ZipRecruiter

Log In

1

Manager Of Collections Jobs in Georgia (NOW HIRING)

Atlanta Emergency Dentist

Hygienist

Marietta, GA · On-site

$45/hr

Marietta, Georgia. $45/hr or 30% of Collections - Whichever is Greater. No Earnings Ceiling ... Efficient and organized, able to manage a steady flow of patients. * Motivated to grow clinically ...

6 Degrees Group

Collections Specialist

Alpharetta, GA · Hybrid

$20 - $24/hr

Our client, a leader in the transportation and logistics industry, is looking for a detail-oriented Collections Specialist to manage a dedicated portfolio of customer accounts. This role owns the ...

Liberis

Collections Agent

Atlanta, GA · On-site

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... of your team and line managers. We think you'll need We're seeking a dynamic individual with a ...

Atlanta Emergency Dentist

Dental Hygienist

Decatur, GA · On-site

$45/hr

About the Job Dental Hygienist - Atlanta Emergency Dentist | $45/hr or 30% of Collections ... Clinically strong, empathetic, and efficient in managing a busy schedule. * Comfortable with perio ...

United-Digestive

Manager of FP&A

Atlanta, GA · On-site

$110 - $170/hr

The Manager of FP&A - Physician Compensation is responsible for leading the financial planning ... Analyze physician productivity metrics, including wRVUs, collections, procedural volumes, ancillary ...

Evoraa Healthcare

Collections Specialist

Peachtree City, GA

$17.25 - $23.25/hr

The Collections Specialist is a vital member of the Compass Revenue Solutions. The Collections ... Meet productivity and quality standards as set by management. * Use, protect and disclose patients ...

6 Degrees Group

Collections Specialist

Alpharetta, GA

$23 - $25/hr

... current Manage a portfolio of large, medium, and small-sized commercial accounts Document ... collections experience preferred Familiarity with JDE, AS400, or Oracle Fusion (or similar ERP ...

Liberis

Collections Agent

Atlanta, GA

The team We are the Collections team! A dedicated group with a clear mission: to assist customers ... of your team and line managers. We think you'll need We're seeking a dynamic individual with a ...

previous pagenext page

Showing results 21-40

All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Georgia

Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Georgia?

The most popular types of Of Collections jobs in Georgia are:

What cities in Georgia are hiring for Manager Of Collections jobs?

Cities in Georgia with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

Customer Accounting Specialist (Atlanta, GA; Broadview Heights, OH or Peoria, IL)

RLI Corp.

Atlanta, GA • On-site

$21.01 - $27.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

About Us
We're not like other insurance companies. From our specialty products to our business model, our culture to our results - we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.
Position Purpose
Under occasional supervision, the Customer Accounting Specialist assists in handling and resolving matters of billing and collections for the company's delinquent accounts. Identifies, analyzes and resolves billing and collection issues through internal and external contacts. Produces billing invoices, statements, and delinquent notices.
  • This is an in-office position, Monday - Friday
  • 8:30am - 5:00pm

Principal Duties & Responsibilities
  • Facilitate pursuit of delinquent accounts and maintains documentation of collection records.
  • Coordinate management of shared inboxes, to ensure service level standards are met. Responding to complex billing inquiries escalated by the team.
  • Establishes contact via phone and email with external customers in pursuit of collection or resolution of aged receivables. Provides responses in writing and/or by telephone within designated call and transaction parameters.
  • Determines and intiates actions such as cancellations/reinstatements for non-payment of premium, cash movement, balance transfers to collections, etc. to resolve issues and disputes.
  • Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
  • Prepares detailed account breakdowns for complex accounts to support customer billing inquiries.
  • Generates and distributes billing invoices, statements, and delinquent notices.
  • Prepares monthly reporting on aged receivables and matters of collections to management.
  • Prepares journal entries to reconcile account balances.
  • Monitor and manage shared inboxes, responding to routine and complex billing inquiries, escalating as necessary.
  • Answer incoming phone lines to address customer inquiries regarding payments, billing, and collections.
  • Assists with special projects and other duties when needed.

Education & Experience
  • Typically requires a high school diploma, Associates degree in Accounting preferred or similar field
  • 1+ years of related experience
  • [OR] equivalent level of education and experience

Knowledge, Skills, & Competencies
  • Ability to research moderately complex to complex billing and collection issues and recommend appropriate actions.
  • Excellent verbal and written communication skills, with the ability to collaborate seamlessly with internal teams and external customers throughout the billing and collections lifecycle.
  • Ability to use Microsoft Office software as well as general ledger and billing and collections applications to identify, analyze, and resolve billing and collection issues.
  • Ability to handle multiple priorities, manage deadlines, and adapt to shifting workloads under frequent supervision.
  • Demonstrate strong interpersonal skills, professional phone presence, and effective email communication to foster positive customer interactions and secure timely payments.

Compensation Overview
The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.
Base Pay Range
$21.01 - $27.96
Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program

Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits

Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses

Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

View All RLI Jobs

Apply