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Manager Of Collections Jobs in Austin, TX (NOW HIRING)

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Corporate Staffing Firm Seeking Collections Professional Prominent employee-owned national firm is ... Inform management of delinquent AR, aged deductions and any other significant issues on customer ...

Renewal & Collections Specialist

Austin, TX · Hybrid

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment ...

Renewal & Collections Specialist

Austin, TX · On-site +1

$18.25 - $24.75/hr

What You'll Be Doing Portfolio & Collections Management ... Own and manage an assigned portfolio of past-due accounts, proactively driving outreach and payment ...

Prepare and supervise the weekly counting of collections and deposits. * Verify that all monetary contributions are posted to the parish donor management system with front office staff. * Assist with ...

Knowledge of electronic records management and preservation. * Skill in processing/arranging archival collections. * Skill in oral and written communication including presentation. * Skill in ...

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Manager Of Collections information

See Austin, TX salary details

$30.7K

$58.2K

$108K

How much do manager of collections jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager of collections in Austin, TX is $58,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Austin, TX?

The most popular types of Of Collections jobs in Austin, TX are:

What cities near Austin, TX are hiring for Manager Of Collections jobs?

Cities near Austin, TX with the most Manager Of Collections job openings:

Resource Acquisition Coordinator, UT Libraries

The University of Texas at Austin

Austin, TX • On-site

$20.25 - $27.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


University Of Texas at Austin rating

8.3

Company rating: 8.3 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

126th of 620 rated colleges and universities


Job description

Job Posting Title:
Resource Acquisition Coordinator, UT Libraries
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Hiring Department:
UT Libraries
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Exempt from FLSA
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Earliest Start Date:
Aug 03, 2026
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
General Notes
The University of Texas Libraries advances teaching, catalyzes research, and democratizes learning in order to develop critical thinkers and global citizens. As an essential campus partner in building a rich research and learning ecosystem, we are committed to creating and sustaining a community that welcomes and respects all individuals, celebrates different perspectives and experiences, and fosters belonging. To learn more about UT Libraries, please visit our website: https://www.lib.utexas.edu/
Purpose
The Resource Acquisitions Coordinator leads and supports the team responsible for acquiring, receiving, and managing physical and electronic library collections throughout their lifecycle. This position combines operational management with strategic coordination to ensure efficient workflows, timely access, and alignment with emerging technologies and best practices. The Resource Acquisitions Coordinator is a member of the Content Management team.
Responsibilities
  • Manages and coordinates workflows for the Resource Acquisitions team including supervision of salaried and student workers.
  • Collaborates closely with the head of resource acquisition, management, and processing in setting team benchmarks and objectives. Creates and implements policies and procedures related to the acquisition, processing, receipt, and management of collections content in all formats, working closely with the head of resource acquisition, management, and processing.
  • Coordinates day-to-day workflows related to the acquisitions of collections materials. Works productively with the Finance and Scholarly Resources departments to meet both university and library fiscal policy requirements. Establishes and documents workflows, processes, and best practices for acquisition and maintenance of collections materials in all formats. Manages acquisition and processing related information in the Libraries' Library Services platform and other related applications.
  • Works collaboratively with internal and external stakeholders to ensure timely procurement and access to collections content. Collaborates with Content Management staff to maintain accurate descriptive metadata and holdings. Contributes to a variety of operational and workflow analysis projects by collecting and analyzing acquisitions and processing data. Undertakes project-based work as required to accommodate wider policy and procedural changes. Ensures that sub-unit staff receive proper training to complete assigned tasks.
  • Proactively manages technical and administrative changes related to the acquisition, ordering, receipt, processing, access, maintenance, and ongoing lifecycle management of physical and electronic library collections. Provides timely, high-quality support to library staff and users by investigating and resolving issues arising from the procurement, receipt, processing, or access of physical and electronic library materials and resources. Works with vendors to establish and manage purchasing workflows and related acquisitions activities. Provides training and instruction for library personnel in acquisitions and resource acquisitions workflows.
  • Participates in departmental meetings and serves on committees, task forces, and working groups supporting unit and departmental goals. Attends training and development opportunities as directed by the supervisor or head of content management. Remains informed of emerging technologies and trends in acquisitions, electronic resources, serials management, licensing, scholarly publishing, open access, and library services platforms relevant to position responsibilities.
  • Other related functions as assigned.

Required Qualifications
  • Master's degree (or equivalent) in library or information science or related field. A degree in a relevant field or a combination of education plus experience in a field with transferable skills may be substituted as appropriate.
  • Experience in acquisitions, resource management, processing, collections workflows, or a closely related area supporting physical and/or electronic library materials and resources.
  • Understanding of the lifecycle of physical and electronic library collections, including procurement, receipt, access, maintenance, and ongoing management.
  • Strong analytical and troubleshooting skills with the ability to resolve technical, operational, and workflow issues related to the acquisition, processing, or access of library materials and resources.
  • Excellent communication and facilitation skills, including the ability to convey technical concepts to diverse audiences.
  • Forward-thinking approach with enthusiasm for adopting and integrating new technologies.

Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
  • Experience coordinating or managing acquisitions, resource management, or processing workflows for physical and electronic library collections, including functions within a library services platform such as Ex Libris Alma and Primo.
  • Experience implementing, using, or supporting systems and workflows related to physical and electronic resource acquisitions, including ordering, receiving, invoicing, electronic resource management, and collections access.
  • Accustomed to serving as a primary contact for troubleshooting and maintaining acquisitions, processing, or access related workflows and functionality.
  • Ability to lead and supervise a small team.
  • Knowledge of assessment methods and practices for collections and acquisitions operations, including workflow analysis, vendor performance, usage trends, and operational metrics.
  • Familiarity with collection development and management principles, as well as budgetary and fiscal management best practices.
  • Ability to collaborate effectively and build productive partnerships with internal and external stakeholders at local, regional, and national levels.
  • Evidence of ongoing engagement with trends, standards, and emerging developments in acquisitions, collections management, and technical services.
  • Ability to work collaboratively and effectively as part of a team in a dynamic and complex environment.
  • Experience documenting procedures and conducting workflow assessments to enhance efficiency and outcomes.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. If you're excited about the role but don't meet every preferred qualification, we still encourage you to apply.
Salary Range
  • $54,000+ depending on qualifications

Working Conditions
  • This position is located in Austin, Texas and requires on-site work.
  • Typical office and library environment.
  • Lifting objects, bending, kneeling, walking, standing.
  • Lifting and moving up to 50 pounds.

Work Shift
  • Flexible work arrangement available between the hours of 7 a.m. - 6 p.m., Monday-Friday, with up to 2 remote days per week after onboarding period. Tuesdays are mandatory onsite days.

Required Materials (PDF preferred)
  • Resume/CV
  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

During your application, you will be asked the following questions:
  • Describe a time when an unexpected issue-such as a receiving problem, vendor error, invoice discrepancy, workflow breakdown, or access issue-required quick action. How did you diagnose the problem and decide on next steps?
  • The tools, systems, and workflows used in acquisitions and resource management evolve constantly. Tell me about a time you had to quickly learn a new system or adapt to a major change in technology, policy, or workflow. How did you approach the learning curve?
  • Please provide an example of how you have inspired or guided a team through a change or challenge-especially one that required buy-in from people with different perspectives or comfort levels. What strategies did you use to keep people engaged and moving forward?

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
  • E-Verify Poster (English and Spanish) [PDF]
  • Right to Work Poster (English) [PDF]
  • Right to Work Poster (Spanish) [PDF]

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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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