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Manager Of Collections Jobs in Texas (NOW HIRING)

ABM Industries, Inc.

Collections Specialist

Sugar Land, TX · On-site

$16.50 - $22.50/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to drive timely payment, reduce aging, and improve working capital performance. This role combines strong ...

MEI GROUP

Auto Collections Representative

Arlington, TX · On-site

$16 - $20.75/hr

Manage accounts across various stages of delinquency, including early-stage and late-stage collections. * Negotiate payment arrangements and assist customers in identifying appropriate solutions ...

MEI Group

Auto Collections Representative

Arlington, TX

$16 - $20.75/hr

Manage accounts across various stages of delinquency, including early-stage and late-stage collections. * Negotiate payment arrangements and assist customers in identifying appropriate solutions ...

Kahana & Feld LLP

Collections Specialist

Houston, TX · Hybrid

$30 - $35/hr

Description The Collections Specialist is responsible for managing the firm's accounts receivable ... Manage an assigned portfolio of attorney and client accounts to reduce aged accounts receivable and ...

Connect Staffing

Collections Coordinator

Tomball, TX · On-site

$18 - $25/hr

Minimum 2 years of collections experience * Third-Party Collections Agency Experience REQUIRED * Experience managing high-volume collection accounts * Strong negotiation and conflict-resolution ...

Kahana and Feld LLP

Collections Specialist

Houston, TX · On-site

$30 - $35/hr

The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by ... Manage an assigned portfolio of attorney and client accounts to reduce aged accounts receivable and ...

KAHANA & FELD LLP

Collections Specialist

Houston, TX · On-site

$30 - $35/hr

The Collections Specialist is responsible for managing the firm's accounts receivable portfolio by ... Manage an assigned portfolio of attorney and client accounts to reduce aged accounts receivable and ...

Hyundai Capital

Collections Strategy Manager

Plano, TX · Hybrid

Minimum 5-7 years of progressive experience in collections, risk, financial services operations, or ... Ability to apply data management and analytical concepts within a financial services or collections ...

Hyundai Capital

Collections Strategy Manager

Plano, TX · On-site

$88K - $136K/yr

Minimum 5-7 years of progressive experience in collections, risk, financial services operations, or ... Ability to apply data management and analytical concepts within a financial services or collections ...

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Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Texas?

The most popular types of Of Collections jobs in Texas are:

What cities in Texas are hiring for Manager Of Collections jobs?

Cities in Texas with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

Collections Specialist

ABM Industries, Inc.

Sugar Land, TX • On-site

$16.50 - $22.50/hr

Full-time

Posted 18 days ago

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 410 frontline employees who took The Breakroom Quiz

174th of 256 rated facilities management

Job description


The Collections Specialist is responsible for managing a portfolio of customer accounts to drive timely payment, reduce aging, and improve working capital performance. This role combines strong collections expertise with a proactive, solution-oriented approach focused on accelerating invoice-to-cash conversion.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt
Responsibilities
Key Responsibilities
Portfolio Management & Collections Execution
  • Manage an assigned portfolio of customer accounts across aging buckets
  • Proactively contact clients to secure payment on past-due balances via phone and email (emphasis on phone calls)
  • Maintain a disciplined call and outreach cadence
  • Negotiate payment commitments and structured payment plans
  • Drive reduction in past due balances
  • Client Communication & Relationship Management
  • Serve as primary contact for payment-related inquiries
  • Maintain professional, solution-focused client conversations
  • Secure and document promise-to-pay commitments
  • Escalate strategic or high-risk accounts when appropriate

Cross-Functional Coordination
  • Identify root causes of delinquency and pass off to proper resolution team
  • Partner with Billing, Operations, and Account Management to resolve disputes(Lead AR calls with the Operation teams• Coordinate joint client outreach when needed
  • Ensure timely resolution of payment barriers

Documentation & System Integrity
  • Maintain accurate and detailed account notes
  • Update all activity within Oracle Advanced Collections
  • Ensure data accuracy for reporting and analytics

Performance & KPI Management
  • Meet defined cash flow performance metrics
  • Participate in account review meetings
  • Contribute to continuous improvement initiatives

Core Competencies
  • Strong collections and negotiation skills
  • Professional client communication
  • Problem-solving
  • Time management and prioritization
  • Attention to detail and documentation accuracy
  • Cross-functional collaboration

Qualifications
Minimum Qualifications
  • 2+ years of collections or accounts receivable experience
  • Proven ability to reduce past-due balances
  • Strong communication and negotiation skills
  • Experience with ERP or collections systems

Preferred Qualifications
  • Enterprise or multi-region collections experience
  • Knowledge of Oracle Advanced Collections or similar systems
  • Experience with service-based or contract billing environments
  • Familiarity with AR metrics such as DSO and aging analysis

Key Performance Indicators
  • Past-due portfolio reduction
  • Promise-to-pay attainment
  • Outreach productivity
  • Cash collected versus targets

Position Impact
The Collections Specialist plays a critical role in improving ABM's working capital performance by accelerating cash conversion, reducing aging, and supporting enterprise financial objectives.
About Us
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com

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