

Austin, TX • On-site

$100K - $200K/yr

Full-time

Re-posted 7 days ago

Job description

OVERVIEW
Jenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Restoration General Manager reports to the District Director with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a servant's heart. The Restoration General Manager is primarily responsible for managing the daily operations of the office, including direct oversight of office and field personnel. He/she will serve as Estimator and/or Project Manager of Large Claims as needed; and/or any other role needed for the branch's health. They should embody Jenkins Restorations' core values, including, Can-do Attitude, Excellent Execution, Do the Right Thing, Actions of a Servant, and Responsible Stewardship (C.E.D.A.R).
JOB RESPONSIBILITIES for the Restoration General Manager:
  • OFFICE STRATEGY & BUDGETING
  • Restoration General Manager develops and implement office strategy with management team
  • Manages budget
  • Reviews profit margins and handles concerns as they arise
  • Reviews and monitors cash collections on a monthly basis
  • STAFFING & FACILITIES
    • Restoration General Manager conducts annual performance reviews
    • Handles staffing issue as needed
    • Payroll review and submission
    • Forecast staffing needs
    • Insure facility maintenance
  • CLAIMS OVERSIGHT
  • Restoration General Manager supplement efforts are either ESC or Small claims as needed
  • Serves as Estimator for large losses as needed
  • Serves as a Project Manager for large losses as needed
  • Handles warranty complaints
  • Communicate "Program" changes to the entire claims management team as they arise
  • Monitor and develop program/client relationships with insurance companies
  • Field sales and other inquiry phone calls as needed
  • Deal with attorney on collections and legal matters
  • Invoicing approval and submission
  • All other duties as assigned

QUALIFICATIONS AND SKILLS:
  • Education: Bachelor's degree (B. A.) from four-year College or university with a record of strong academic achievement.
  • Experience: At least one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:
The Restoration General Manager must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports, correspondence, and the ability to speak effectively to customers and/or employees of organization in the English language.
TECHNICAL SKILLS:
To perform this job successfully, the Restoration General Manager should have knowledge of industry related software be able to "touch type" and be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.); able to communicate via cell phone and appropriate apps.
REASONING ABILITY:
The Restoration General Manager should possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. They should also have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in the English language.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is also frequently exposed to moving mechanical parts and high, precarious places. The Restoration General Manager is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished.
SUPERVISORY RESPONSIBILITIES:
This position has supervisory responsibilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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