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Manager Nintendo Customer Service Jobs in Indiana

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...

The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division ...

Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

Summary The Customer Service Manager under the direct supervision of the Director of Customer Experience, shall have responsibility for overseeing incoming phone calls and responding to patient ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...

... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...

Customer Service

Greenwood, IN

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Customer Service

Greenwood, IN · On-site

$15.25 - $20.75/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

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Manager Nintendo Customer Service information

What is the difference between Manager Nintendo Customer Service vs Customer Support Supervisor?

AspectManager Nintendo Customer ServiceCustomer Support Supervisor
CredentialsExperience in customer service, leadership skills, possibly management certificationsCustomer service experience, supervisory skills, leadership training
Work EnvironmentCorporate office or call center within gaming industryCall centers, retail stores, or corporate support teams
Employer & IndustryNintendo, gaming and entertainment industryVarious companies across retail, tech, and gaming sectors
Search & Comparison IntentUnderstanding managerial roles in Nintendo customer supportComparing supervisory roles in customer service teams

The Manager Nintendo Customer Service oversees customer support teams within Nintendo, focusing on strategic management, team leadership, and ensuring customer satisfaction. In contrast, a Customer Support Supervisor typically manages daily operations of support staff, handling escalations and team performance. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making within Nintendo's gaming industry environment.

Does Manager Nintendo Customer Service offer remote work options?

Manager Nintendo Customer Service roles typically require on-site presence to handle customer interactions and technical support. Some positions may offer flexible or remote work options depending on the company's policies and the specific responsibilities involved.

Is Manager Nintendo Customer Service a good place to work?

The Manager Nintendo Customer Service role typically offers a dynamic work environment focused on customer support and product knowledge. Employees often benefit from training programs, teamwork, and opportunities for advancement, though experiences can vary by location and management. Overall, it is considered a stable position within the gaming and electronics industry.

What are the most commonly searched types of Nintendo Customer Service jobs in Indiana?

The most popular types of Nintendo Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Manager Nintendo Customer Service jobs?

Cities in Indiana with the most Manager Nintendo Customer Service job openings:

Customer Service Manager

Mishawaka, IN • On-site


Techniplas
Motor Vehicle Manufacturing • 1 - 5K employees

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

68th of 84 rated plastic manufacturers

Uninterrupted breaks


Full-time

This job post has expired today. Applications are no longer accepted.


Job description

NEXXTA is a U.S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and scale. We serve industry leaders across transportation, energy, medical, and defense, offering tariff-free production, open capacity, and rapid ramp-up. With in-house R&D and engineering, we help customers strengthen supply chains and build confidently in America.
SUMMARY OF POSITION:
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer service professionals across multiple locations who are responsible for providing strong service and responsiveness to both internal and external customers while driving performance via KPIs and monitoring compliance to Company standard work and procedures
JOB DUTIES & ESSENTIAL FUNCTIONS:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
  • Serves as a coach/mentor for the customer service team related to resolving customer conflicts, order fulfillment challenges, training, and personal career development
  • Responsible for supporting and executing against customer service strategy and experience strategies
  • Manages Customer Service teams across all plant locations to ensure alignment with customer service initiatives
  • Align the Customer Service team to fit both our internal and external needs best
  • Supports the identification and creation of customer service standard work and ensures proper execution within locations
  • Exhibits leadership expertise with the ability to influence, negotiate, and engage co-workers, subordinates, and business partners
  • Develop ongoing relationships with the customer to understand and execute against their internal business requirements, implement new business opportunities and inter-plant business transfers
  • Ensures customer adherence to established pricing, terms, and conditions
  • Drive continuous improvement throughout the CS organization based on defined organizational metrics and reporting
  • Participates in special projects and performs other duties as assigned
  • Monthly/Quarterly visits to assigned plants required with approximately 10-20% travel

  • QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITIES
  • Bachelor's degree required
  • Minimum of 5 years functional Customer Service/Manufacturing Operations related experience and/or training; 1-3 years automotive industry experience preferred; or equivalent combination of education and experience
  • Demonstrated comfort dealing with large, demanding customers
  • Proven ability and willingness to develop relationships with customers and internal functional partners
  • Broad and deep experience in all aspects of management and operations
  • Familiarity with data analytics and reporting, including ability to manage requests for sales reporting and data gathering
  • Familiarity with Manufacturing ERP Operational systems
  • Leadership/Management of people experience
  • Project Management Lead experience
  • Ability to think and act strategically in the business while being able to focus on day-to-day operational execution
  • Experience in building strong, collaborative relationships with internal and external business partners
  • History of client-driven with a strong service orientation
  • Strong communication (written and verbal) and influencing skills; comfortable communicating at various organizational and functional levels, and able to back up thoughts with facts and analysis
  • Proficiency with Excel, Access, and other MS Office applications
  • Nexxta is an Equal Opportunity Employer.


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